Study: improved security is key to success for mobile banking

April 21, 2015

The 'Mobile Banking, Mobile Payments Survey' looks at how FIs are offering mobile banking services, how customers are using them, and the results so far.

RBI mulls interoperability for cash-accepting ATMs

April 17, 2015

Such a move would allow accountholders to deposit cash at any bank's deposit-taking machine and have it credited to their home bank account.

Consumers looking to be their own fraud protection advocates

by Terry Dooley — SVP & CIO, ITS, Inc

Nearly two-thirds of American consumers say they would use a service that sends them an email or text when suspicious activity occurs on their payment card.

Disrupting banking's disruptors with mobile card services

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

FIs are learning that taking a value-added approach to the mobile channel can help dial up customer engagement and stickiness.

Kalamazoo CU delivers digital banking experience

March 27, 2015

The $600 million credit union has implemented a suite of online and mobile banking solutions from Digital Insight.

UBS AG, Diebold collaborate on end-to-end branch automation

March 24, 2015

The two companies are working together to design, build, deploy and maintain ideal in-branch banking solutions for UBS.

Diebold acquires software developer Phoenix Interactive

March 16, 2015

Diebold anticipates that the acquisition will accelerate its transformation into a services-led, multivendor software-enabled company.

Tellers, toil and technology

Innovative technology — such as that now being introduced in ATMs — is displacing workers to new jobs rather than replacing them entirely.

Cutting-edge ATMs are cutting costs at the branch

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

Adding more teller-like functions at the ATM has allowed FIs to meet the needs of more customers while reducing branch operating costs.

Squadle and Triton Partnership Provides Easy Access to Essential Data for Restaurants

Retail and restaurant managers will see clear benefits to the simplification of data access.

Presented by Triton

Fiserv brings mobile banking, payment services to small businesses

March 11, 2015

Mobiliti Business delivers mobile banking and payment services to small and mid-size businesses via downloadable apps for iPhone or Android devices.

The Feb. Five: ATM news that rated with readers

A new thin client system from NCR offers a solution to the plague of ATM 'cash-out' or 'jackpotting.' Meanwhile bitcoin is sorting out a plague of terrorists…

New association will promote tech-powered experience across consumer channels

February 27, 2015

The Interactive Customer Experience Association will explore ways that technologies can be combined to create new and unique consumer experiences.

G&D offers white label mobile cloud payment service for FIs

February 24, 2015

The Convego CloudPay payment service provides secure mobile transactions, Giesecke & Devrient says.

ACI to power ATM network, payments for Poland's largest bank

February 13, 2015

One key element is the bank's migration to ACI's next-generation payments platform, which will support the bank's extensive network of more than 3,000 ATMs.

Omnichannel banking: A consumer-first, not bank-first, experience

Fırat İşbecer, Monitise SVP of sales and operations, examines some ways banks can build a successful omnichannel strategy and how mobile can influence it.

Myth-busting study shows that 'silver surfers' use digital banking channels, too

January 27, 2015

Tech-savvy young things aren't the only adopters of Internet and mobile banking channels; a British study found a surprising number of users over the age of 60.

Monitise to offer mobile money services for MoneyPass network

January 16, 2015

Features include core mobile banking services such as balance checks and transfers, as well as more advanced services such as mobile check deposit and…

Hit your 2015 marketing goals

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

Quality, consistent branding, targeted campaigns, and strategies that fit the times are hallmarks of a successful marketing plan.

New research weighs importance of systems monitoring for FIs

January 13, 2015

A new research note from Mercator demonstrates why advanced systems monitoring is essential for FIs' increasingly complex IT infrastructure.