Study: Bank execs list CX as top priority in 2017

February 3, 2017

More than half of 160 bank executives surveyed plan to increase spending on customer experience initiatives in 2017, according to a recent banking priorities…

Omnichannel Marketing for Financial Institutions: An Industry Guide

ATM Marketplace surveyed financial institutions, (FIs) worldwide and conducted detailed interviews with leading European and North American FIs and consultants…

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Banks moving away from bundled ATM, software purchasing

October 7, 2016

Financial institutions around the world are increasingly looking to separate ATM hardware and software purchasing. The reason — growing complexity in the…

Mobile business banking app aims to help smaller FIs compete for SMB customers

September 26, 2016

NCR Corp. has launched Business Banking Mobile. The application will allow community financial institutions to compete with larger financial institutions by…

Pennsylvania CU transforms branches inside — and out — with Interactive Teller machines

September 6, 2016

Southwestern Pennsylvania-based Clearview Federal Credit Union has begun deploying Interactive Teller machines from NCR Corp. at its drive-up lanes, according…

Why the ATM belongs at the forefront of the digital revolution

Today's ATM is the foundation of the self-service digital revolution and an essential complement to mobile banking, says commentator Bill Knoll.

NCR launches next-gen consulting practices

August 25, 2016

NCR Corp. has announced a new set of next-gen consulting services for the financial services, retail and hospitality industries.

NCR Innovation Lab aims for R&D excellence with '90-Day Challenge'

August 24, 2016

NCR Corp. has announced that it will officially launch the NCR Innovation Lab, an R&D hub that will focus on cross-functional research, innovation and…

PSCU to launch Masterpass, Microsoft Wallet services

August 5, 2016

PSCU, a credit union service association, is launching Masterpass by MasterCard and Microsoft Wallet by the end of August.

Payments Association of South Africa launches 1st biometric standard

August 2, 2016

The Payments Association of South Africa has collaborated with Visa and MasterCard to offer new biometric solutions including facial, palm, voice, iris and…

RBI aspires to 'less-cash' economy for India

July 7, 2016

The Reserve Bank of India has introduced its plan to build a "best-in-class" payment and settlement system that will reduce the nation's dependence upon cash.

Survey: Banks ill-equipped to handle potential fraud onslaught

June 6, 2016

Payments fraud presents a growing challenge for corporate treasurers and other finance professionals, according to a survey conducted by TD Bank at the 201…

Study predicts 70 pct. rise in ATMs running multivendor apps by 2020

June 2, 2016

By the end of 2015, approximately 1.2 million (40 percent) of the world's 2.9 million bank-grade ATMs were running multivendor software applications. By 2020…

What do FIs want from omnichannel marketing systems? Take the survey

June 2, 2016

ATM Marketplace is currently conducting a survey to better understand financial institutions' preferences in marketing systems. The anonymous survey is open to…

Consumers using more banking channels, study finds

May 9, 2016

According to a recent survey of 1,000 Internet households, the proportion of consumers using a larger number of banking channels has increased dramatically…

Banking via mobile: Does 'BYOD' mean 'bring your own disaster'?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The great thing about banking via mobile device is its convenience. The not-so-great thing is device owners' penchant for downloading things they shouldn't. A…

A long way from the cash register: NCR takes on the omnichannel age

NCR CTO for Software Solutions Eli Rosner discusses the current state of omnichannel enterprise and the outlook to 2020.

The groundwork: 3 essentials for successful branch transformation

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The recent webinar, "Clearing the path for branch transformation: 3 management tactics to succeed," offered insights on achieving customer service that is both…

Cuscal Limited Selects Fiserv to Enable Delivery of Automated Cash and ATM Network Management for Financial Institutions

Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced that Cuscal Limited, a leading provider of…