April 30, 2024
Dolphin Debit Access, a subsidiary of Euronet, onboarded 87 ATMs from Service Federal Credit Union, based in New Hampshire. Euronet will provide its EFTS…
read nowby Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Bank branches are decreasing in number across the U.S., but this trend doesn't tell the entire story.
read nowby Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
The Bank Customer Experience Summit 2024's first early bird deadline is coming up on May 3rd.
read nowby Carl Udler — Sr. Director, Hughes
Omnichannel experiences are driving behaviors that motivate, inspire, and stir emotions that prompt action in bank branches. Digital signage has emerged as an…
read nowApril 19, 2024
Big banks are continuing to cut back on jobs this quarter. Citi saw the biggest decrease of 2,000 employees as part of a reorganization plan for boosting…
read nowApril 18, 2024
Navy Federal Credit Union, a U.S. veteran credit union, partnered with Backbase for a multi-year transformation journey plan. Backbase will modernize the…
read nowby William Stutzman — Director of Strategic Initiatives, Ventus Global Network Solutions
Self-service kiosks are becoming vital parts of many businesses, including banking. But what is a self-service kiosk and why is it so important to think about?
read nowApril 16, 2024
TD Bank in Philadelphia introduced a dog ATM at its South Philly branch, which delivers biscuit treats to dogs. In order to dispense the treats, the dogs…
read nowby Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
For the premiere episode of the Bank Customer Experience podcast, Bradley Cooper, editor of ATM Marketplace interviewed Jean-Pierre Lacroix, founder and…
listen nowApril 4, 2024
Simmons Bank held a grand opening for its branch in Pine Bluff, Arkansas. This 3,780-square-foot branch features an ATM with deposit capabilities, according to…
read nowMarch 28, 2024
Regions Bank announced a program to help customers with financial education and confidence, which will begin in April with free Next Step seminars and…
read nowMarch 25, 2024
Atlantic Union Bank won a 2024 Top Workplaces USA award from Energage. This program surveys more than 20 million employees in the U.S. to find the best…
read nowby Mark Aldred — Head of Sales, Auriga
Banks can use AI to improve customer experiences, provide a more personalized touch to their services, streamline branch management and bolster security.
read nowMarch 21, 2024
Comerica Bank introduced its CoWorkSpaces location at The Star in Frisco, Texas, the headquarters of the Dallas Cowboys. The center offers community events…
read nowMarch 14, 2024
Auriga has partnered with Nationwide Building Society, a U.K. financial institution with more than 600 branches, to improve its ATM channel. In particular…
read nowMarch 13, 2024
Silicon Valley Bank, a division of First Citizens Bank, opened an office in downtown San Francisco, according to a press release. The bank made headlines last…
read nowMarch 6, 2024
Woodforest National Bank opened a commercial banking office in the tower inside The Star Complex in Frisco, Texas. This office will serve North Dallas and the…
read nowFebruary 23, 2024
Banco Sabadell, a bank in Spain, selected NCR Atleos Corp. to be its ATM network partner. With this partnership, the bank's customers can access more than…
read nowMore often than not, Artificial intelligence (AI) is seen as a doomsday topic by some, but others believe AI has the potential to change the world. With the UK…
read nowFebruary 15, 2024
The ATM market will grow by $5.64 billion from 2022 to 2027, according to a press release from Technavio. It will also grow at a compound annual growth rate of…
read now