Branch Transformation News & Media
Cardless ATMs deliver Google/Apple Pay
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Cardless ATMs are paving the way for a more convenient banking experience by enabling Google and Apple Pay transactions.
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Palmetto Citizens Federal Credit Union selects NCR Atleos' Allpoint Network
May 13, 2024
Palmetto Federal Credit Union, based in South Carolina, selected NCR Atleos' Allpoint Network to provide access to more than 55,000 ATMs for its members. With…
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How can banks maintain a good CX in light of layoffs?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Bradley Cooper, editor of ATM Marketplace discussed bank layoffs in light of CX with Mack Turner, a 30 year veteran of the financial services industry.
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ATM features: 5 to include
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Want your ATM to succeed? Consider adding these five essential features.
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Chase opens Bronx branch
May 2, 2024
JPMorgan Chase recently opened a branch in the Grand Concourse neighborhood of The Bronx, New York. The branch features a modern design for better community…
read nowDolphin Debit onboards 87 ATMs for Service Federal Credit Union
April 30, 2024
Dolphin Debit Access, a subsidiary of Euronet, onboarded 87 ATMs from Service Federal Credit Union, based in New Hampshire. Euronet will provide its EFTS…
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Where are bank branches headed?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Bank branches are decreasing in number across the U.S., but this trend doesn't tell the entire story.
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Experience innovation at the Bank Customer Experience Summit
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
The Bank Customer Experience Summit 2024's first early bird deadline is coming up on May 3rd.
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Top banking digital signage trends to watch
by Carl Udler — Sr. Director, Hughes
Omnichannel experiences are driving behaviors that motivate, inspire, and stir emotions that prompt action in bank branches. Digital signage has emerged as an…
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Big banks continue job cuts, Citi leads the way
April 19, 2024
Big banks are continuing to cut back on jobs this quarter. Citi saw the biggest decrease of 2,000 employees as part of a reorganization plan for boosting…
read nowBackbase partners with Navy Federal Credit Union for transformation journey
April 18, 2024
Navy Federal Credit Union, a U.S. veteran credit union, partnered with Backbase for a multi-year transformation journey plan. Backbase will modernize the…
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Self-service kiosks: Unlocking benefits for banking
by William Stutzman — Director of Strategic Initiatives, Ventus Global Network Solutions
Self-service kiosks are becoming vital parts of many businesses, including banking. But what is a self-service kiosk and why is it so important to think about?
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TD Bank intros 'dog ATM' dispensing dog treats
April 16, 2024
TD Bank in Philadelphia introduced a dog ATM at its South Philly branch, which delivers biscuit treats to dogs. In order to dispense the treats, the dogs…
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How to pull off a successful branch renovation
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
For the premiere episode of the Bank Customer Experience podcast, Bradley Cooper, editor of ATM Marketplace interviewed Jean-Pierre Lacroix, founder and…
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Simmons Bank opens branch in Pine Bluff, Arkansas
April 4, 2024
Simmons Bank held a grand opening for its branch in Pine Bluff, Arkansas. This 3,780-square-foot branch features an ATM with deposit capabilities, according to…
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Regions Bank intros financial literacy program
March 28, 2024
Regions Bank announced a program to help customers with financial education and confidence, which will begin in April with free Next Step seminars and…
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Atlantic Union Bank wins Top Workplaces award
March 25, 2024
Atlantic Union Bank won a 2024 Top Workplaces USA award from Energage. This program surveys more than 20 million employees in the U.S. to find the best…
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AI will transform banking
by Mark Aldred — Head of Sales, Auriga
Banks can use AI to improve customer experiences, provide a more personalized touch to their services, streamline branch management and bolster security.
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Comerica Bank opens CoWorkSpaces center at Dallas Cowboy headquarters
March 21, 2024
Comerica Bank introduced its CoWorkSpaces location at The Star in Frisco, Texas, the headquarters of the Dallas Cowboys. The center offers community events…
read nowAuriga partners with Nationwide to improve ATM channel
March 14, 2024
Auriga has partnered with Nationwide Building Society, a U.K. financial institution with more than 600 branches, to improve its ATM channel. In particular…
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