Oxford Bank celebrates 140 years with tech, financial education

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Oxford Bank is celebrating its 140th anniversary by delivering stronger technology, investigating AI and promoting financial education for its customers and…

America First Credit Union to implement Diebold Nixdorf ATMs

October 11, 2024

America First Credit Union partnered with Diebold Nixdorf to improve its self-service banking tools including ATMs. This is part of an overall strategy to…

NuMark Credit Union selects NCR Atleos for branch transformation

October 9, 2024

NuMark Credit Union selected NCR Atleos ATM-as-a-service and ITM-as-a-service solutions to transform its branches. The credit union aims to enhance its overall…

Digital Federal Credit Union to merge with First Tech Federal Credit Union

October 8, 2024

Digital Federal Credit Union announced it plans to merge with First Tech Federal Credit Union. The combined entity will have $28.7 billion in assets with…

Creating the best retail banking experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A panel at the Bank Customer Experience Summit held in Charlotte, North Carolina from Sept. 9 to 11 did a deep dive into ideas and innovation for retail…

California Bank to acquire 4 branches from FirstBank

October 2, 2024

California Bank & Trust, a subsidiary of Zions Bancorp., announced it will acquire four branches from FirstBank. With this purchase, the bank will gain…

How to leverage your supply chain to meet your sustainability goals

NCR Atleos explores how financial institutions can use their supply chains to support sustainability goals. From reducing emissions to building resilience, a…

Presented by NCR Atleos

Avoiding banking transformation pitfalls

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A panel at the Bank Customer Experience Summit addressed how to avoid banking transformation pitfalls.

Bank of America enters Louisville market, plans to open 165+ branches by end of 2026

September 23, 2024

Bank of America announced its plan to open more than 165 branches in 63 markets by the end of 2026, with 40 opening in 2024. Most recently, the bank announced…

Cash recycling: Leveraging its delicate balance

by Sally Hanson — N/A, N/A

Here are three newer recycling technologies and tools to consider.

Presented by Diebold Nixdorf

Wescom opens branch in Knott's Berry Farm in Buena Park

September 19, 2024

Wescom Credit Union opened its Knott's Berry Farm Branch, located within the Knott's California Marketplace in Buena Park, California. This is the 30th branch…

Will September 18th Be Day UK’s Access to Cash is Saved?

Today, September 18th, marks an important day in how one country, the UK, responds to customer concerns over the loss of bank branches and ATMs in their…

What's on the horizon for TCRs?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Cook Solutions Group discussed the last 10 years of TCR history and what we can expect in the future.

Presented by Cook Solutions Group

Branch innovation, AI claim top spots in Bank Customer Experience Awards

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The BCX Awards honored SF Fire Credit Union, Talkdesk and Chongqing Rural Commercial Bank for innovation in banking.

Simmons Bank opens branch in Texarkana, Texas

September 5, 2024

Simmons Bank opened a branch in Texarkana, Texas. With this branch, the bank now operates approximately 120 branches in Texas and Arkansas and 234 branches…

Last call to learn cutting edge banking trends at Bank Customer Experience Summit

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The deadline for online registration for the Bank Customer Experience Summit is Sept. 6.

What's on the horizon for self-service banking?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Bradley Cooper, editor of ATM Marketplace, spoke with Joe Myers, EVP of global banking at Diebold Nixdorf about the ins and outs of self-service banking…

Finding the Right Balance of Features to ROI

While it might be “nice” to implement every feature and function at each ATM location, there is a cost associated with this that must be assessed. Generally…

How to deploy, manage an ITM

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Today's episode of the Bank Customer Experience Summit podcast takes a deep dive into ITM strategy.

Presented by Cook Solutions Group

Bank of America names Wisconsin president

August 8, 2024

Bank of America named Drew Slocum as president of Wisconsin. In this role, he will lead up to the Wisconsin market and connect clients to the bank's eight…