Keybank appoints head of community banking

January 17, 2024

Keybank appointed Rachael Sampson as head of community banking for its Consumer Bank. In this role, she will lead the strategy, implementation and execution of…

NCR Atleos to manage Security Bank of Kansas City's ATMs, ITMs

January 5, 2024

NCR Atleos Corp. will provide ATM and ITM-as-a-service for the Security Bank of Kansas City. It will provide maintenance and management for the devices…

Retail banking in 2024: What to expect

by Mark Aldred — Head of Sales, Auriga

2024 will be another major year of change and challenge for retail banks.

2023's Top 10 ATM headlines: NCR separation, security, bitcoin ATMs lead the way

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

With 2024 fast approaching, it's time to take a look back at the top stories of 2023 for ATM Marketplace.

What does 2024 Hold for Retail Banks?

2024 will be another major year of change and challenge for retail banks. Our hope is that we see some retail banks take a more ambitious approach to digital…

Diebold Nixdorf brings cash recycling to Middle East

December 8, 2023

BankDhofar is the first bank in the Middle East to deploy Diebold Nixdorf's RM4V cash recycling engine in its DN Series ATMs and cash dispensing machines…

Mark Aldred's podcast - Reframing the Branch and the Industrial Dilemma

In Episode 427 of Breaking Banks Podcast Brett King hosts Mark Aldred about next gen branches and the continued need to adapt. Then Silvia Garzarelli Doria at…

TD Bank takes a closer look at banking preferences

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

What do customers actually want from banks? Do they still want branches? TD Bank's recent customer survey revealed some surprising statistics.

Rockland Trust Bank selects Zebra Technologies for branch innovation

November 30, 2023

Rockland Trust Bank, based in Massachusetts and Rhode Island, partnered with Zebra Technologies Corp. to improve branch operations and boost productivity. In…

2023 ATM & Self-Service Software Trends

The ATM and self-service industry is here to stay, but it’s no longer business as usual. We are at the cusp of a self-service revolution where market players…

Presented by KAL ATM Software GmbH

The future of banking: Overhauling customer experience strategies

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

What is the key to banking success in the current market? The answer is to overhaul customer experience strategies to meet consumers where they are.

EECU opens branch in Collin County, Texas

November 8, 2023

EECU, a Dallas-Fort Worth, Texas based credit union, has opened a second branch in Collin County, Texas called the Plano Financial Center inside of H-E-B's…

SMBC opens locations in Washington, DC

November 2, 2023

Sumitomo Mitsui Banking Corp., a member of SMBC Group, opened a representative office in Washington, D.C. as part of a strategy to expand its reach in the…

Diebold Nixdorf to manage, upgrade ATM network for Texas Dow Employees Credit Union

November 1, 2023

Texas Dow Employees Credit Union selected Diebold Nixdorf Inc. to deliver its ATM-as-a-service for its self-service banking network. In particular, Diebold…

What's new in branch design?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Digital banking is important, but branches also have a role to play. A panel at the Bank Customer Experience Summit in Charlotte, North Carolina took a look at…

Citizens intros Citizens Private Bank

October 25, 2023

Citizens Financial Group Inc. launched Citizens Private Bank, which will deliver services to high income individuals, families and businesses. The bank will…

Simmons Bank opens branch in St. Louis

October 19, 2023

Simmons Bank opened a branch in St. Louis, Missouri with a drive-thru and an ATM that can accept deposits. The bank worked with the Urban League of…

Keybank opens branch in Utah, celebrates with food trucks

October 19, 2023

Keybank opened a branch in West Valley City, Utah, with a grand opening ceremony to be held from Oct. 20 to 21. The event will feature food trucks, giveaways…

Bringing hospitality back to banking

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A panel at the Bank Customer Experience Summit discussed how banks can bring hospitality back for customers.

Desert Financial Credit Union opens 2 branches at Arizona State University

October 5, 2023

Desert Financial Credit Union opened two branches at the Arizona State University Tempe and downtown Phoenix campuses. The branches both feature ATMs to…