Going Granular: Seeing the ROI in ATM monitoring and transaction analytics

A pair of case study models can help ATM operators estimate the potential financial benefits to their business.

A very big roll of the dice ...

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

As HP moves to change the way we think about computers, it might be that ATMs will not change that much after all, but everything behind their façade will be…

Is real-time banking fast enough?

As more countries bring real-time money movement to their consumers, it raises the question, is real time fast enough?

The rise of the ATM — self-service banking’s main touch point

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

How could the dinosaur that is ATM technology possibly survive — much less thrive — in a country full of tech-obsessed millenials? Convenience.

Interactive Banker and the branch of the future

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

NCR Interactive Banker joins the ranks of new ATM and self-service technologies that are reframing the image of the traditional bank branch.

Video teller machines: The future of community banking?

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

As financial institutions continue to shutter branches to cut costs, video tellers have emerged as a less expensive way for them to provide face-to-face…

Mobile banking app charts 850 percent bump in use of debit card on-off feature

June 5, 2014

Malauzai Software, a provider of mobile banking SmartApps for community FIs, has reported that between November and April, the company saw a 450-percent…

Shazam, D3 Banking collaborate on seamless digital banking services

June 5, 2014

D3 Banking, a player in omnichannel, data-driven digital banking and the Shazam Network, a provider of financial services to community FIs, have announced a…

Cumberland Building Society extends relationship with Alaric, NCR

June 4, 2014

The U.K.-based financial institution has deployed the U.K. Payments Council’s Paym mobile payment service using Authentic and Fractals software from Alaric, an…

All things working together: ATM systems testing for Windows 7 migration

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Webinar stresses the importance of advanced testing in rolling out an updated OS that works as expected.

7 steps to minimizing data breach fallout, part 2

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

In my previous post, I shared four of the seven steps financial institutions can take to prepare for and respond to a data breach affecting their cardholders.

3 reasons why FIs need a drive-through transformation strategy

by Terrina Rishel — CEO, ATM Authority, LLC

Consumers have come to expect that they can run virtually all their errands without getting out of their vehicle. Today businesses in almost all industries…

FirstMerit Bank kicks off branch network optimization project

May 14, 2014

FirstMerit Bank N.A. has retained Diebold Inc. to carry out an assessment of branch and self-service networks in selected markets. Diebold Advisory Service…

Study: Instant issuance of debit cards - the newest best practice

May 9, 2014

The technology for instant issuance debit cards has been available for years, but both provider uptake and consumer awareness have remained low. However…

ATM fee cuts will cost S African banks millions

April 25, 2014

South African banks could lose millions due to a decision by the nation's reserve bank to cut interchange fees for ATMs, a report by Business Day Live said.

Cash recycling transforms branch processes for Top 10 FCU

April 22, 2014

Security Service Federal Credit Union, one of the largest CUs in the United States, was looking to reduce branch inefficiencies while improving both security…

U.S. Bank completes fleet-wide ATM upgrade

April 22, 2014

U.S. Bank has announced the completion of a major upgrade to its 5,000-ATM fleet in an overall strategy to implement new technology and machine enhancements.

Colorado FI opens a new market with a new branch model

April 18, 2014

Glenwood Springs, Colo.-based Alpine Bank has expanded into a new market with a new branch model. The FI's recently opened location at Denver's Union Station…

Cummins Allison JetScan iFX certified by VSoft

April 11, 2014

Cummins Allison has announced that its JetScan iFX cash, check and document scanner is now certified on the VSoft Branch Capture solution. The certification…

Hitachi-Omron achieves Indian market milestone

April 8, 2014

Rapid growth in India's economy and financial services sector has spurred a rising demand for deposit-enabled ATMs. Underscoring this fact, Hitachi-Omron…