Innovation News & Media

Is biometrics the answer to ATM security issues?

by Anamaria Burnete — Digital Marketing Specialist, Paragon Application Systems

When asked by a reporter why he robbed banks, Willie Sutton famously replied: "Because that's where the money is." Can biometrics prevent would-be-thieves from…

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How vertical integration elevates customer journeys to new heights

by Joe Myers — Executive Vice President, Global Banking, Diebold Nixdorf

At a time when a seamless customer journey is more important than ever, vertical integration allows organizations to prioritize customization, increase…

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Check fraud solutions company Parascript appoints CEO

May 28, 2024

Parascript, a software solutions provider for checking fraud prevention, appointed Emiliano Giacchetti as its CEO. He takes over for Aleander Filatov…

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Diebold Nixdorf unveils Vynamic Connection Points 7 self-service software

May 22, 2024

Diebold Nixdorf unveiled Vynamic Connection Points 7, the seventh generation of its self-service software. The software is built to work with Diebold Nixdorf's…

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Chatbots lead the way in AI banking

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

ATM Marketplace spoke with Bank of America about the Erica chatbot and its continued development as an AI banking tool.

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What's the future of ATMs, ITMs?

by Mark Aldred — Head of Sales, Auriga

The ATM of the future will be a multifunctional banking kiosk.

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Cardless ATMs deliver Google/Apple Pay

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Cardless ATMs are paving the way for a more convenient banking experience by enabling Google and Apple Pay transactions.

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How can banks maintain a good CX in light of layoffs?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Bradley Cooper, editor of ATM Marketplace discussed bank layoffs in light of CX with Mack Turner, a 30 year veteran of the financial services industry.

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ATM features: 5 to include

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Want your ATM to succeed? Consider adding these five essential features.

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AI-powered avatars: Next stage in banking CX?

by Matthew Merilees — CEO North America, Global-e

Digital avatars could hold the key to unleashing a new era of AI-powered excellence in customer service, especially at the digital banking level.

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Diebold Nixdorf Q1 earnings reveal strong start for 2024

May 2, 2024

The first quarter of 2024 is proving encouraging to Diebold Nixdorf as the banking and retail tech provider reported a 4.3% increase in total net sales …

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Diebold Nixdorf appoints CFO

May 1, 2024

Diebold Nixdorf recently appointed Thomas Timko as EVP and CFO. In this role, he will handle Diebold Nixdorf's financial strategies and performance, according…

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Discover Financial Services integrates Google Cloud's AI platform

April 30, 2024

Discover Financial Services partnered with Google Cloud to integrate Vertex generative AI into its customer care centers. With these tools, its contact center…

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Rain Technology intros display screen branding solution

April 29, 2024

Rain Technology, a directional display company, introduced Display Screen Branding, which can show a logo or text to anyone outside of the central viewing…

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Where are bank branches headed?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Bank branches are decreasing in number across the U.S., but this trend doesn't tell the entire story.

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Experience innovation at the Bank Customer Experience Summit

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The Bank Customer Experience Summit 2024's first early bird deadline is coming up on May 3rd.

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Top banking digital signage trends to watch

by Carl Udler — Sr. Director, Hughes

Omnichannel experiences are driving behaviors that motivate, inspire, and stir emotions that prompt action in bank branches. Digital signage has emerged as an…

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Bitcoin Depot purchases 2,300 bitcoin ATMs

April 19, 2024

Bitcoin Depot, a U.S.-based bitcoin ATM operator, purchased approximately 2,300 bitcoin ATMs and plans to strategically deploy these kiosks as part of its…

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CoinFlip pre-reg process simplifies transactions

April 19, 2024

CoinFlip, a global digital currency platform company, has launched a pre-registration process that allows customers to obtain pre-approval online before…

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Supreme Court rejects Visa, Mastercard appeal in ATM lawsuit

April 17, 2024

The U.S. Supreme Court will not hear an appeal from Visa and Mastercard in a class action lawsuit case from ATM operators, who first sued Visa, Mastercard and…

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