Hyosung appoints CEO

July 19, 2024

Hyosung TNS Inc., the parent company of Hyosung Innovue, appointed Bryan Choi as CEO. Prior to joining Hyosung, he served as lead of global strategic marketing…

First National Bank of Omaha shares content strategies that work

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Regina DeMars at First National Bank of Omaha and this year's keynote speaker for the Bank Customer Experience Summit, shared how banks can develop content…

Cognizant delivers AI solution to Texas Dow Employees Credit Union

July 10, 2024

Cognizant partnered with Texas Dow Employees Credit Union to deliver its Neuro IT Operations platform to support the union's transformation journey. With this…

Professional Services and SaaS Cloud Solutions

We provide all-encompassing cloud services for your ATM | ITM environment. FI’s save significant cost when starting ATM | ITM’s in addition to nuances…

Are Teller Cash Recyclers reaching a tipping point?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The banking world has been slow to adopt TCRs for many reasons including costs and a push towards digital banking at the expense of branches. That may be…

Self service banking: 3 tools that improve the customer experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Here are three of the best self-service banking tools that can improve the bank experience.

EQ Bank rolls out Adoreboard AI solution

July 2, 2024

EQ Bank, a Canadian challenger bank, introduced Adoreboard, an AI platform that detects emotion expressed in messages with customers. Using this data, EQ Bank…

Research finds fintechs divided over AI

June 25, 2024

AI is making major waves in fintechs, but there is a clear divide between innovators and doubters, according to research from Concryt. In particular, Visa…

VersaBank receives approval to acquire Stearns Bank

June 25, 2024

VersaBank received approval from the Office of the Comptroller of the Currency to acquire Stearns Bank Holdingford N.A., based in Minnesota. The bank will now…

CSG brings ATM/ITM Branding Screen Creation in-house

We are happy to share the CSG’s in-house Professional Services team can now create, help redesign, and program NCR ATM/ITM branding screens.

GoldATM expands into Miami

June 20, 2024

GoldATM has added two ATMs in Miami at the Sawgrass Mills Mall. These ATMs provide Goldblacks, flexible 24-karat gold currency for as little as $20 a purchase…

Bank Customer Experience Summit early bird pricing ends June 21

June 19, 2024

Early bird pricing for the Bank Customer Experience Summit ends on June 21. This event will be held in Charlotte, North Carolina from Sept. 9 to 11 and will…

7 cash management, recycler strategies to follow

by Scott Fieber — Chief Strategy Officer, Cook Solutions Group

Many Teller Cash Recycler brands have become obsolete with limited parts. Some are even at end of life and are a security risk. Here are seven tips for how to…

Trulioo partners with Mastercard for identity verification

June 12, 2024

Truiloo, an identity platform, partnered with Mastercard to provide identity verification solutions for merchants and customers. In particular, Truillo will…

How to avoid customer transformation pitfalls

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

How can banks successfully deliver customer transformation initiatives? A panel at the upcoming Bank Customer Experience Summit from Sept. 9 to 11 in Charlotte…

Banking Simplified. One Single Provider for Banks & Credit Unions.

From ATM sales, support, and service to enterprise security solutions using Next Gen technology, Think CSG First.

3 tips to convert your ATMs into ITMs

by Scott Fieber — Chief Strategy Officer, Cook Solutions Group

Want to upgrade your ATM fleet? Here are three easy steps you can take.

Fifth Third Bank named as one of the best places to work for LGBTQ+

June 5, 2024

Newsweek recognized Fifth Third Bank as one of America's Greatest Workplaces for LGTBQ+. Plant-A Insights Group worked with Newsweek to perform the study…

2024 ATM & Self Service Software Trends survey deadline extended to June 14

June 3, 2024

The deadline for the survey for the 2024 ATM & Self-Service Software Trends Report has been extended to June 14. This is the 17th edition of the report…

Is biometrics the answer to ATM security issues?

by Anamaria Burnete — Digital Marketing Specialist, Paragon Application Systems

When asked by a reporter why he robbed banks, Willie Sutton famously replied: "Because that's where the money is." Can biometrics prevent would-be-thieves from…