Ventus to offer managed ATM services in EU

February 6, 2024

Ventus, a Digi company, launched its Managed Network-as-a-service ATM solution in the EU. It will provide its Ventus LC300 router alongside its processor…

Ventus Expands Managed Services to European Market

Ventus Expands Managed Services to European Market Ventus, A Digi Company, is venturing into completely new territory with the launch of our Managed…

Euronet Expands Independent ATM Network Into Belgium and Mexico

Euronet (NASDAQ: EEFT), a leading global financial technology solutions and payments provider, today announced the further expansion of its independent ATM…

How AI delivers improved kiosk, ATM operations

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

With AI, kiosk and ATM operators can identify ahead of time potential device faults and either make the fixes remotely or schedule maintenance. It can also…

Regions Bank tops Forbes list for customer service

January 29, 2024

Regions Bank earned the highest spot for banks on Forbes' list of the top 300 U.S. companies for customer service. Forbes surveyed 201,000 people to create the…

3 reasons to attend Bank Customer Experience Summit in 2024

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Make it your late New Year's resolution to attend the jointly held Bank Customer Experience and Interactive Customer Experience Summit from Sept. 9 to 11 in…

Latino Community Credit Union selects Jack Henry for digital transformation

January 26, 2024

Latino Community Credit Union, based in Durham, North Carolina, selected Jack Henry to support its digital banking efforts. The credit union aims to provide…

Majority of EU banks not meeting green standards

January 24, 2024

A majority (nine out of 10) of the European Union's biggest banks aren't doing enough to move away from fossil fuels, according to a study by the European…

Grow Financial Federal Credit Union selects NCR Atleos for ATM-as-a-service

January 24, 2024

Grow Financial Federal Credit Union, based in Tampa, Florida, selected NCR Atleos for its ATM-as-a-service to transform its self-service banking. With this…

What does Gen Z want from banks?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

How should your bank appeal to Gen Z? Should the branch play a role? What about digital signage?

5 rules for success in self-service

by Daniel Brown — Editor, Networld Media Group

A panel of experts shared core trends and rules for success for self-service automation at the Self-Service Innovation Summit in Miami, Florida.

ICX intros ICX, BCX Advisory Council

Networld Media Group, the parent company of the ICX Association, is transitioning the Interactive Customer Experience Association Board to the Interactive…

How have neobanks changed banking?

by Mark Aldred — Head of Sales, Auriga

Customers have the choice of using traditional banks, neobanks or both, but their choice is dependent on their needs and how well the bank can respond.

Contactless ATMs improve customer experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

What are contactless ATMs, and how do they work?

2024 ATM trends: What can we expect?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Now that we have entered 2024, it's time to look ahead to see what trends we can expect to see this new year with a focus on three key areas: AI, video banking…

NCR Atleos to manage Security Bank of Kansas City's ATMs, ITMs

January 5, 2024

NCR Atleos Corp. will provide ATM and ITM-as-a-service for the Security Bank of Kansas City. It will provide maintenance and management for the devices…

Retail banking in 2024: What to expect

by Mark Aldred — Head of Sales, Auriga

2024 will be another major year of change and challenge for retail banks.

ATM, self-service tech wows at Self-Service Innovation Summit

The recent Self-Service Innovation Summit provided examples of payment systems, interactive touchscreens, voice interaction modules, AI-enabled identity…

2023's Top 10 ATM headlines: NCR separation, security, bitcoin ATMs lead the way

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

With 2024 fast approaching, it's time to take a look back at the top stories of 2023 for ATM Marketplace.

Citizens survey reveals mid-sized companies are embracing AI for financial operations

December 19, 2023

Mid-size companies and private equity firms are increasingly adopting AI to assess data, automate processes and streamline financial operations, according to a…