Innovation News & Media

Bank of America's inventors reach 7,000 employees

September 26, 2023

Bank of America announced its inventor base now consists of 7,000 employees globally. These employees have helped Bank of America obtain more than 6,10…

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Is the metaverse worth it?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

What is the metaverse good for? A panel at the Interactive Customer Experience Summit debated this topic.

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How to act on banking customer data

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The opening keynote at the Bank Customer Experience Summit in Charlotte from Sept. 12 to 13 covered AI, banking data and how it can all come together to…

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Bank of America boosts CashPro AI chatbot, intros supply chain service

September 19, 2023

Bank of America improved its chatbot CashPro Chat with propriety AI and machine learning that is also used with its virtual financial assistant Erica. Business…

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Bank kiosk market to reach $46B by 2030

September 19, 2023

The global bank kiosk market will reach $46.36 billion by 2030, growing at a compound annual growth rate of 14.7% from 2023 to 2030, according to research from…

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Bank Customer Experience Awards showcase financial innovation

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Bank of America, Citizens Bank and America's Credit Union all earned awards at the annual BCX Awards.

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AI won't replace employees, it will make CX better

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A panel at the Interactive Customer Experience Summit in Charlotte from Sept. 11 to 13 tackled AI head on and how its real benefit is to improve the customer…

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Can AI help banks get a leg up?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Regional and smaller banks are feeling the stress from the chaos in the banking world. Can AI help them get a leg up?

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Decentralized finance market to reach $497B by 2032

September 8, 2023

The decentralized finance market, which covers blockchain and smart contracts, will reach $497.9 billion by 2023, growing at a compound annual growth rate of…

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Hitachi intros UPI ATM for cardless withdraw

September 8, 2023

Hitachi Payment Services, a subsidiary of Hitachi, recently unveiled its Money Spot UPI ATM, which allows customers to make cardless withdrawals using a United…

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Bank Customer Experience Summit registration closing

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The Bank Customer Experience Summit, held jointly with the Interactive Customer Experience Summit from Sept. 11 to 13 in Charlotte, North Carolina, will focus…

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Secure Innovation announces ATM cash protection solutions

September 5, 2023

Secure Innovation introduced a2m active and a2m passive solutions for ATM cash protection. A2m active offers an end-to-end protection of cash for ATMs, while…

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How banks can meet small business needs

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

How can banks help small businesses with lending and cash flow while also delivering individualized experiences?

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Diebold Nixdorf expands cash recycler series

August 29, 2023

Diebold Nixdorf has expanded its DN Series of cash recyclers with the 600V and 430V models. The 600V is for in-branch use while the 430V is for outdoors…

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Cannabis dispensaries turn to cash in wake of Mastercard ban

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

With Mastercard's recent move to ban cannabis purchases, dispensaries must turn to cash.

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Krakowski Bank upgrades to Diebold Nixdorf ATMs

August 23, 2023

Krakowski Bank Spoldzielczy, based in Poland, has partnered with Diebold Nixdorf to modernize its ATM network with the DN Series ATMs. The ATMs will offer…

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Cardless ATM market to reach $5.2B

August 22, 2023

The cardless ATM market is projected to grow to $5.2 billion by 2031, according to research from ResearchandMarkets.com. It will grow at a compound annual…

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NCR announces investor days for Atleos, Voyix businesses

August 22, 2023

NCR Corp. will host investor days to highlight its two companies: Atleos and Voyix, which the company will separate into in the fourth quarter of 2023.

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Final call to experience innovation at Bank Customer Experience Summit

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

This year attendees will experience innovation across banking, retail, hospitality and the restaurant spaces firsthand at the jointly held Bank Customer…

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NCR expands through separation into 2 companies

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The ATM industry, typically a fairly conservative industry, has been experiencing major changes this year. One such change is NCR's separation into two…

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