Innovation News & Media

BankPacific to waive all ATM fees

May 31, 2023

BankPacific will waive all ATM fees for its locations in Guam, Saipan and Palau, according to a report by Pacific Daily News.

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CSI opens outsourced call center for banks

May 30, 2023

CSI, a fintech solutions provider, has launched its Call Center for its NuPoint core banking customers. Banks can integrate the center with their CRM to handle…

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Bank Customer Experience Awards nominations close June 2

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The Bank Customer Experience Summit, held in Charlotte from Sept. 12 to 13, will honor innovators in the space of financial customer experience during an…

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2023 ATM Self-Service Software Trends Report to deliver key insights

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The 2023 ATM & Self-Service Software Trends Report aims to give key insights into the industry by surveying financial institutions and other companies on how…

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What's on the horizon for banking automation?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Banking automation is here to stay. However, banks also have to deal with questions of how automation can impact their brand image and the customer experience.

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ATM Self-Service Software Trends Report survey closes May 31

May 23, 2023

The survey for the 2023 ATM & Self-Service Software Trends Report will be open until May 31. This is the 16th annual report, which is sponsored by KAL ATM…

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JPMorgan Chase to expand startup services with hires

May 23, 2023

JPMorgan Chase plans to improve its offerings to tech and other startups by bringing on more bankers. The bank has already hired more than 100 employees this…

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Discover earns top spot for online savings account customer satisfaction

May 19, 2023

Discover earned the number one spot in customer satisfaction for its online savings account in J.D. Power's 2023 U.S. Direct Banking Satisfaction Survey. The…

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Self-service market will reach $63B by 2027

May 18, 2023

The global self-service market will grow from $40.3 billion in 2022 to $63 billion by 2027, according to data from ResearchandMarkets.com. It will boast a…

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UK to inspect sites for illegal crypto ATMs

May 16, 2023

The Financial Conduct Authority of the U.K. has announced it will inspect sites "suspected of hosting illegally operated crypto ATMs," according to a report by…

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Bank Customer Experience Summit keynote to address how to gather actionable customer data

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

One of the biggest challenges for any business is how do to understand its customers and how to act on that knowledge. The keynote address for the Bank…

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Walgreens brings crypto-enabled ATMs to stores

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Walgreens has deployed more than 1,300 ATMs that not only accept cash but also provide cryptocurrency purchasing/selling and mobile send/receive cash…

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Travelex expands ATM service in UK airports

May 5, 2023

Travelex, a foreign currency exchange company, has expanded its ATM click and collect service in the Heathrow, Birmingham and Manchester airports in the U.K.

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Right to Repair

The Right to Repair means you're actually in the driver's seat when it comes to selecting & partnering with an independent service provider or even choosing to…

Presented by Burroughs, Inc.

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Digital Transformation Technologies To Implement For 2023

When you’re responsible for ensuring your organization’s day-to-day operations run smoothly, securely, and reliably, it can be difficult to find time to look…

Presented by Burroughs, Inc.

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How and why bitcoin ATMs help the underbanked

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Do bitcoin ATMs helped the unbanked and underbanked? And what role do regulations and cash usage play?

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Networld Media Group launches Automation & Self-Service

May 1, 2023

Networld Media Group has announced the newest addition to its portfolio of online B2B media brands. The website, Automation & Self-Service, provides news…

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Greenwood announces General Access digital banking

April 27, 2023

Greenwood, a digital banking platform specifically for Black and Latino individuals and businesses, has introduced its General Access platform, which delivers…

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Global ATM market to reach $28.98B

April 26, 2023

The global ATM market will grow to $28.98 billion by 2028, growing at a compound annual growth rate of 4.7% from 2022 to 2028, according to research from…

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ICXA announces 2023 Elevate Awards

by Alicia Lavay — Executive Director, ICX Association

Alicia Lavay is Executive Director at the ICX Association. Image provided. "Sometimes when I consider what tremendous consequences come from little…

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