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Diebold's Integrated Services and ImageWay check imaging solution experience growth
November 17, 2008
ORLANDO, Fla. - As part of its ongoingstrategy to identify ways to help financial institutions realize cost savingsand streamline operations, Diebold Inc. says it is delivering onthe innovative technologies that drive the industry's most important trends.
According to a news release, Diebold Integrated Services and Diebold ImageWay check-imaging solution each have experienced steady growth this year, as theseservices fulfill an industry-wide demand for technologies thatenhance efficiencies. Both Integrated Services and ImageWay check imagingenable financial institutions to offer customers an array of expanded servicesvia their self-service channels, without additional capital investments orresources.
Expanding their footprint through standalone ATMs, rather than investing in brick-and-mortar branches, is one of the mostcost-effective ways for financial institutions to strengthen their bottomline. Through Integrated Services, which provides a single point of contactfor network management and end-to-end solutions for optimization of all facetsof the self-service channel, financial institutions can turn existing ATMsinto multifunction machines that serve as virtual branches. Realizing thatthis offering strengthens customer relationships while driving down costs,financial institutions are steadily adopting Integrated Services to assist inbranch transformation initiatives.
"We will continue to leverage our expertise to deliver to financialinstitutions the innovative solutions that support every aspect of upgradingand managing an ATM channel, which keeps us at the forefront of thefinancial-services industry," said Charles E. Ducey, Jr., senior vicepresident, global development and services for Diebold.
"We're confident we willcontinue to see solid growth in both Integrated Services and ImageWay becauseof the strong competitive advantage they provide financial institutions. Andwe're prepared to experience that same healthy growth in a number of Diebold'sother innovative services and technologies."
In today's competitive financial services market, financial institutionsthat realize the importance of the customer-centric business model rely onoutsourcing experts such as Diebold to ensure their self-service operationsare technologically and operationally advanced. The majority of financialinstitutions are looking to imaging technologies to ensure the highest levelsof efficiency in both capture and back-end check processing. ImageWay isproven to deliver both.
Capitalizing on the efficiencies and cost savings offered by ImageWay'scheck-imaging solution, financial institutions are able to easily satisfy therequirements of both business and consumer customers, which is helping driveits acceptance and ultimate growth in the industry. With ImageWay, consumersreap the benefits of clear, concise check imaging during deposits at the ATM,any time of day or night. Business customers can take advantage of ImageWay'sremote-deposit-capture capabilities, which allow them to make remote depositsusing only a PC and an Internet connection.
Diebold's growth in its Integrated Services outsourcing solution andImageWay check-imaging and processing technology underscores its proficiencyin forecasting the industry's top requirements and its responsiveness tofinancial institutions. It also speaks to Diebold's commitment to developingthe technologies that streamline self-service networks through innovativesolutions, helping financial institutions achieve the ideal balance amongrevenue, efficiency and innovation.
ATM ManagementPublic CompaniesTrends / StatisticsDepositsTransaction ProcessingRetail / Off-PremisesOutsourcingHardware ComponentsNorth AmericaBank / Credit UnionBranch TransformationDiebold Nixdorf
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Diebold Nixdorf
As a global technology leader and innovative services provider, Diebold Nixdorf delivers the solutions that enable financial institutions to improve efficiencies, protect assets and better serve consumers.
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