Retail Banking Future Trends European Market

In response to competition and the need for differentiation, FinTech firms are making great progress in offering better value for customers in terms of improved products and services along with convenience and flexibility to disrupt the conventional Financial Services business model.

Type: White Paper

Sponsor: NCR Financial Solutions




Webinar: Creating emotional connections through immersive digital experiences

Organizations today have an opportunity and responsibility to engage consumers with digital communications that create emotional connections between customers and brands through immersive encounters we call “digital experiences.”

Type: Webinar

Sponsor: Omnivex




Multi-Channel Banking Technology

Achieve self service channel performance through a combined device, transaction, and cash management data view. This paper will explore product synergies and explain how these products can be deployed and integrated together to provide a holistic vision that is more valuable than the sum of its individual parts.

Type: White Paper

Sponsor: NCR Financial Solutions


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FEATURES


How to become a surcharge heavyweight

ATM deployers can use big data to increase surcharge revenue by more than $1,000 per ATM, per year. Here's how …

An abandoned program still haunts ATM operators

When Operation Choke Point was halted and financial institution regulators were directed to pull back on enforcement, the ATM industry thought it could breathe a sigh of relief. Unfortunately, the bank account closures haven't stopped.

4 ways to make your ATM business more like Amazon

Amazon continues to provide a high-level example of catering to customers. By studying their methods, ATM companies can pinpoint the practices that have led to Amazon's success — and model those practices in their own business.

The war on plastic

Initially hailed as innovative, it appears that Visa's 'war on cash' is in reality a war on merchant profitability and customer payment choice. However, a 'war on plastic' is a promising business case that could actually be sold to merchants.

A vanishing breed? EMV and the retail ATM

It seems likely that only serious chargeback pain or terminal shutoff will prompt many US merchants to upgrade their ATMs to perform EMV transactions. Even then, we could see merchant terminal numbers decline by as much as 25 percent.

The new frontier in ATM deployments

In the years to come, creativity will be the lifeblood of the ATM industry, and this will mean taking a fresh look at who we consider a competitor or a partner. The lines are getting more blurred by the day.

Selling your ATM portfolio? Here's what buyers are looking for

While they have the acumen and attitude to start and run a business, what most business owners lack is an exit strategy. Here are answers to the questions IADs ask most frequently about the valuation and sale of their ATM business.

Is the UK losing cash access?

Taxes on ATMs and disputes among ATM providers are creating uncertainty about free access to cash by British citizens — especially those in small communities that have already seen bank branches pack up and leave.

For Cardtronics, 'a choppier year than usual' ahead

After a long run of smooth sailing, Cardtronics hits choppy waters in Q1 as it navigates software issues, EMV and the integration of its largest-ever acquisition halfway around the world — all while tacking toward a new growth phase as a provider of in-branch ATMs.

The tyranny of economic morons

It seems the only real requirement for election to public office anymore is the complete and utter ignorance of basic economics. The latest poster child has to be Illinois State Rep. Arthur Turner, who has introduced a bill to cap all ATM charges in the state at $1.

Why NAC should stop quibbling about ATM skimming stats

Arguments over whose ATMs are more likely to be skimmed are slipping into irrelevance as the industry faces its final EMV deadline four months from now and consumers learn more about what that means.

FICO nixes NAC number-fixing claims on retail ATM compromise

On March 29, FICO released stats showing that nonbank ATMs accounted for the majority of card compromises in 2016. NAC fired back with a memo accusing FICO of — among other things — skewing the numbers to favor banks. Here's what FICO says about those claims.

Is that kiosk ADA compliant? Who knows?

When new ADA regs were released in 2010, touch screens in self-service devices weren't that much of a thing. They are now, and determining what compliance means for kiosk applications can be a problem, as part 2 of our series on ADA compliance explains.

Video: Retailers dive into technology at Interactive Customer Experience Summit

The Interactive Customer Experience (ICX) Summit featured almost three days of education, networking and tours.


Check out highlights from ICX Summit in Dallas

The 2016 Interactive Customer Experience Summit featured almost three days of education, networking and tours.

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Deploying retail ATMs in off-premises locations allows banks and credit unions to meet customer demands for convenient access to cash. They can also be a boon to the retailer. Learn more about retail ATMs in this Research Center.

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