2017 ATM Future Trends

Now in its fifth edition, this bi-annual report looks at the competitive, economic and technologic forces shaping the ATM industry.

Type: Special Report

Sponsor: Auriga




ATM Monitoring Technology for Omnichannel Banking Systems

This report examines how FIs use their existing ATM monitoring and management platform, as well as how they might integrate ATM monitoring technology into an omnichannel environment.

Type: Guide

Sponsor: Auriga




Omnichannel Marketing for Financial Institutions: An Industry Guide

ATM Marketplace surveyed financial institutions, (FIs) worldwide and conducted detailed interviews with leading European and North American FIs and consultants to to better understand FIs' preferences in omnichannel marketing systems.

Type: Guide

Sponsor: Auriga


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FEATURES


What does the future hold for ATMs? An ATMIA conference perspective

The ATMIA US conference was an opportunity to see both traditional and futuristic ATMs, to hear about NextGen ATM networks, and to learn about the plans of many FIs.

Is your ATM security what it should be?

ATM attacks not only pose a clear financial risk, but also present a serious threat to your brand and reputation. Are you doing everything you can to protect your organization and its customers?

Briser les silos : objectif omnicanal

Bien que la plupart des institutions financières opèrent sur plusieurs canaux de distribution et offrent une large gamme de services, peu ont à ce jour adopté et déployé une vraie stratégie omnicanal. En voici un aperçu avec quelques résultats clés.

Introducing: ATM Future Trends 2017

This biannual report offers an in-depth look into the future of the ATM industry and the expectations of the end-customers it serves. It's what you need to know today to plan for tomorrow, and it's free!

ATM Marketplace: February top 5

Top reads for the month included Q1 and full-year earnings reports by major industry players, coverage of rising trends in cardless ATM transactions and a fraud commentary excerpted from the 2017 ATM Future Trends report.

4 reasons why modernization matters in retail banking

In the retail banking industry today, standing still might be one of the biggest risks an FI can take. This is particularly true in areas like the ATM channel, which is so established and familiar that some FIs might not even consider how much potential it has for innovation.

Video: 3 models for the future of branch banking

At the BCX Summit last fall, Meredith Deen of FMSI presented three branch models that allow staff to deliver banking products and services to the customer in the way that's most comfortable for both.

Reflections on ATMIA US 2017

With a full slate of speakers, panels, exhibits and meetings, the annual ATM Industry Association conference once again offered the opportunity to stay abreast of developments in the global ATM industry. Here is what we learned at ATMIA this year.

Why the blockchain will change financial services delivery forever

One area that has lagged in innovation is financial services. Though money is inherently a conservative market, many predicted some time ago that providers would innovate quickly or be replaced.

There's comfort in cash

I cannot count the number of times I have been pressed to hand over a couple of banknotes in an emergency. And it is this sense of comfort, security and control that makes perhaps the strongest statement about the relevance of cash in the long term.

ATM fraud by the numbers

In an excerpted commentary from the forthcoming 2017 ATM Future Trends report, Shirley Inscoe, senior analyst at Aite Group, shares results from the firm's recent ATM fraud study. The study investigates trends and offers recommendations for remediation measures.

ATM Marketplace: January top 5

Network management, the menace of malware, the future of fraud, Fed findings on payments, and a fight between ATM industry heavyweights over patent claims. These were the top-of-mind topics for readers as we rang in 2017, the year the ATM checks off its first half-century.

ATM 2.0: Breathing new life into the cash machine

The ATM of the future is no mere cash-burping balance inquiry device: It's an in-store brand champion; cardless cash and money transfer provider; loyalty program manager and points redemption center; consumer data treasure trove ... and that's just for starters.

ATM industry insights from the Fed's payment study

The Federal Reserve has released the sixth study in its series of triennial reports on payment trends in the United States. Though its focus is on noncash payments, the study does offer insights for the ATM industry.

Is it time to punt paper receipts?

Inspiring frustration isn't the analog receipt's worst crime. It also suffers from inertia — static and unable to influence or mobilize customers.

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What trends will affect the ATM industry over the next one, five or ten years? Find out in this Research Center dedicated to ATM trends and statistics.

NEWS