Data Breaches: Spotlight on the Malware Menace | Ransomware | Security | POS | Hospitality | Retail

Data Breaches: Spotlight on the Malware Menace | Ransomware | Security | POS | Hospitality | Retail

Research puts the top three industries targeted by malware as accommodation and food services, public administration and retail. This infographic gives key insights into how malware is being used by criminals to target the point-of-sale and how this phenomenon shows no signs of waning.

Type: Infographic

Sponsor: TNS, Inc.


Are Cloud and IoT Environments Allowing Cybercriminals to Infiltrate Networks? | Data Breaches | Security | Payments | POS

Are Cloud and IoT Environments Allowing Cybercriminals to Infiltrate Networks? | Data Breaches | Security | Payments | POS

While the expanding range of Internet-of-Things (IoT) enabled devices and cloud services is meeting consumer demand, are these technologies creating undefended gaps in security for cybercriminals to exploit? This infographic looks at whether this is a real concern.

Type: Infographic

Sponsor: TNS, Inc.


Revealed! The Industries Falling Victim to Data Breaches | Retail | Hospitality | Financial | POS | Security

Revealed! The Industries Falling Victim to Data Breaches | Retail | Hospitality | Financial | POS | Security

Data breaches are plaguing all industries globally, but some are more affected than others. This infographic from TNS looks at some of the differences, including how attractive payments-related data is to criminals targeting different sectors.

Type: Infographic

Sponsor: TNS, Inc.


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FEATURES


Rapid-fire: Bankers tackle big issues during the BCX Summit

Rapid-fire: Bankers tackle big issues during the BCX Summit

Literally speaking, there was no round table in the Bankers Rapid-fire Roundtable session at the Bank Customer Experience Summit. However, there were bankers, and quite a few questions packed into the 60-minute presentation.

ATMs and the rise of financial inclusion in India

ATMs and the rise of financial inclusion in India

In India's underserved communities — such as rural areas — millions lack access to financial services. While financial inclusion is a huge challenge, it is also a necessity, and the ATM has a large part to play in achieving this goal.

5 takeaways from the 2018 Bank Customer Experience Summit

5 takeaways from the 2018 Bank Customer Experience Summit

An overarching theme from this year's event in Chicago was how banks will take advantage of the data provided by AI initiatives to enhance the bank customer experience.

Podcast tackles pros and cons of cashless society

Podcast tackles pros and cons of cashless society

Host Will Hernandez, editor of Mobile Payments Today, talks with Ankit Kumar from Gemalto about the ramifications — both positive and negative — of a cashless society.

CBW Bank sharpens focus on digital banking, fintech collaboration

CBW Bank sharpens focus on digital banking, fintech collaboration

Suresh Ramamurthi, chairman and CTO of CBW Bank, opened the annual Bank Customer Experience conference with a keynote speech detailing his financial institution's unique journey.

Podcast: USAA's branchless system for military pushes mobile banking technology forward

Podcast: USAA's branchless system for military pushes mobile banking technology forward

Host Will Hernandez, discusses USAA's unique branch-less mobile banking system, which services the U.S. military. USAA is typically on the cutting edge of mobile banking, and Phil Leininger, the GM of Omnichannel Sales & Service of USAA, talks about their advancements in mobile technology.

Faster, smarter: How to enhance your customer's payment experience

Faster, smarter: How to enhance your customer's payment experience

Regardless of the latest and greatest technology, a successful payments strategy revolves around the consumer experience, and building a strategy requires an understanding of how consumers are engaging with payments on a day-to-day basis.

ATM Marketplace: August Top 5

ATM Marketplace: August Top 5

August. The dog days of summer, when you can fry an egg on top of an exterior, free-standing ATM if the sun hits it just right. We think of August as a slow month, but not this year. ATM manufacturers made some big headlines — those stories topped the daily news rundown at ATM Marketplace, and came in No. 1 among the month's most-read articles.

'But this is how we've always done it!': 5 ways your FI can break down barriers to a digital mindset

'But this is how we've always done it!': 5 ways your FI can break down barriers to a digital mindset

You can no longer look at digital as a distinct channel serving a specific segment of your customer base. Every consumer is a digital consumer, and to be in banking means you have to be in digital banking. Digital is no longer an expense; it's a necessary investment that can deliver real returns for the financial institution.

6 sound bites from CONNECT: The Mobile CX Summit

6 sound bites from CONNECT: The Mobile CX Summit

One of the overarching themes in this year's event held in Chicago was the importance of design, whether in a mobile app, a loyalty program, or delivery options.

5 key characteristics of a digital banking mindset

5 key characteristics of a digital banking mindset

Every consumer is a digital consumer, and to be in banking means you have to be in digital banking. Frankly, digital is no longer an expense; it's a necessary investment that can deliver real returns for the financial institution.

Keeping up with ATM security technology: Let the task determine the tool

Keeping up with ATM security technology: Let the task determine the tool

Today's security technologies might be automatic, but success with them isn't, necessarily.

Podcast: A conversation with Citi about loyalty programs and the mobile experience

Podcast: A conversation with Citi about loyalty programs and the mobile experience

Mary Hines, Citi managing director of customer engagement and innovation talks with host Will Hernandez about the challenges and rewards of implementing a mobile loyalty program. Hernandez also chats with Kiosk Marketplace Editor Elliot Maras about the relationship between mobile and kiosks.

Financial services need to test payments systems, not people's patience

Financial services need to test payments systems, not people's patience

Financial systems outages stop customers from accessing and spending money as they normally would. The growing incidence of outages — particularly in the U.K. and Europe — suggests that the payments industry is, at best, fragile and that things need to change. People are getting fed up.

Cash, cards and customer choice: What's a merchant to do?

Cash, cards and customer choice: What's a merchant to do?

As noncash payments take the lead some merchants are deciding that they no longer want to accept cash. But while there are costs to managing cash (and digital payments, too, obviously), there can also be a cost to a brand for refusing to accept it.

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What trends will affect the ATM industry over the next one, five or ten years? Find out in this Research Center dedicated to ATM trends and statistics.

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