2017 ATM Future Trends

Now in its fifth edition, this bi-annual report looks at the competitive, economic and technologic forces shaping the ATM industry.

Type: Special Report

Sponsor: Auriga




ATM Monitoring Technology for Omnichannel Banking Systems

This report examines how FIs use their existing ATM monitoring and management platform, as well as how they might integrate ATM monitoring technology into an omnichannel environment.

Type: Guide

Sponsor: Auriga




Omnichannel Marketing for Financial Institutions: An Industry Guide

ATM Marketplace surveyed financial institutions, (FIs) worldwide and conducted detailed interviews with leading European and North American FIs and consultants to to better understand FIs' preferences in omnichannel marketing systems.

Type: Guide

Sponsor: Auriga


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FEATURES


Why NAC should stop quibbling about ATM skimming stats

Arguments over whose ATMs are more likely to be skimmed are slipping into irrelevance as the industry faces its final EMV deadline four months from now and consumers learn more about what that means.

Why consumers still love cash

With so many "more convenient" options available, why do people continue to rely on hard currency?

Universal cash deposit and recycling: kick-starting the next 50 years of success for ATMs

The move towards the extinction of bank branches will have many negative effects. Prominent among them is a reduction in convenient access to cash deposit and withdrawal facilities for both the public and businesses.

The new branch: Everyone's 'cup of tea'?

Could unusual innovations such as the 'branch cafe' provide the answer to that perplexing question of how banks should evolve in order to attract and serve customers in our changing culture?

FICO nixes NAC number-fixing claims on retail ATM compromise

On March 29, FICO released stats showing that nonbank ATMs accounted for the majority of card compromises in 2016. NAC fired back with a memo accusing FICO of — among other things — skewing the numbers to favor banks. Here's what FICO says about those claims.

The whys and hows of banks and the blockchain

The blockchain technology at the heart of the cryptocurrency bitcoin has opened up a number of possibilities for the banking industry. Here's what's in it for financial institutions.

ATM Marketplace: March top 5

Survey findings published in our 'ATM Future Trends 2017' report must be right on target. It identifies mobile ATM access as the industry's No. 1 trend; a March story on that subject was second only to the feature announcing the rollout of the free report itself.

For mobile payments adoption, it's the same old story

Mobile transactions have a long way to go before they overtake cash use in the US. A recent field test by the payments strategies group of the Boston Fed revealed the shortcomings of today's mobile payments market.

Unlocking the potential of self-service with smart ATMs

There needs to be a major change of mindset within many banks about the greater role that ATMs can play in improving customer experience and services. The current position tends to be too rigidly fixed on offering a limited set of services and reducing operating cost.

What does the future hold for ATMs? An ATMIA conference perspective

The ATMIA US conference was an opportunity to see both traditional and futuristic ATMs, to hear about NextGen ATM networks, and to learn about the plans of many FIs.

Is your ATM security what it should be?

ATM attacks not only pose a clear financial risk, but also present a serious threat to your brand and reputation. Are you doing everything you can to protect your organization and its customers?

Briser les silos : objectif omnicanal

Bien que la plupart des institutions financières opèrent sur plusieurs canaux de distribution et offrent une large gamme de services, peu ont à ce jour adopté et déployé une vraie stratégie omnicanal. En voici un aperçu avec quelques résultats clés.

Introducing: ATM Future Trends 2017

This biannual report offers an in-depth look into the future of the ATM industry and the expectations of the end-customers it serves. It's what you need to know today to plan for tomorrow, and it's free!

ATM Marketplace: February top 5

Top reads for the month included Q1 and full-year earnings reports by major industry players, coverage of rising trends in cardless ATM transactions and a fraud commentary excerpted from the 2017 ATM Future Trends report.

4 reasons why modernization matters in retail banking

In the retail banking industry today, standing still might be one of the biggest risks an FI can take. This is particularly true in areas like the ATM channel, which is so established and familiar that some FIs might not even consider how much potential it has for innovation.

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What trends will affect the ATM industry over the next one, five or ten years? Find out in this Research Center dedicated to ATM trends and statistics.

NEWS