2017 ATM Future Trends

Now in its fifth edition, this bi-annual report looks at the competitive, economic and technologic forces shaping the ATM industry.

Type: Special Report

Sponsor: Auriga




ATM Monitoring Technology for Omnichannel Banking Systems

This report examines how FIs use their existing ATM monitoring and management platform, as well as how they might integrate ATM monitoring technology into an omnichannel environment.

Type: Guide

Sponsor: Auriga




Omnichannel Marketing for Financial Institutions: An Industry Guide

ATM Marketplace surveyed financial institutions, (FIs) worldwide and conducted detailed interviews with leading European and North American FIs and consultants to to better understand FIs' preferences in omnichannel marketing systems.

Type: Guide

Sponsor: Auriga


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FEATURES


Who wants a cashless society?

Over the last few years, the rise of new and innovative digital payments has meant that the concept of a cashless society is a more realistic prospect than ever before. But questions remain about whether this type of environment will be accepted by consumers.

Are we there yet? Understanding the complexities of blockchain production

At this week's Blockchain and Digital Currency Conference in New York, blockchain project veterans explained why getting up and running with blockchain technology is a moon shot, not a road trip.

ATMs in a cashless world? To define is to limit

The ATM is a workhorse that has survived brute force theft, skimming, malware, industry consolidation, changing regulations and more. And while it might disappear eventually, 99 billion withdrawals annually is a difficult habit to kick.

ATM Marketplace: May Top 5

May breezed through and brought with it a scattering of ATM-related themes — from a bruising earnings report by Cardtronics to a brouhaha over ATM skimming statistics. Here's the recap of our most popular stories in the 'merry, merry month of May.'

Is the UK losing cash access?

Taxes on ATMs and disputes among ATM providers are creating uncertainty about free access to cash by British citizens — especially those in small communities that have already seen bank branches pack up and leave.

NAC serves up a new ATM survey and spins an old fallacy

The National ATM Council has repeatedly said that big banks control FICO and use it as a propaganda tool to make retail operators look bad. Yet, the hard data they use to back up their claim actually proves them wrong.

Providing cash, replacing the branch: The glorious future of the humble 'hole-in-the-wall'

John Shepherd-Barron was just looking for a way to get cash from his local bank branch at times when the premises were otherwise closed for business. The "hole-in-the-wall" was his answer. And what a brilliant answer it turned out to be.

The ATM at 50: Still evolving ... or slipping toward extinction?

Proponents of the cashless economy see ATMs as dinosaurs. However, the ATM retains one great advantage in that it is a channel fully under the bank's control — from the make and model of the device to its location and the security of the transactions it performs.

Why NAC should stop quibbling about ATM skimming stats

Arguments over whose ATMs are more likely to be skimmed are slipping into irrelevance as the industry faces its final EMV deadline four months from now and consumers learn more about what that means.

Why consumers still love cash

With so many "more convenient" options available, why do people continue to rely on hard currency?

Universal cash deposit and recycling: kick-starting the next 50 years of success for ATMs

The move towards the extinction of bank branches will have many negative effects. Prominent among them is a reduction in convenient access to cash deposit and withdrawal facilities for both the public and businesses.

The new branch: Everyone's 'cup of tea'?

Could unusual innovations such as the 'branch cafe' provide the answer to that perplexing question of how banks should evolve in order to attract and serve customers in our changing culture?

FICO nixes NAC number-fixing claims on retail ATM compromise

On March 29, FICO released stats showing that nonbank ATMs accounted for the majority of card compromises in 2016. NAC fired back with a memo accusing FICO of — among other things — skewing the numbers to favor banks. Here's what FICO says about those claims.

The whys and hows of banks and the blockchain

The blockchain technology at the heart of the cryptocurrency bitcoin has opened up a number of possibilities for the banking industry. Here's what's in it for financial institutions.

ATM Marketplace: March top 5

Survey findings published in our 'ATM Future Trends 2017' report must be right on target. It identifies mobile ATM access as the industry's No. 1 trend; a March story on that subject was second only to the feature announcing the rollout of the free report itself.

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What trends will affect the ATM industry over the next one, five or ten years? Find out in this Research Center dedicated to ATM trends and statistics.

NEWS