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Features

Keeping up with consumers: Is it really worth the hassle?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Panelists at this week's Consumer Electronics Show in Las Vegas drew an SRO crowd for "Never talk to a human again," a discussion of heightened consumer…

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Securing ATMs against Meltdown and Spectre

Meltdown and Spectre should be taken seriously by ATM operators. However, by concentrating on what's important and actively applying the best security…

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AML, KYC and the smartphone

New mobile technologies make it possible for payments companies to leverage consumers' smartphones as an identity device, enabling compliance with AML and KYC…

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Security: The key to consumer acceptance of cardless ATMs

Cardless ATM transactions can offer unparalleled convenience for consumers, not to mention cost-savings and enhanced efficiency for FIs. But for the technology…

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To DIY or not to DIY: Does an FI need its own payment app?

What's the best way for a financial institution to implement a mobile payments system? For many banks, the first and most crucial decision is whether to build…

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The ATM is dead ... long live the ATM!

Tabloid newspapers across the world have speculated over the future of the ATM, debating everything from integration with AI and robotics down to whether there…

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Banking in depth: Embracing disruption, transformation and high-touch customer experience

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

During the Bank Customer Experience Summit in Chicago this fall, Charles Liu, chief of branch transformation, ATM innovation and market planning at Bank of…

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How blockchain could choke off ATM money-laundering

AML-KYC regs are a helpful tool for fighting crime, but a headache for ATM operators. Could there be a simple, cost-effective, surefire solution to the problem…

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How can trending technologies enhance the user experience?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Technology is ever-evolving, but contrary to what you might expect, it can become more human, not less so, in the process. Learn what this means in financial…

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ATM Marketplace: November Top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

November kicks off the holiday season in the U.S., but judging by the underwhelming Q3 earnings reported early in the month by ATM industry mega-brands — and…

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How to grow a financial institution in an era of uncertainty

Customer expectations for omnichannel engagement and the move toward open banking can be viewed as challenges, but they can also be seen as opportunities for…

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For the small ATM operator, big opportunities

The landscape for the small ATM operator is changing rapidly,  but cash is not going away as a payment vehicle. Successful small ISOs will be nimble and…

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Do bitcoin and blockchain have a future in financial services?

Distributed ledger technology undoubtedly has characteristics that could improve payment processing efficiency and security ... if financial service providers…

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Cardless ATM transactions and the 'full monty' mobile wallet experience

Are we finally at a point where we can leave the leather bifold in the dresser and go the "full monty" with mobile wallets? One commentator gave it a try ...

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Managing ATM networks in the age of disruption: Head, not hype

Issues such as falling cash demand and branch closures could present a challenge to ATM deployers. They'll need to use their heads to sort out the real-world…

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In for the long haul: 13 things an FI needs in a fintech partner

Much has been written about the need for partnerships between banks and fintechs, but success can occur only if the partners work together with a shared…

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Cardtronics sets out on troubled waters as CEO signs off

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

As market shifts challenge the brand's earnings model, Steve Rathgaber made the last earnings presentation of his 8-year tenure at the helm of Cardtronics, and…

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Three quarters, no change in ATM outlook for Diebold Nixdorf

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In Q3, ATM sales continued a downward trend that CEO Andy Mattes said would most likely continue until midyear 2018. In the meantime, the company is focusing…

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On the road again: Mapping the migration of your ATM fleet to Windows 10

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Just four years after the ATM industry's migration to Windows 7, the next OS upgrade — to Windows 10 — looms two short years away. Join our free Nov. 9 webinar…

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ATM Marketplace: October Top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

October's gone and, with it, the clamor and rush of fall conferences and trade shows. Now's the time to catch up on ATM Marketplace features you missed in all…

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