Could bitcoin and blockchain blow up banking as we know it?

Major banks have already begun to invest in promising blockchain projects, and distributed ledger technology now seems poised to disrupt retail banking in an…

A pathway to fee-free profitability for ISOs and IADs

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Want to increase traffic at your ATMs and realize greater profitability from every card transaction? A March 8 webinar hosted by ATM marketplace and sponsored…

Diebold looks for traction amid integration effort, anemic ATM sales

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Diebold recently held its first earnings call since the departure of Andy Mattes. Aside from his absence, the Q4 presentation was about the same as the…

NCR turns the page on a challenging year

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a late afternoon earnings call on Feb. 8, NCR Corp. delivered the final word on disappointing earnings results for 2017, and described some of the…

Town Hall touches on ATM industry pain points, future plans

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The "town hall" meeting has become a highlight of the annual ATMIA US Conference, encapsulating industry-wide happenings in a tidy 60-minute package. As usual…

Cash trap: How an ingenious ATM solution led cops right to robbers

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a workshop at last week's ATMIA conference, attendees learned how Cash Connect and 3Si were able to stop chasing the same ring of thieves out of one major…

The costly crisis of ATM physical attacks: Understanding the problem

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

At a morning workshop during the ATMIA conference, the audience heard unsettling statistics and anecdotes about the rising number of ATM physical attacks in…

Expanding electronics raise the stakes for protecting kiosks from extreme cold

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Advances in heaters, fans, thermostats, regulators and lighting have enabled kiosks to function efficiently in almost any environment, but customers must…

After years of warnings, ATM jackpotting strikes the US

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Now that EMV has taken much of the profit out of ATM skimming, criminals are taking up more sophisticated methods of thievery. So it was that the Secret…

ATMIA 2018 conference offers a view to the decade ahead in ATM innovation

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

After a year spent celebrating the 50th anniversary of the ATM, this year's ATMIA US conference theme, "Innovate and Succeed: The Next Decade for ATMs," serves…

Video: Should payments providers adopt a single mobile platform?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Some fintech pundits believe that mobile payments players must adopt a single, universal platform as a solid push-start toward global ubiquity. On the other…

ATM Marketplace: The 2017 Top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Court battles, crime and cardless transactions were all big stories last year in the ATM industry, and no doubt will continue to make headlines this year. But…

'No signs of slowing': The seemingly unstoppable growth of cash

As the self-service banking sector enters a new year, it's worth noting that, despite the emergence of new payment methods and their increasing use worldwide…

Keeping up with consumers: Is it really worth the hassle?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Panelists at this week's Consumer Electronics Show in Las Vegas drew an SRO crowd for "Never talk to a human again," a discussion of heightened consumer…

Securing ATMs against Meltdown and Spectre

Meltdown and Spectre should be taken seriously by ATM operators. However, by concentrating on what's important and actively applying the best security…

AML, KYC and the smartphone

New mobile technologies make it possible for payments companies to leverage consumers' smartphones as an identity device, enabling compliance with AML and KYC…

Security: The key to consumer acceptance of cardless ATMs

Cardless ATM transactions can offer unparalleled convenience for consumers, not to mention cost-savings and enhanced efficiency for FIs. But for the technology…

To DIY or not to DIY: Does an FI need its own payment app?

What's the best way for a financial institution to implement a mobile payments system? For many banks, the first and most crucial decision is whether to build…

The ATM is dead ... long live the ATM!

Tabloid newspapers across the world have speculated over the future of the ATM, debating everything from integration with AI and robotics down to whether there…

Banking in depth: Embracing disruption, transformation and high-touch customer experience

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

During the Bank Customer Experience Summit in Chicago this fall, Charles Liu, chief of branch transformation, ATM innovation and market planning at Bank of…