Features
The costly crisis of ATM physical attacks: Understanding the problem
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
At a morning workshop during the ATMIA conference, the audience heard unsettling statistics and anecdotes about the rising number of ATM physical attacks in…
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Expanding electronics raise the stakes for protecting kiosks from extreme cold
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Advances in heaters, fans, thermostats, regulators and lighting have enabled kiosks to function efficiently in almost any environment, but customers must…
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After years of warnings, ATM jackpotting strikes the US
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Now that EMV has taken much of the profit out of ATM skimming, criminals are taking up more sophisticated methods of thievery. So it was that the Secret…
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ATMIA 2018 conference offers a view to the decade ahead in ATM innovation
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
After a year spent celebrating the 50th anniversary of the ATM, this year's ATMIA US conference theme, "Innovate and Succeed: The Next Decade for ATMs," serves…
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Video: Should payments providers adopt a single mobile platform?
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Some fintech pundits believe that mobile payments players must adopt a single, universal platform as a solid push-start toward global ubiquity. On the other…
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ATM Marketplace: The 2017 Top 5
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Court battles, crime and cardless transactions were all big stories last year in the ATM industry, and no doubt will continue to make headlines this year. But…
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'No signs of slowing': The seemingly unstoppable growth of cash
As the self-service banking sector enters a new year, it's worth noting that, despite the emergence of new payment methods and their increasing use worldwide…
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Keeping up with consumers: Is it really worth the hassle?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Panelists at this week's Consumer Electronics Show in Las Vegas drew an SRO crowd for "Never talk to a human again," a discussion of heightened consumer…
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Securing ATMs against Meltdown and Spectre
Meltdown and Spectre should be taken seriously by ATM operators. However, by concentrating on what's important and actively applying the best security…
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AML, KYC and the smartphone
New mobile technologies make it possible for payments companies to leverage consumers' smartphones as an identity device, enabling compliance with AML and KYC…
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Security: The key to consumer acceptance of cardless ATMs
Cardless ATM transactions can offer unparalleled convenience for consumers, not to mention cost-savings and enhanced efficiency for FIs. But for the technology…
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To DIY or not to DIY: Does an FI need its own payment app?
What's the best way for a financial institution to implement a mobile payments system? For many banks, the first and most crucial decision is whether to build…
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The ATM is dead ... long live the ATM!
Tabloid newspapers across the world have speculated over the future of the ATM, debating everything from integration with AI and robotics down to whether there…
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Banking in depth: Embracing disruption, transformation and high-touch customer experience
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
During the Bank Customer Experience Summit in Chicago this fall, Charles Liu, chief of branch transformation, ATM innovation and market planning at Bank of…
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How blockchain could choke off ATM money-laundering
AML-KYC regs are a helpful tool for fighting crime, but a headache for ATM operators. Could there be a simple, cost-effective, surefire solution to the problem…
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How can trending technologies enhance the user experience?
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Technology is ever-evolving, but contrary to what you might expect, it can become more human, not less so, in the process. Learn what this means in financial…
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ATM Marketplace: November Top 5
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
November kicks off the holiday season in the U.S., but judging by the underwhelming Q3 earnings reported early in the month by ATM industry mega-brands — and…
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How to grow a financial institution in an era of uncertainty
Customer expectations for omnichannel engagement and the move toward open banking can be viewed as challenges, but they can also be seen as opportunities for…
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For the small ATM operator, big opportunities
The landscape for the small ATM operator is changing rapidly, but cash is not going away as a payment vehicle. Successful small ISOs will be nimble and…
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Do bitcoin and blockchain have a future in financial services?
Distributed ledger technology undoubtedly has characteristics that could improve payment processing efficiency and security ... if financial service providers…
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