Features
How AI can save your FI on ATM cash management
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
A free webinar on May 29 will explain how advances in AI can help financial institutions more precisely manage the cash in their ATMs in order to reduce risk…
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You'll need more than luck: A winning defense against ATM jackpotting
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
In today's criminal underworld, jackpotting is serious business. And, increasingly, the business of ATM security providers is to help FIs and IADs understand…
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With new execs at the top, 'NCR's future is bright'
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Yogi Berra might have called NCR Q1 results "deja vu all over again," as ATM sales continued to decline. But with a new CEO and chairman of the executive…
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ATM Marketplace April Top 5
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
With a storm front of OS upgrades, security threats and industry disruptors on the horizon, ATM operators might feel like somebody's trying to rain on their…
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Mobile banking is vital to consumers, Citi says
by Will Hernandez — Editor, NetWorld Media Group
Some clues as to why: 91 percent of participants in a Citi study have experienced positive outcomes from mobile banking, including greater awareness of their…
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Call for entries: The 2018 Bank Customer Experience Awards invite the best of the best to shine
by Will Hernandez — Editor, NetWorld Media Group
Through Friday, June 15, Networld Media Group is accepting entries for the 2018 Bank Customer Experience Awards from innovative financial institutions and…
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Are your ATMs jackpotting bait?
How big a threat is jackpotting for your ATM fleet, and how can you mitigate that threat? In a free one-hour webinar on Thursday, security experts answer both…
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How Intel is redefining the customer experience through technology
by Christopher Hall — director, ICX Association
Christie Rice, director of the worldwide global digital signage and interactive kiosk segment for the Internet of Things Group at Intel, talks about her…
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'We're not in Kansas anymore': Summit focuses on elevating CX in a digital banking world
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
With a lot of courage, heart and brains, Suresh Ramamurthi and his wife Suchitra Padmanabhan turned a failing bank into a fintech phenom in tiny Weir, Kansas.
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How 125 ATM industry players plan to make Windows 10 your last Microsoft upgrade
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Key players in the ATM industry have set aside their competitive differences to collaborate on a future-proof, app-based standard that will end the constant…
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ATM Marketplace: March Top 5
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
This year, March roared in not so much like a lion as it did like a bear, on the heels of weak earnings reports in February from NCR, Diebold and Cardtronics.
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Spring-clean your ATMS!
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Spring is here, and there's no better time to spruce up your ATM fleet and make sure that every machine is in peak operating condition before summer's heat…
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'Prime' isn't just a rate anymore: Banks, tech and the 'Amazon Effect'
That clever little arrow in Amazon's logo pointing from "a" to "z" is no coincidence, and it explains why the company would set its sights on banking. The fact…
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EMV adoption in self-service retail: What's taking so long?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
EMV compliance is a process that self-service equipment operators need to follow any time a new combination of payment device, software and gateway/processor…
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Could bitcoin and blockchain blow up banking as we know it?
Major banks have already begun to invest in promising blockchain projects, and distributed ledger technology now seems poised to disrupt retail banking in an…
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A pathway to fee-free profitability for ISOs and IADs
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Want to increase traffic at your ATMs and realize greater profitability from every card transaction? A March 8 webinar hosted by ATM marketplace and sponsored…
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Diebold looks for traction amid integration effort, anemic ATM sales
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Diebold recently held its first earnings call since the departure of Andy Mattes. Aside from his absence, the Q4 presentation was about the same as the…
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NCR turns the page on a challenging year
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
In a late afternoon earnings call on Feb. 8, NCR Corp. delivered the final word on disappointing earnings results for 2017, and described some of the…
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Town Hall touches on ATM industry pain points, future plans
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
The "town hall" meeting has become a highlight of the annual ATMIA US Conference, encapsulating industry-wide happenings in a tidy 60-minute package. As usual…
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Cash trap: How an ingenious ATM solution led cops right to robbers
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
In a workshop at last week's ATMIA conference, attendees learned how Cash Connect and 3Si were able to stop chasing the same ring of thieves out of one major…
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