Features
Understanding the role of cash and bank branches in keeping small businesses thriving
Access to cash and bank branches is vital in enabling small businesses to thrive, the main three reasons being consumer demand, costs associated with card…
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Global Payments to acquire TSYS in $21.5B merger
by David Jones — Editor, Networld Media Group
Global Payments is buying TSYS in a merger valued at $21.5 billion, marking the latest in a series of international mergers and acquisitions of payments and…
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3 reasons to attend the ICX Summit
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Keeping up with constant changes in technology can be a major challenge, especially when many solutions also carry a high price tag. ICX Summit can help give…
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Why credit card acceptance actually spurs cash use at vending machines
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Research confirms that cashless readers do not undermine cash sales in a vending machine. In fact, the technology serves to increase both cashless and…
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A taller ladder: Secrets to thwarting ATM attacks
As the ATM industry focuses on mitigating risks against black box and malware-based cyberattacks, criminals have reverted back to more low-tech attack methods…
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San Francisco puts the kibosh on cashless retail, restaurants
by David Jones — Editor, Networld Media Group
San Francisco has become the latest city to say no to cashless retail and foodservice as advocates for vulnerable populations demand equal access to shopping…
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A big boost from ATM sales gets NCR 'off to a good start' in Q1
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
With a year-over-year increase of 21% to report in ATM revenues, NCR President and CEO Mike Hayford was in a positive frame of mind on Tuesday afternoon during…
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How modern access management can unlock major ATM savings
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
"Just not good enough," is how ATM deployers and service providers described current ATM lock systems in a study conducted last year by TMD Security. In a…
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Diebold Nixdorf puts the squeeze on costs in Q1
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
As Gerrard Schmid embarks on his second year at the helm of Diebold Nixdorf, it seems fair to say that his most notable achievement to date is having squeezed…
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Dollars down the drain: How your ATM lock system could be costing you
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
A recent global survey of ATM deployers and service providers revealed that old-fashioned lock systems — and the manual processes associated with them — can be…
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Bank Customer Experience Awards competition now open
The annual awards honor financial institutions and fintech providers whose unique strategies and technologies are heightening the consumer experience.
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Amazon Go: A case study in cashless retail pushback
by David Jones — Editor, Networld Media Group
The decision by Amazon to change course with its cashless Amazon Go stores offers a cautionary tale for retailers about the likely fallout when they try to…
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'It's time to rethink how we manage the cost of cash'
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
According to research firm McKinsey, the cost of cash — which represents 5–10% of a bank's overall operating cost — is rising, even as the use of cash is…
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AI and video banking join forces
With technology, one plus one is often greater than two. AI and video technologies complement one another perfectly, and combining them can deliver tremendous…
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Consumer shift or shiny object?: What Apple Card could mean for retail banking
by David Jones — Editor, Networld Media Group
The introduction yesterday of Apple Card has the fintech world talking. But so did Apple Pay when it was introduced four-and-a-half years ago, and it still…
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A successful handoff: MoneyPass makes the transition to Fiserv
Last fall, U.S. Bank sold its MoneyPass surcharge-free ATM network to Fiserv. Last month, ATM Marketplace caught up with Steve Gernes, longtime head of…
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You're probably doing ATM outsourcing without realizing it … but are you doing it right?
Many financial institutions prefer to run their own ATMs — some, because they've always done it that way; others, because they believe they are best able to…
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Cashless trend turning into a contentious debate in UK, US
by David Jones — Editor, Networld Media Group
The rise in cashless payments and the accompanying decline in bank branch numbers —and in some places, ATMs, as well — is building up to a crisis point in many…
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ATM Marketplace: February Top 5
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
In February, NCR, Diebold Nixdorf and Cardtronics announced Q4 and full-year earnings, each a mixed report of challenging circumstances and promising signs of…
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A look at what's new in cash management services: A conversation with U.S. Bank
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
At the recent ATM Industry Association US conference in Orlando, ATM Marketplace caught up with Laura L. Jones, a senior vice president at U.S. Bank and, since…
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