Features
ATMIA's Ron Delnevo discusses importance of payment choice, independent ATMs
by Amy Castor — Editor, Networld Media Group
Ron Delnevo, executive director of Europe at the ATMIA, believes in payment choice. He also thinks independent ATM operators play an important role in keeping…
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ATM Marketplace: October Top 5
by Amy Castor — Editor, Networld Media Group
Time to catch up on some reading? Popular stories last month included two on security — always a hot topic — and two from the ATM Industry Association…
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Chime, Varo, Grasshopper executives say digital banks see continued growth
Digital bank executives from Chime, Varo and Grasshopper told attendees at this year's annual Money 20/20 conference that they see continued growth in the…
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Diebold Nixdorf misses earnings, meets revenue expectations
by Amy Castor — Editor, Networld Media Group
Diebold Nixdorf's retail business slowed in Q3 while its banking business performed. Overall, the firm's banking customers have been receptive to its new DN…
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Q&A: Wind River's Rick Anderson on hypervisor, open source, extending life of ATMs
In this first in a series on the next-gen ATM, we spoke to Rick Anderson, delivery director at Wind River Systems, to learn more about his company's…
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Spain's CaixaBank reports success with facial recognition at ATMs
by Amy Castor — Editor, Networld Media Group
It's been six month since CaixiaBank rolled out facial recognition at a handful of ATMs in Barcelona. Alejandro De Oleza, the bank's digital director, spoke on…
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Link head of strategy: 'Contactless cards driving move away from cash in UK'
by Amy Castor — Editor, Networld Media Group
Graham Mott, head of strategy at Link, which oversees the U.K.'s network of ATMs, believes that contactless cards are behind the globe's shrinking reliance on…
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ATMIA CEO Q&A: 'Cash and digital payments need to coexist'
by Amy Castor — Editor, Networld Media Group
ATM Marketplace caught up with ATM Industry Association CEO Mike Lee at a conference in Rome for a long chat about the war on cash and the future of ATMs. We…
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UK at tipping point, says Access to Cash Review chair
by Amy Castor — Editor, Networld Media Group
As digital payments grow in popularity in the U.K., the systems that support cash are starting to erode. Natalie Ceeney, chair of Access to Cash Review, warns…
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Striking a balance between customer experience and security
by Amy Castor — Editor, Networld Media Group
As banks strive to offer customers good online experiences, they often partner with a variety of fintechs. But how do they ensure that their apps are secure?
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How to go beyond the mobile app during the transition to digital banking
by David Jones — Editor, Networld Media Group
A successful transition to mobile banking requires a seamless, intuitive UX built into a mobile app. But the evolution from bricks-and-mortar to digital…
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Bank execs: Why listening is key to creating personalized experiences
by Amy Castor — Editor, Networld Media Group
Banks are under pressure these days to go digital and create personalized experiences for customers, but many are still trying to figure out what sort of…
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ATM Marketplace: September Top 5
by Amy Castor — Editor, Networld Media Group
September was a busy month. Three DN Intersect stories made our list of the Top 5 features of the month, along with two other stories addressing the future of…
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Do Starbucks and Uber offer the right experience for banks?
by David Jones — Editor, Networld Media Group
The changing nature of consumer behavior in recent years is raising major questions regarding privacy, loyalty and perceived value in banking, according to a…
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Outsourcing: How do you not throw out the baby with the bathwater?
by Amy Castor — Editor, Networld Media Group
Outsourcing allows banks to free their staff to engage in more complex tasks, stay compliant and compete with larger banks, but it also comes with trade offs.
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CIBC, First Citrus, Bridgeable discuss digital transformation
by Amy Castor — Editor, Networld Media Group
Legacy banks are struggling to transform their brick-and-mortar ecosystems to fit into an increasingly digital world. How do they do it? And more importantly…
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JPMorgan Chase exec sees digital banking, branch experience working as one
by David Jones — Editor, Networld Media Group
Marbue Brown, head of customer experience for consumer banking and wealth management at JPMorgan Chase, said that millions of people want a combination of the…
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HSBC exec: Banks are in an arms race when it comes to innovation
by Amy Castor — Editor, Networld Media Group
Banks have been in the transactional business for far too long, says Jeremy Balkin, head of Innovation at HSBC Bank USA. "We are in the financial services…
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Diebold top exec boasts ATMs are market's 'most secure'
by Amy Castor — Editor, Networld Media Group
At Diebold Nixdorf's recent DN Intersect event in Los Vegas, ATM Marketplace sat down with the company's director of systems security to talk about how the new…
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6 ATM insights revealed at DN Intersect
by Amy Castor — Editor, Networld Media Group
Diebold Nixdorf wrapped up its three-day DN Intersect conference this week in Las Vegas, where partners and vendors came from around the country to learn more…
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