Climbing out of a hole: Cardtronics Q4 and full-year earnings

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Cardtronics completed the roll-off of its largest US retail ATM account last year and, with the 7-Eleven setback now history, the company is investing in a…

Protecting your ATMs, Part II: Understand your adversary

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Most criminals are in it for the money, not the challenge, so they'll always pursue the easiest route to a payoff. The best-protected ATMs are those that make…

Protecting your ATMs, Part I: 'You don't have to run faster than the bear'

"You just have to run faster than the other guy running from the bear,” as the saying goes. It’s possibly not the most sympathetic way to look at ATM security…

Diebold Nixdorf delivers a 'solid' Q4

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Diebold Nixdorf achieved the first really promising earnings results since its business combination two years ago. But while CEO Gerrard Schmid described Q…

ATM remote management: Revolutionizing self-service banking

by Jay Goodwin — VP Sales and Marketing, ESQ Business Services

Whether you are seeking to increase operational efficiencies, reduce risk, or grow revenue through higher ATM availability to your customer, next generation…

NCR seeks a return to profitability in 2019

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With a tumultuous 2018 behind them, the new executive team at NCR Corp. believes that the stage is set to finally make headway this year toward the…

ATM and IoT security: Be proactive to be protected

Consumers have no doubt adopted payment apps and digital banking to manage their finances, but ATMs remain a common platform for transactions. They also remain…

ATMIA US 2019: 8 essential sessions

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

There are two good reasons to escape this month to Orlando, Florida. The first is that it’s about the furthest place on the continent from the polar vortex.

Fintechs, digital banks reach out to workers impacted by government shutdown

by David Jones — Editor, Networld Media Group

Fintech companies, mobile banks and others are granting waivers, extended payments and other services to help workers impacted by the government shutdown.

Facebook under Congressional scrutiny over data sharing practices

by David Jones — Editor, Networld Media Group

Facebook is facing increased calls from privacy advocates, public officials and others for government regulation and investigation following allegations of…

Card issuers make progress toward seamless mobile transaction protocols

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As mobile payments expand, credit card issuers find themselves challenged to develop technical protocols that ensure a seamless experience for consumers. A…

More payoff, less pain: How established banks and emerging tech companies can partner and win

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Nearly everyone agrees that technology is changing banking. It's also safe to say that many banks are partnering with technology companies to improve…

How HSBC Bank used a smartwatch to boost in-branch customer interaction

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As part of its digital banking transformation initiative, HSBC partnered with Samsung to explore the use of smartwatches in bank branches.

Banks and fintechs: Enemies, frenemies or friends?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In some instances, fintechs have challenged established financial institutions and disrupted longstanding service delivery systems. More recently, though…

Discover sees partnerships driving digital financial networks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Roger Hochschild, the recently installed president and CEO at Discover, says that his vision for the company is to be a leading direct bank and payments…

How do you influence the connected consumer?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Enterprises looking to influence consumer behavior first need to know which channels their customers are using and then need to find ways to interact with them…

Banco Popular de Puerto Rico strives to make banking easier for customers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Like many banks, Banco Popular has discovered the need for an agile structure that allows the institution to serve customers who are comfortable with…

Diebold Nixdorf Q3 earnings report: Signs of growth

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

One of the best indicators of progress in Q3 was the company's first revenue increase since acquiring Wincor Nixdorf in 2016. Growth in the product and…

NCR Q3 earnings report: Welcome news for Wall Street

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With a new C-team at the helm, NCR Corp. is finding "significant cost reduction opportunities," according to the company's recently installed president and…

DBS Bank nets 1.8M mobile customers in 2 years

by Albert Kho of DBS Bank, left, responds to a question from moderator Martin Kloss., Elliot Maras — Editor, Kiosk Marketplace & Vending Times

By helping customers to migrate from the teller window to self-service channels, DBS Bank was able to achieve a 19 percent reduction in over-the-counter cash…