Features
Cardless ATM transactions and the 'full monty' mobile wallet experience
Are we finally at a point where we can leave the leather bifold in the dresser and go the "full monty" with mobile wallets? One commentator gave it a try ...
read now
Managing ATM networks in the age of disruption: Head, not hype
Issues such as falling cash demand and branch closures could present a challenge to ATM deployers. They'll need to use their heads to sort out the real-world…
read now
In for the long haul: 13 things an FI needs in a fintech partner
Much has been written about the need for partnerships between banks and fintechs, but success can occur only if the partners work together with a shared…
read now
Cardtronics sets out on troubled waters as CEO signs off
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
As market shifts challenge the brand's earnings model, Steve Rathgaber made the last earnings presentation of his 8-year tenure at the helm of Cardtronics, and…
read now
Three quarters, no change in ATM outlook for Diebold Nixdorf
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
In Q3, ATM sales continued a downward trend that CEO Andy Mattes said would most likely continue until midyear 2018. In the meantime, the company is focusing…
read now
On the road again: Mapping the migration of your ATM fleet to Windows 10
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Just four years after the ATM industry's migration to Windows 7, the next OS upgrade — to Windows 10 — looms two short years away. Join our free Nov. 9 webinar…
read now
ATM Marketplace: October Top 5
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
October's gone and, with it, the clamor and rush of fall conferences and trade shows. Now's the time to catch up on ATM Marketplace features you missed in all…
read now
No rabbit in the hat: Q3 ATM orders fail to materialize for NCR
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
After a quarter that management described as "sobering," the ATM giant was forced to lower revenue expectations for the year and hope for better results in…
read now
Signal or noise?: Deciphering the value of cryptocurrencies
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Understanding the potential of blockchain and decentralized applications begins with asking the right questions about what they're for and what gives them…
read now
Stealth and destruction: How to stop 2 extreme ATM threats
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
One is silent and unseen, the other is pure shock and awe. Deep insert skimming and explosive attacks are both potentially devastating to an ATM operator's…
read now
Weighing the pros and cons of bank app-based mobile payments
by Will Hernandez — Editor, NetWorld Media Group
There are plenty of upsides and downsides facing a financial institution with plans to forge its own way in mobile payments. Industry executives at last…
read now
Not just a problem 'over there': The migrating threats of ATM explosive and deep insert skimming attacks
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Deep insert skimming, which first took hold in Europe, is now spreading like wildfire in the US. And explosive attacks, once viewed as 'not our problem,' have…
read now
Branch Transformation by design, part 2: The cautionary tale of Kodak
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
How does a company's greatest strength become its biggest liability? Bankers at last month's Bank Customer Experience Summit found out — and got pointers that…
read now
ATM Marketplace: September Top 5
Summer's over. Time to sharpen up the pencils and buckle down to the business of, well, business. You can start by reading up on ATM Marketplace features you…
read now
How much cash do I have on me?
by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC
The paradox is that the more we shift to digital forms of payments — from debit and credit cards to P2P payments — the more we feel at ease with cash. Cash…
read now
Branch transformation by design, part 1: 'Why?' 'How?' 'Who?'
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Three presentations at the BCX Summit offered distinctly different perspectives on branch transformation. Our three-part series will share insights from each…
read now
Why FIs need to offer their own mobile wallet
Most consumers want one payment app on their phone, and most would prefer it to be their bank's. But with Apple, Android and Samsung getting the jump on mobile…
read now
5 ways FIs can create 'remarkable experiences'
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
At the Bank Customer Experience Summit this week in Chicago, retail authority Doug Stephens highlighted shifts in demographics, technology and media that are…
read now
Best steps for balancing ATM availability and expense
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
It's not always easy to balance ATM cost efficiency with escalating customer expectations, but it can be done. And a free, one-hour webinar on Sept. 26 will…
read now
4 sensible strategies for crowdsourcing fraud management
By enlisting bankcard holders in the fight against fraud — effectively crowdsourcing fraud management — card issuers can achieve an added layer of security at…
read now
