How blockchain could choke off ATM money-laundering

AML-KYC regs are a helpful tool for fighting crime, but a headache for ATM operators. Could there be a simple, cost-effective, surefire solution to the problem…

How can trending technologies enhance the user experience?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Technology is ever-evolving, but contrary to what you might expect, it can become more human, not less so, in the process. Learn what this means in financial…

ATM Marketplace: November Top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

November kicks off the holiday season in the U.S., but judging by the underwhelming Q3 earnings reported early in the month by ATM industry mega-brands — and…

How to grow a financial institution in an era of uncertainty

Customer expectations for omnichannel engagement and the move toward open banking can be viewed as challenges, but they can also be seen as opportunities for…

For the small ATM operator, big opportunities

The landscape for the small ATM operator is changing rapidly,  but cash is not going away as a payment vehicle. Successful small ISOs will be nimble and…

Do bitcoin and blockchain have a future in financial services?

Distributed ledger technology undoubtedly has characteristics that could improve payment processing efficiency and security ... if financial service providers…

Cardless ATM transactions and the 'full monty' mobile wallet experience

Are we finally at a point where we can leave the leather bifold in the dresser and go the "full monty" with mobile wallets? One commentator gave it a try ...

Managing ATM networks in the age of disruption: Head, not hype

Issues such as falling cash demand and branch closures could present a challenge to ATM deployers. They'll need to use their heads to sort out the real-world…

In for the long haul: 13 things an FI needs in a fintech partner

Much has been written about the need for partnerships between banks and fintechs, but success can occur only if the partners work together with a shared…

Cardtronics sets out on troubled waters as CEO signs off

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

As market shifts challenge the brand's earnings model, Steve Rathgaber made the last earnings presentation of his 8-year tenure at the helm of Cardtronics, and…

Three quarters, no change in ATM outlook for Diebold Nixdorf

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In Q3, ATM sales continued a downward trend that CEO Andy Mattes said would most likely continue until midyear 2018. In the meantime, the company is focusing…

On the road again: Mapping the migration of your ATM fleet to Windows 10

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Just four years after the ATM industry's migration to Windows 7, the next OS upgrade — to Windows 10 — looms two short years away. Join our free Nov. 9 webinar…

ATM Marketplace: October Top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

October's gone and, with it, the clamor and rush of fall conferences and trade shows. Now's the time to catch up on ATM Marketplace features you missed in all…

No rabbit in the hat: Q3 ATM orders fail to materialize for NCR

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

After a quarter that management described as "sobering," the ATM giant was forced to lower revenue expectations for the year and hope for better results in…

Signal or noise?: Deciphering the value of cryptocurrencies

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Understanding the potential of blockchain and decentralized applications begins with asking the right questions about what they're for and what gives them…

Stealth and destruction: How to stop 2 extreme ATM threats

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

One is silent and unseen, the other is pure shock and awe. Deep insert skimming and explosive attacks are both potentially devastating to an ATM operator's…

Weighing the pros and cons of bank app-based mobile payments

by Will Hernandez — Editor, NetWorld Media Group

There are plenty of upsides and downsides facing a financial institution with plans to forge its own way in mobile payments. Industry executives at last…

Not just a problem 'over there': The migrating threats of ATM explosive and deep insert skimming attacks

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Deep insert skimming, which first took hold in Europe, is now spreading like wildfire in the US. And explosive attacks, once viewed as 'not our problem,' have…

Branch Transformation by design, part 2: The cautionary tale of Kodak

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

How does a company's greatest strength become its biggest liability? Bankers at last month's Bank Customer Experience Summit found out — and got pointers that…

ATM Marketplace: September Top 5

Summer's over. Time to sharpen up the pencils and buckle down to the business of, well, business. You can start by reading up on ATM Marketplace features you…