Are your ATMs jackpotting bait?

How big a threat is jackpotting for your ATM fleet, and how can you mitigate that threat? In a free one-hour webinar on Thursday, security experts answer both…

How Intel is redefining the customer experience through technology

by Christopher Hall — director, ICX Association

Christie Rice, director of the worldwide global digital signage and interactive kiosk segment for the Internet of Things Group at Intel, talks about her…

'We're not in Kansas anymore': Summit focuses on elevating CX in a digital banking world

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With a lot of courage, heart and brains, Suresh Ramamurthi and his wife Suchitra Padmanabhan turned a failing bank into a fintech phenom in tiny Weir, Kansas.

How 125 ATM industry players plan to make Windows 10 your last Microsoft upgrade

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Key players in the ATM industry have set aside their competitive differences to collaborate on a future-proof, app-based standard that will end the constant…

ATM Marketplace: March Top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

This year, March roared in not so much like a lion as it did like a bear, on the heels of weak earnings reports in February from NCR, Diebold and Cardtronics.

Spring-clean your ATMS!

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Spring is here, and there's no better time to spruce up your ATM fleet and make sure that every machine is in peak operating condition before summer's heat…

'Prime' isn't just a rate anymore: Banks, tech and the 'Amazon Effect'

That clever little arrow in Amazon's logo pointing from "a" to "z" is no coincidence, and it explains why the company would set its sights on banking. The fact…

EMV adoption in self-service retail: What's taking so long?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

EMV compliance is a process that self-service equipment operators need to follow any time a new combination of payment device, software and gateway/processor…

Could bitcoin and blockchain blow up banking as we know it?

Major banks have already begun to invest in promising blockchain projects, and distributed ledger technology now seems poised to disrupt retail banking in an…

A pathway to fee-free profitability for ISOs and IADs

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Want to increase traffic at your ATMs and realize greater profitability from every card transaction? A March 8 webinar hosted by ATM marketplace and sponsored…

Diebold looks for traction amid integration effort, anemic ATM sales

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Diebold recently held its first earnings call since the departure of Andy Mattes. Aside from his absence, the Q4 presentation was about the same as the…

NCR turns the page on a challenging year

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a late afternoon earnings call on Feb. 8, NCR Corp. delivered the final word on disappointing earnings results for 2017, and described some of the…

Town Hall touches on ATM industry pain points, future plans

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The "town hall" meeting has become a highlight of the annual ATMIA US Conference, encapsulating industry-wide happenings in a tidy 60-minute package. As usual…

Cash trap: How an ingenious ATM solution led cops right to robbers

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a workshop at last week's ATMIA conference, attendees learned how Cash Connect and 3Si were able to stop chasing the same ring of thieves out of one major…

The costly crisis of ATM physical attacks: Understanding the problem

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

At a morning workshop during the ATMIA conference, the audience heard unsettling statistics and anecdotes about the rising number of ATM physical attacks in…

Expanding electronics raise the stakes for protecting kiosks from extreme cold

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Advances in heaters, fans, thermostats, regulators and lighting have enabled kiosks to function efficiently in almost any environment, but customers must…

After years of warnings, ATM jackpotting strikes the US

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Now that EMV has taken much of the profit out of ATM skimming, criminals are taking up more sophisticated methods of thievery. So it was that the Secret…

ATMIA 2018 conference offers a view to the decade ahead in ATM innovation

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

After a year spent celebrating the 50th anniversary of the ATM, this year's ATMIA US conference theme, "Innovate and Succeed: The Next Decade for ATMs," serves…

Video: Should payments providers adopt a single mobile platform?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Some fintech pundits believe that mobile payments players must adopt a single, universal platform as a solid push-start toward global ubiquity. On the other…

ATM Marketplace: The 2017 Top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Court battles, crime and cardless transactions were all big stories last year in the ATM industry, and no doubt will continue to make headlines this year. But…