Getting in touch

From the golf course to the gas pump, companies are experimenting with new ways to reach consumers via kiosks. by Katherine L. Sears, associate editor

Image-driven ATMs

Like to get that 20 bucks from a jukebox or a robot rather than a boring beige box? Sure you would -- and no, you're not seeing things. by Kevin Gibson…

Pushing the (pay) envelope

For companies with non-traditional workforces, the ATM offers a better way of reimbursing their employees.by Ann All, editor

The Year 2000'—A Crisis Facing the ATM Industry?

Everywhere you go, the three big letters greet you with an annoying grin. "Y2K," a computer bug phenomena topping news headlines, is becoming a household word.

Instore ATM couponing: The profit center waiting to be tapped

Falling transaction levels due to ATM proliferation is forcing ATM owners and retail establishments to team up to increase transaction volume. by Tom Harper…

Private ATM deployers take root in Canada's wide-open market

The Canadian ATM market greets deregulation with open arms, reminding observers of the off-premise deployment fervor that broke out in the U.S. a few years…

Banks on the warpath: Ignoring ATM saturation

Banks have doubled their efforts to capture market identity, provide customer convenience, and profit from surcharges. by Ryan DuBosar, contributing editor

Northern exposure

One of the first retailers to embrace ATMs, 7-Eleven now has the largest retail network in the U.S., with nearly 5,000 machines. A partnership with Canadian…

Season of the glitch

Upgrades aren't easy -- just ask the folks at ACS and MCI. Thousands of ATMs were affected after the companies tweaked their technology.by Ann All, editor

Cost of convenience

Do ATM surcharges and frozen pizza have anything in common? Sure, says CIBC, which recently launched a "white-label" network in Canada.by Kevin Gibson…

The Surcharge: An Ironic History and Unsure Future

Even in the face of impending political threat, the surcharge seems destined to flourish if consumer demand for convenient ATMs continues at its current pace.

ATMs on the move

Some deployers are willing to follow ATM users almost anywhere. by Ann All, editor

Buyer beware

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It turns out that buying an ATM is a lot like buying a used car. If a deal sounds too good to be true, then it probably is

Through-the-wall ATMs

Most of the retail ATM deployment activity in the past few years has been confined to the freestanding cash dispensers that have become nearly as common as…

Money transfer: The next killer app?

Check cashing, advertising and ticketing are all in the running as the ATM industry continues to seek its next 'killer application.' But money transfer is a…

Building on the installed base

In today's mature ATM market, transactions per machine are declining and many if not most of the prime locations are taken. So it's not surprising that some…

The future is now

While the biggest banks tend to introduce new functionality first on their ATMs, RDS attendees learned that at least one smaller player – New Orleans-based…

Beyond the branch

A major tremor is due to hit the ATM industry this year and next, as a large number of contracts written in the early years of off-premise deployment expire.

The manufacturer formerly known as...

ATM manufacturer Cross Technologies is introducing a new name, Tranax Technologies, along with several new products at this week's Retail Delivery Show in…

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