An insider's look ... from Palm Desert, Calif.

by Tracy Kitten — Editor, AMC

Palm Desert National Bank invited 50 partners to California last week to discuss the changing ATM and financial services world.

Are TRM's woes a sign of the changing times?

by Tracy Kitten — Editor, AMC

Although TRM may have spread itself too thin too fast, the industry is forcing ISOs to change the way they do business, most industry experts agree.

Tranax makes strategic move, strikes out on its own

by Tracy Kitten — Editor, AMC

For the last six years, Tranax Technologies worked closely with Nautilus Hyosung, selling and supporting its ATMs in the U.S. But now Tranax is venturing out…

System leak compromises debit cards

by Tracy Kitten — Editor, AMC

A system is only as strong as its weakest link - an adage proven true last month when news of the most widespread debit-security breach ever hit the Internet…

ATMIA East: Big on security

by Tracy Kitten — Editor, AMC

Fraud prevention was the focus of this year's ATMIA Conference East. And with an appearance from Frank Abagnale and a slate of security-focused presentations…

ATMIA conference to focus on channel optimization, security

by Tracy Kitten — Editor, AMC

ATM deployers, manufacturers and software specialists from across the globe will gather Feb. 15-17 in Orlando, Fla., for the seventh annual ATMIA Conference…

Better tech, promising ROI prompt wireless-ATM adoption

by Tracy Kitten — Editor, AMC

Wireless technology is finally starting to take off at the ATM, and because of little 'black boxes,' it doesn't cost a lot to implement.

Making ATMs accessible: Hesitating on audio guidance is a gamble

by Tracy Kitten — Editor, AMC

Once expected revisions to the ADA guidelines are approved, ATMs must have the ability to talk their users through transactions. Revision proposals were issued…

A renewed interest in alarms that protect hardware, users

by Tracy Kitten — Editor, AMC

Ram raids, ATM break-ins and attacks at the ATM are catching attention across the globe. And ATM deployers, especially independents, are working to address…

Compliance with new Plus rules requires long-term investment, planning

by Tracy Kitten — Editor, AMC

Getting past the Nov. 1, 2005, deadline was just the first hurdle FIs and ISOs had to jump to meet revisions to Visa's Plus network agreement rules. Now they…

The growing off-premise market: Where will it lead?

by Tracy Kitten — Editor, AMC

The United States has held the lead in off-premise placements since 1996, but will off-premise growth in the rest of the world even the playing field?

ATM deployers view casino placements with new enthusiasm

by Tracy Kitten — Editor, AMC

Working with casinos, ATM deployers are learning to market the ATM as a valuable customer touchpoint, rather than just a utility.

Katrina's impact on ATM industry hard to assess

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A week after Katrina shredded the Alabama-Mississippi-Louisiana coastline along the Gulf, ATM industry leaders are still waiting to assess the damage and…

'Fancy' ATMs may reduce fraud concerns

by Tracy Kitten — Editor, AMC

As consumers become more savvy and tech-hungry, retailers are turning to ATMs and transactional kiosks that don't look and act like traditional ATMs. But…

GPS promise yet to be realized at the ATM

The industry has been buzzing about global-positioning systems that would help deployers track down stolen ATMs. But the technology's expense and shortcomings…

Keeping an eye on the ATM

by Tracy Kitten — Editor, AMC

Deployers and manufacturers are turning up the heat on security with surveillance equipment and peripherals that detect skimming and card-trapping devices.

Retailers are reaching the unbanked, FIs are lagging behind

by Tracy Kitten — Editor, AMC

FIs and retailers are fighting for a piece of the unbanked pie … and so far, retailers are eating the biggest slice.

Growth of ATM outsourcing expected to continue

by Tracy Kitten — Editor, AMC

In the face of unrelenting pressure to cut costs and manage growth, ATM deployers are expected to continue turning to outsiders to operate and service their…

Berkeley permit fees could chill ISO business

ISOs doing business in Berkeley, Calif., say newly enforced permit fees could shut down their ATMS.

NACStech highlights self-service

by Tracy Kitten — Editor, AMC

NACStech pulled more attendees and exhibitors than it has since 2001 - a reflection of c-store operators' growing interest in self-service technology.