Surcharging hits Mexico

by Tracy Kitten — Editor, AMC

For more than seven years, Jorge Fernandez has been laying the groundwork for off-premise ATMs with convenience fees in Mexico. Now, finally, after months and…

Ticket sales at the ATM make a comeback

by Tracy Kitten — Editor, AMC

Ticket and coupon sales at the ATM were the rage in the '90s, at least among large U.S. financial institutions. That dual functionality, however, didn't go…

A conversation with Bipin Shah

Drop the ATM surcharge? Yes, says Bipin Shah. The Genpass CEO says financial institutions should consider offering an account that would encompass all products…

Breaking the bank of the cash habit

by Sherry Yang

Few things seem as counterintuitive as a bank that does not give cash to customers at its branches.

Scrip under scrutiny

Interchange fees -- or more specifically, the way they flow -- are at the center of a growing debate over scrip transactions. One scrip deployer has issued a…

Canada's retail ATM market beginning to consolidate

Though the pace of retail ATM deals in Canada has not reached the brisk clip seen in the United States, acquisition activity is beginning to pick up, say…

PC-based ATMs entering retail race

In the intensely competitive race for retail ATM locations, most manufacturers and a growing number of deployers believe that more horsepower may be what they…

Top-ups at ATM move into market

A year after ATM vendors and deployers began to move toward adding prepaid phone top-ups to their ATMs, a rollout of the functionality seems to be gaining…

A day in the life of an ATM service technician

What makes an ATM service technician tick? Our editor tags along on an ATM installation in an effort to find out.

Another Hannon joins Hanco's UK ATM operations

ATM deployment was always a family affair at Georgia-based Hanco Systems, where six of founder Tom Hannon's children worked in the business. The trend…

ISOs getting brand conscious

When it comes to ATMs, ISOs and financial institutions generally take separate paths. Profit drives ISO programs, while customer service is the main motivation…

ATM wraps redux?

Is it the right time to revive the ATM advertising wrap? A New York media company thinks so. The company, Alternative Display Systems, has filled a database…

ATMIA launches new chapters

The ATM Industry Association wants to have a presence anywhere ATMs are found. The ATMIA already has chapters in North America, Europe, Africa and…

Suction cups, blue Beetles, and other early ATM tales

Did you know that Elliot Ness (of Untouchables fame) was Diebold's president at one time? Or that early ATMs required operators to load cash into envelopes by…

Service could have cross-over appeal for ATMs, kiosks

What's good for the ATM is good for the kiosk, and vice versa. Based on this principle, several service companies are seeking to expand their customer bases by…

NYCE sponsorship may help draw FIs to ATMIA show

Both the ATM Industry Association and NYCE Corporation believe that the upcoming 'ATMs in the Americas' event in Miami will have crossover appeal for…

Wincor World shows the latest self-service apps

Hosted by German ATM manufacturer Wincor Nixdorf, the recent Wincor World event drew some 7,000 people from 40 countries to see the latest developments in…

eFunds across America?

First American Express, then E*Trade and now eFunds. These non-deployers have all purchased ATM portfolios with the intent of using the ATM business to advance…

Triton and Tidel: Beyond basic

They're still the darlings of off-site ATM deployers, but how long will the honeymoon last? Enhanced features may be the key to a long, happy relationship. by…

Changing of the guard

There's bound to be big changes ahead in the U.K., where non-bank deployers are entering the ATM market and bringing the surcharge with them. by Ann All, editor