Illinois FI taps Cummins Allison for drive-up ATM installation

November 2, 2017

Cummins Allison, a provider of ATMs and coin, currency and check processing technology, recently teamed with Citizens First Bank in northern Illinois on the…

Study finds mobile replacing branch for banking needs in UK

October 31, 2017

Just shy of 70 percent of British millennials use a mobile phone to manage their finances, according to new research from Visa.

Maintaining a banking presence in the face of branch closures

One of the biggest problems banks throughout the world now face is how to provide banking services to those living in remote and rural areas amid a steady…

Presented by KAL ATM Software GmbH

As the Banking Industry is Challenged by Changes in Customer Behaviour, how is the Branch going to Adapt?

The way that consumers interact with their bank has undergone a fundamental shift in recent years. Mostly, this is due to the mass adoption of digital, the…

Data Systems of Texas endorses Co-op ATM network, terminal driving solutions

October 27, 2017

Co-op Financial Services and Data Systems of Texas are partnering to help credit unions transform digital payments services for members. Co-op products will be…

Survey explores impact of service, fraud, security on banking decisions of US consumers

October 26, 2017

March Networks, a provider of intelligent IP video solutions, has published an independent survey exploring how customer service, fraud and security…

India's ATM installation rate lags despite renewed banknote availability

October 24, 2017

As banks in India place greater emphasis on digital transactions, the growth of ATM networks has seen a marked slowdown, according to a report by Hindu…

Co-op mobile updates mobile app with Touch ID, push notifications, scheduled transfers

October 24, 2017

Co-op Financial Services has announced Mobile Banking 3.0, introducing new features to the CUSO's mobile banking product line. 

UK challenger bank taps NCR for ATM managed services

October 20, 2017

NCR Corp. will provide managed services for the ATM network of U.K. challenger bank TSB, which includes machines from NCR and other vendors.

Not such unlikely partners: How innovation is forging a mobile-ATM alliance

As easy as it might be to perceive a yawning divide between mobile banking and more traditional, physical banking at the branch and ATM, it's becoming…

'To omnichannel and beyond': Diebold expands CX-driven bank offerings

October 19, 2017

Diebold Nixdorf has announced plans to unveil new experience-driven technologies next week at the Money 20/20 tradeshow in Las Vegas.

Bank of Bird-in-Hand free to roam with mobile branch

October 19, 2017

Bank of Bird-in-Hand, a community bank with assets of approximately $236 million located in Bird-in-Hand, Pennsylvania, has received regulatory approval for a…

BBVA's Tuyyo app enables near real-time remittances through 11K ATMs in Mexico

October 16, 2017

BBVA has launched Tuyyo, an online app-based service that opens up more than 11,000 Bancomer ATM machines in Mexico to recipients of remittances.

FIs losing ground in customer satisfaction, study finds

October 16, 2017

On an academic grading scale, banks have fallen from B-minus to C-plus within the past year in terms of customer satisfaction, according to the annual Bank…

Weighing the pros and cons of bank app-based mobile payments

by Will Hernandez — Editor, NetWorld Media Group

There are plenty of upsides and downsides facing a financial institution with plans to forge its own way in mobile payments. Industry executives at last…

Watch highlights from this year's Bank Customer Experience Summit

Bank executives gathered in Chicago last month to listen to keynotes and panels about evolving consumers' expectations when it comes to their banking…

Wells Fargo rolls out NFC tap-and-pay functionality at 5K ATMs

October 11, 2017

Wells Fargo & Co. has announced the launch of "tap and pay" near field communication at more than 5,000 of its ATMs across the country.

Lebanese FI future-proofs ATM channel with NCR SelfServ 80 Series

October 11, 2017

NCR Corp., has announced that Bank Audi — a leading financial institution in Lebanon, will be the first bank in the Middle East and Africa region to introduce…

Diebold Nixdorf rolls out new efficiency, security tools in managed services portfolio

October 9, 2017

Diebold Nixdorf has expanded its managed services portfolio to include new mobility management services and enhancements to its security and compliance and…

Branch Transformation by design, part 2: The cautionary tale of Kodak

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

How does a company's greatest strength become its biggest liability? Bankers at last month's Bank Customer Experience Summit found out — and got pointers that…