PSCU, Ondot partner to offer card alerts and controls solution to CUs

August 16, 2018

PSCU, a California-based credit union service organization, has partnered with Ondot, a provider of mobile payments services, to implement a comprehensive…

Podcast: A conversation with Citi about loyalty programs and the mobile experience

by Will Hernandez — Editor, NetWorld Media Group

Mary Hines, Citi managing director of customer engagement and innovation talks with host Will Hernandez about the challenges and rewards of implementing a…

FBI alerts FIs to potentially imminent ATM cash-out attack

August 14, 2018

The FBI has obtained unspecified reporting indicating cyber criminals are planning to conduct a global Automated Teller Machine cash-out scheme in the coming…

ATMIA petitions US Trade Rep to suspend proposed ATM tariffs

August 13, 2018

The ATM Industry Association has announced its intention to file a comment letter opposing the implementation by the Trump administration of new tariffs on…

EyeLock patent envisions privacy protection at the network level

August 13, 2018

The United States Patent and Trademark Office has issued U.S. patent No. 100,009,178 B2, to EyeLock, a provider of iris-based identity authentication…

Financial services need to test payments systems, not people's patience

Financial systems outages stop customers from accessing and spending money as they normally would. The growing incidence of outages — particularly in the U.K.

Romania's ATM numbers shrink even as cash demand grows

August 10, 2018

Banks in Romanian have been downsizing their ATM fleets, even as ATM transaction volumes are increasing across the country.

Elan reportedly on the auction block

August 9, 2018

Elan Financial Services is up for sale, and Finastra, FIS, and Fiserv are the probable bidders, according to a yet-to-be-confirmed report by Fintech Futures.

Banking services, ATMs go mobile in rural India

August 9, 2018

Guntur District Cooperative Central Bank in the eastern Indian state of Andhra Pradesh state, has launched mobile ATM vans and a mobile app in order to serve…

New IBM X-Force Red Labs to incorporate ATM vulnerability testing

August 6, 2018

IBM Security has launched X-Force Red Labs, a network of four facilities — to include the company's ATM testing practice — in response to increased demand for…

Contactless card transactions: A technology whose time has come?

by Will Hernandez — Editor, NetWorld Media Group

A recent study from A.T. Kearney urges FIs en masse to begin issuing contactless cards now that merchants have the necessary payment terminals and consumers…

CU members score on Prime Day

August 2, 2018

Amazon Prime Day 2018 recorded more than 100 million customer orders, making it a banner day for the e-commerce site, but also for the nation's credit unions…

Payday pain for Wells Fargo customers as ATM, mobile deposits fail

July 31, 2018

Wells Fargo apologized Friday for a service outage that began around midday when customers found themselves unable to deposit checks via mobile or discovered…

Fifth Third customers get fee-free access to 7-Eleven ATMs in deal with FCTI

July 31, 2018

Independent ATM Deployer FCTI Inc. has executed a multiyear contract with Fifth Third Bank that provides fee-free cash and account access to Fifth Third…

Fiserv, BlueVoyant help FIs fight cybercrime with comprehensive managed security platform

July 31, 2018

Fiserv Inc., a provider of financial services technology solutions, and BlueVoyant, a next-gen cybersecurity company, have formed a strategic alliance to…

77 percent of millennials would switch banks to get better service

July 27, 2018

Four in 10 millennials say they have switched banks due to poor service, and nearly twice as many (77 percent) say they would switch to a bank offering better…

Advanced software paves the way for next-gen ATMs, study says

July 26, 2018

Increasingly, banks are using advanced ATM software platforms to modernize customer ID and authentication, improve personalization and maximize the performance…

Dolphin Debit named exclusive ATM management partner by Heartland CU Association

July 26, 2018

Dolphin Debit, a full-service ATM management company, has been named an exclusive partner of the Heartland Credit Union Association, according to a press…

Starling Bank card design reflects 'how we actually use our cards'

July 26, 2018

Mobile-only challenger bank Starling is introducing a new debit card with a vertical design that puts all customer details, including name, card number and…

Why there's no escaping Windows 10 migration

Although there is the possibility of a future non-Microsoft OS for ATMs, such a solution has yet to be implemented or fully embraced by the industry. In the…