ATM safety: A global consumer perspective

As banks migrate transactions away from tellers, making ATMs the default channel for basic banking transactions, it becomes increasingly important that…

Philippine microfinance bank launches cardless ATM

June 15, 2018

Microfinance clients of Philippines-based Card Bank can now complete ATM withdrawals without their bankcard, following the launch this month of a cardless cash…

What's driving trends in branch transformation? Take the survey

June 15, 2018

ATM Marketplace is currently conducting a survey examining causes of disruption to the traditional branch model, and changes in the self-service channel and…

Canada weighs going postal with basic banking services

June 15, 2018

A new research report commissioned by the Canadian Union of Postal Workers, It's Time for a Postal Bank for Everyone, explains how Canadians could benefit from…

National Bank of Greece migrates debit card portfolio, services to Way4 platform

June 15, 2018

National Bank of Greece has migrated its debit card portfolio to the Way4 card management system by digital payments software provider OpenWay.

CU members take control of card security with Fiserv app

June 14, 2018

VyStar Credit Union, the 17th largest CU in the U.S. ranked by assets, has become the first Fiserv Inc. client to implement an enhanced mobile banking platform…

Core processor integration streamlines instant card issuance

June 14, 2018

CPI Card Group Inc., a provider of financial card production and related services, will integrate with Salt Lake City-based core processor Flex to enable a…

PenFed CU names Cardtronics worldwide outsourcing partner

June 14, 2018

PenFed Credit Union — America's second largest federal credit union with more than $23 billion in assets and 1.7 million members worldwide — has named…

Nigerian CIT firm to deploy Transtrack CWC for ATM, retail cash management

June 12, 2018

Bankers Warehouse, a Nigerian full-service cash management and handling business, has tapped software solutions provider Transtrack International to deploy…

USAA sues Wells Fargo over alleged RDC patent infringement

June 12, 2018

San Antonio-based USAA has filed a lawsuit against San Francisco-based Wells Fargo in the Texas Eastern U.S. District Court, citing infringement of its mobile…

Consumers prefer branch to digital for banking advice — if it's a good experience

June 12, 2018

Consumers are happy with digital interactions for quick transactions, but for more substantive conversations they'd rather deal with humans, according to new…

German bank outsources ATM cash management to Diebold Nixdorf

June 8, 2018

Germany's Degussa Bank has elected to outsource management of the cash supply chain for its 220 ATMs to Diebold Nixdorf.

Consumers have clear expectations of bank brands' mobile apps

June 8, 2018

A new survey from mobile app developer WillowTree has found that consumers are looking to bank brand apps for specific features and value that enhance their…

Networld Media Group launches Boom! Creative

June 7, 2018

Networld Media Group, a Louisville, Kentucky-based B2B publisher and events organizer, has announced the launch of its new advertising and marketing services…

Santander expands ATM branding relationship with Cardtronics

June 7, 2018

Santander Bank has extended its relationship with Cardtronics, branding an additional 200 of the independent deployer's ATMs, which are now available fee-free…

Bank Customer Experience Awards accepting entries through June 15

June 5, 2018

Through Friday, June 15, Networld Media Group is accepting entries for the annual Bank Customer Experience Awards competition. 

In India, striking bank workers undermine ATM access

June 1, 2018

In India's second largest city, Kolkata, approximately 80 percent of ATMs were inaccessible to account holders on Wednesday, the first day of a two-day strike…

Nairobi bank courts commercial customers with mobile cash deposit service

June 1, 2018

Kenya's Prime Bank has launched a mobile cash pickup service intended to attract business from commercial customers in the nation's cash-intensive retail…

India's ATMs set to go cashless once more as bank workers stage walkout

May 30, 2018

A last-ditch effort to avert a threatened bank strike has failed, precipitating a two-day walkout by approximately 1 million bank employees Wednesday, May 30…

Banks at a crossroads: The future of ATMs

In North America, the ATM channel is maintaining its central role as a core banking touchpoint with the consumer. But on the other side of the ocean, some…