New Zealanders will be seeing fewer ATMs around, expert says

April 23, 2018

The elimination of off-us ATM transaction fees and reduced cash use will have the combined effect of driving down the number of ATMs in New Zealand, according…

Co-op Financial Services names Jim Hanisch president of Co-op Network

April 23, 2018

Co-op Financial Services has named Jim Hanisch as president of Co-op Network, with responsibility for long-term strategy and implementation of the expanding…

Is your ATM business missing out on social media sales?

by Alicia Blanda — Chief Marketing Officer, Blanda Marketing & Public Relations

Studies indicate that social media users spend 20–40 percent more with companies that engage with them via social media — and they rely on social media…

4 major US banks tap A2iA for check verification, fraud detection solution

April 20, 2018

A2iA Corp., a developer of AI- and machine learning-based software for data capture, document processing, and payment systems, has announced deals with four of…

Virtual tellers: The future of branch banking or captives of the 'Uncanny Valley'?

Some banks are now looking to extend online, AI-driven chatbots into their branches as virtual tellers. But to make it work, they'll have to solve the "uncanny…

Hyosung opens new tech training center in Texas

April 20, 2018

Nautilus Hyosung America has opened a new Corporate Learning Center in Irving, Texas.

Banks using unvalidated consumer data in automated decision-making, report says

April 20, 2018

A new report from Accenture finds that many banks have not invested in the capabilities to verify the validity and accuracy of their data.

Iowa bank taps Fiserv for solutions to increase efficiency, attract customers

April 19, 2018

Fiserv Inc., a provider of financial services technology solutions, has announced that Farmers & Merchants Savings Bank, based in Iowa City, Iowa, will…

Independent deployers' big opportunity lies in bank ATM outsourcing, study finds

April 19, 2018

The ATM Industry Association and Tremont Capital Group, a consulting firm specializing in the ATM industry, have completed their analysis of independently…

Mexican banks tap HID to deploy fingerprint ID for ATMs, account services

April 18, 2018

HID Global, a provider of trusted identity solutions, is driving biometrics adoption throughout Latin America — and particularly in Mexico, whose National…

March Networks intros easy-mount CA2 Series cameras

April 18, 2018

March Networks, a global provider of intelligent video solutions, has introduced the CA2 Series HD analog cameras.

ATMIA advocates for ATM industry interests during DC 'fly-in'

April 17, 2018

The ATM Industry Association held a two-day "fly-in" event last week in Washington, D.C. for eight meetings with lawmakers and staff representing members of…

Springfield, Missouri's largest CU opts for Arca cash recyclers

April 17, 2018

BluCurrent Credit Union of Springfield, Missouri, an institution with more than $140 million assets and three branch locations serving nearly 20,000 members…

US ATM users crave cardless cash access, M2M transfers

April 17, 2018

Cardless cash solutions for ATM withdrawals hold appeal for more than one-third of U.S. consumers (37 percent) and more than half of millennials, according to…

Co-op upgrades ATM terminal driving with services aimed at 'digital first' users

April 13, 2018

Co-op Financial Services is rolling out enhancements to its ATM terminal driving solution, including new personalization capabilities and upgraded hardware and…

Finnish FI's new fee structure favors customers who bank via mobile phone

April 13, 2018

Finland's Nordea bank is pushing — hard — to get customers to bank via mobile. The bank has said that it will increase its service charges for online banking…

Capital One ATM fees 'unconscionable,' class action suit claims

April 13, 2018

A class action lawsuit filed April 6 charges that Capital One NA imposes unfair ATM fees on in- and out-of-network transactions.

'We're not in Kansas anymore': Summit focuses on elevating CX in a digital banking world

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With a lot of courage, heart and brains, Suresh Ramamurthi and his wife Suchitra Padmanabhan turned a failing bank into a fintech phenom in tiny Weir, Kansas.

RBS ripped for tightening mobile bank, ATM service times

April 12, 2018

After receiving bitter criticism for shutting bank branches in small villages across Scotland, RBS is again under fire — this time for sharply limiting…

FFIEC addresses potential role of cyberinsurance in FIs' risk mitigation programs

April 11, 2018

Members of the Federal Financial Institutions Examination Council have issued a joint statement regarding matters that financial institutions should consider…