News

Co-op Financial expands ATM services

September 20, 2010

Co-op Financial Services, which provides ATM transaction processing for its 3,000 credit union members, today announced that it has expanded its range of services. The expansion enables credit union members to outsource management of their ATM networks to Co-op.

“We saw a need, and we want to become a one-stop shop for our clients,” said Bill Prichard, spokesperson for Co-op Financial Services, which is based in Rancho Cucamonga, Calif.

Prichard said Co-op ATM Managed Services will provide managed services. With Co-op ATM Managed Services, credit unions can turn over all of their ATM-related issues to a single source, allowing them to focus on their core financial services to members, Co-op officials said.

ATM Managed Services will consult with ATM owners about technology upgrades, leasing, deployment of new ATMs and upgrades of existing models. In addition, ATM Managed Services will manage vendor relationships and handle billing. The unit also will oversee ATM terminal driving, fraud detection and reporting.

“By adding ATM financing options, managed services and implementation as part of a comprehensive suite, we offer expert consulting for everything related to the ATM,” said Stan Hollen, president and CEO of Co-op Financial Services.

Co-op Financial Services operates a credit union only, surcharge-free ATM network of 28,000 machines.