As Earth Day organizers have worked to raise awareness of the impact of industrial activity on the planet, ATM-makers and deployers have worked to reduce their imprint on the environment.
ATM downtime represents time lost, opportunity lost and consumer confidence lost — much of which might have been avoided. Self-service management is one way to stop the endless rounds of tech visits and take home the brass ring of lower costs.
Picture this: customers in your busy store, hungry to spend, the tills ringing with the sound of profits. Sounds perfect! Your cashiers are going through till rolls at a tremendous rate and are requesting additional supplies of change, but it’s not only cash to be mindful of.
As a group, small merchants have been frustratingly obstinate about upgrading their ATMs for chip card transactions. But there are several ways to get them moving in the right direction.
For the ATM industry, the only thing hotter than the weather in August was news about the finalized business combination between Wincor Nixdorf and Diebold — and its subsequent complications.
Can you really afford the hidden costs of cheap parts?
Reactive maintenance — too often the default — deals with problems only after they occur. Proactive ATM maintenance, on the other hand, focuses on identifying and solving problems before they materialize.
As a buyer, you have the right to the exact type and quality of ATM paper you were promised. But how do you know when you’re being scammed?
Not only can these five tips help defray the cost of an ATM site visit, but they can also make the machine itself more profitable over the longer term, offsetting even more of the expense of EMV migration.
When sourcing thermal paper for ATMs and branch transaction forms, ask prospective suppliers these questions to make sure you're getting the best deal — not just the lowest price.
There can be some advantages to the practice of reverse auction buying, but there can be some hidden drawbacks, as well.
In the rush to go digital, FIs must not alienate the important segment of their customer base that still values paper ATM receipts.
Apple Pay, cybercrime and self-service innovation were top-of-mind in the ATM industry over the last month. But reader interest wandered over to low-tech topics, as well.
They might be seen as a commodity today, but ATM thermal papers are not all the same. And neither are their suppliers.
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Basic machine care isn't all that complicated. Here are five steps you can take to help ensure that your machine is always available (and inviting) to customers.