The Fraudulent Four: The world's worst payment frauds and security failures

The payments industry never stops looking for new techniques and safeguards to stop thieves and fraudsters. Even so, we constantly hear about their exploits…

Efficiency or responsiveness? How do you balance your ATM cash supply strategy?

Businesses manage their ATM networks by providing cash where and when customers want it. But they must provide this service efficiently if they are to make a…

Scaling the EMV mountain

Just how serious is the EMV challenge facing U.S. ISOs?

Why is ATM patent troll ATL selling its stock-in-trade?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Patent troll ATL is offloading 28 of its ATM patents, as well as a couple more that it has pending. Here's the backstory that might explain why.

Boost brand awareness with effective ad strategies

For many FIs and IADs, promotional messages at the ATM can generate the extra jolt of power that moves a current or potential customer to action.

IADs must improvise to survive: How DCC can help boost revenues

Shrinking interchange, increased competition and growing operational expenses have taken a toll on ATM profitability. But advances in technology can help IADs…

Out in the cold: The ATM industry wants routing choice, too

ATM industry representatives recently made their case to the Fed for inclusion in Reg II, the Durbin Amendment rule that gives merchants a choice of competing…

Quite the tale: Tying up loose ends

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

It came as a surprise to discover that a free-standing white-label ATM I was about to use had something strange going on — a highly conspicuous communications…

Will smart cards leapfrog mobile?

The ability to securely download apps to a consumer's smart card has been demonstrated. But why is this important to a market that is already moving toward…

For ATM providers, mobile signals new opportunity

Mobile has changed the average ATM user’s needs, preferences and expectations, and these behaviors can mean new opportunities for ATM providers.

Summit to take a deep dive into the future of ATM and mobile technologies

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The second annual ATM & Mobile Innovation Summit in September will feature experts with exceptional depth of knowledge in areas of innovation, security…

Connect Mobile Innovation Summit to delve into the evolving impact of mobile

The two-day event aims to cut through the hype around mobile technology and help brands understand how to use the channel to boost customer engagement and…

PayToo bridges mobile and ATM worlds with cardless cash access for the unbanked

by Nicole Troxell — Associate Editor, Networld Media Group

The company's mobile wallet, which combines telecom and payment services, is crossing over to the ATM market to provide card-free cash access at PayToo-enabled…

'Solid': NCR and Diebold report positive Q2 revenues

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In separate earnings calls, CEOs of both NCR and Diebold chose the same term to describe their quarterly revenues, up 8 and 3.7 percent respectively.

'Operationalization?' Is that a word?

Yes it is. And it can help your business maintain higher service levels across the ATM channel and reduce costs across the board.

Cardtronics continues its upward course through Q2

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With profits up 25 percent year-over-year, Cardtronics is looking like a company with plenty of blue sky ahead.

The Diebold ActivEdge ATM card reader: A turn for the better?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Simply by rotating card orientation 90 degrees, Diebold aims to turn the ATM skimming underworld on its head.

Fed study fills in the numbers for ATM transaction volumes and values

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A study by the US Federal Reserve indicates that Americans are making fewer trips to the ATM, but taking out (or depositing) more cash when they do stop by.

How will the ATM industry keep up with escalating fraud?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Execs from Wincor and Diebold explain how a global ATM security association will help make the response to criminal exploits faster and more efficient.

Should you develop your own currency management software?

Before deciding on DIY development, consider the functionality gap between in-house solutions and state-of-the-art software available off the shelf.