EMV, encryption and tokenization: the payment fraud 'holy trinity'

Taken together, these three key pieces of security technology can ensure that the good guys continue to stay one step ahead of the fraudsters.

Transforming self service: 'It's not a short journey'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A panel of first movers in ATM innovation and branch transformation share some of the learnings they've acquired along the way.

Mobile no longer an 'alternative' channel for FIs

When TEB bank of Turkey introduced transaction prestaging via mobile, it drove customer traffic from the branch to the ATM, reducing the burden on staff and…

ATM receipt paper — worth a closer look?

They might be seen as a commodity today, but ATM thermal papers are not all the same. And neither are their suppliers.

Casing out financial cyber crime: A federal agent's point of view

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

At BAI Retail Delivery, FBI Special Agent Patrick Geahan described five types of cyber attacks and one mistake that can cost an organization millions.

Fed's controversial 'Choke Point' collars ATM processors

The government's Operation Choke Point initiative has put a stranglehold on many law-abiding businesses — including payment processors and pornographers.

At BAI Retail Delivery: Redirecting traffic at the branch

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In an omnichannel banking session, panelists discussed universal bankers and pods, migrating transactions to self-service devices, and making customers feel…

Wincor Nixdorf holds steady on annual net sales — with some rebalancing

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Hardware and banking sales sagged, but increases in retail and software earnings took up the slack, CEO Eckard Heidloff said in the company's annual press…

EMV chip-and-signature: The mirage of protection

Without a holistic approach to user and transaction verification we're only presenting an appearance of protection — one that will vanish when tested by…

Q3 a win (mostly) for ATM industry heavyweights

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

IADs Cardtronics and Euronet churned out double-digit revenue increases; Diebold continued its turnaround; NCR grew revenues, but missed expectations.

Virtual currency dominates day one of Money 20/20 conference

by Will Hernandez — Editor, NetWorld Media Group

Ben Lawsky, New York's superintendent of financial services, addressed the status of the state's controversial BitLicense regulatory framework.

Two merchants pull the plug on NFC (and Apple Pay) as MCX looms

by Will Hernandez — Editor, NetWorld Media Group

CVS and Rite Aid turned off NFC support last week, raising the ire of Apple supporters who vowed to take their business to Walgreens.

New guide offers a comprehensive view of ATM and mobile integration

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The free downloadable publication includes 53 pages of survey results, case studies and interviews with innovators in the areas of ATM and mobile channel…

ATM enclosure access: Three problems, one solution

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

FIs, CIT providers and IADs all face issues of key management, custodian authorization and security integration. One company says it has a solution for all.

The ATM industry: Bound for ... where?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Industry experts fielded questions at PayThink 2014 in a session dedicated to sussing out the future of the ATM.

Hyosung changes the conversation about branch transformation

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

This week, Hyosung introduced its new assisted self-service solution for outside-the-branch transformation — the video teller-enabled MX7800i.

Apple Pay: A short-term plan for 500 banks?

Costs associated with the Apple partnership might accelerate financial institutions' plans to release their own mobile wallets — perhaps even with some help…

Obama executive order calls for 'BuySecure' initiative

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

An executive order from the president directs the government to lead the way in securing financial transactions and sensitive data — and in pushing toward…

Jackpotting makes its way to Western Europe's ATMs

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Though malware attacks constitute a minority of ATM crimes in Europe, the stealth, speed, criminal finesse — and cash — involved make them particularly…

The ATM industry's foreign fee fiasco

Are financial institutions shooting themselves in the foot by charging their customers to use other providers' ATMs?