The ATM industry: Bound for ... where?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Industry experts fielded questions at PayThink 2014 in a session dedicated to sussing out the future of the ATM.

Hyosung changes the conversation about branch transformation

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

This week, Hyosung introduced its new assisted self-service solution for outside-the-branch transformation — the video teller-enabled MX7800i.

Apple Pay: A short-term plan for 500 banks?

Costs associated with the Apple partnership might accelerate financial institutions' plans to release their own mobile wallets — perhaps even with some help…

Obama executive order calls for 'BuySecure' initiative

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

An executive order from the president directs the government to lead the way in securing financial transactions and sensitive data — and in pushing toward…

Jackpotting makes its way to Western Europe's ATMs

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Though malware attacks constitute a minority of ATM crimes in Europe, the stealth, speed, criminal finesse — and cash — involved make them particularly…

The ATM industry's foreign fee fiasco

Are financial institutions shooting themselves in the foot by charging their customers to use other providers' ATMs?

Can the ATM industry stop Tyupkin in its tracks?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

ATM Marketplace checked in with security experts around the industry to learn how operators can protect themselves from the latest 'jackpotting' scheme…

Considerations for EMV migration at the ATM

The process of moving to EMV technology can seem overwhelming, but thorough planning, communication and coordination can help make the transition a success.

A small operator's guide to basic ATM care

Basic machine care isn't all that complicated. Here are five steps you can take to help ensure that your machine is always available (and inviting) to…

Targeted cyberattacks: Lessons learned from a former FBI guy

"You don’t have a malware problem; you have an enemy problem," says Crowdstrike president and former FBI executive assistant director Shawn Henry. He explains…

How to cut the cost of inefficient cash handling

If you deal with cash on a regular basis, how can you protect it against poor cash-handling practices? Are there ways to make sure everything adds up?

Big fish, little fish: M&A in the ATM industry

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With costs racking up for ADA regs, Windows 7 migration, the shift to EMV and more, an increasing number of IADs are looking to merge or divest their ATM…

Why the ATM Industry should embrace Apple Pay

The potential for interaction between the ATM and the device consumers see as key to their lifestyle — the smartphone — could increase the perceived value of…

ATMs, mobile and Bitcoin converged

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Where are we going with the convergence of virtual currency, ATMs and mobile payments? A session at this year's ATM & Mobile Innovation Summit considered the…

New guide caters to restaurateurs, retailers looking to boost income with ATMs

'How to Profit from ATMs: A Guide for Retailers and Restaurateurs' delivers 40 pages packed with essential information about the business of owning, operating…

6 ATM anti-fraud steps for small FIs

As big banks lock down their systems, small FIs could increasingly fall victim to ATM fraud. Here are effective actions you can take to make sure yours…

ATM & Mobile Innovation Summit addresses mobile wallet dilemma

by Will Hernandez — Editor, NetWorld Media Group

With literally hundreds of mobile wallets in the marketplace, how are FIs - not to mention consumers - supposed to settle on just one?

In the US, it's a slow road to faster payments

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Based on its Faster Payments study, the Fed seems to be driving toward an overhaul of the US payments system, but stakeholders prefer a more incremental…

Apple at the ATM: Will Apple Pay change the conversation about contactless cash transactions?

by Will Hernandez — Editor, NetWorld Media Group

It doesn't seem too over-the-top to assume that the world's favorite smartphone ultimately will gain some foothold in the ATM world, so it's probably a good…

For the self-service branch, the future is now

The continuing recognition of the importance of the branch is reflected by the willingness of financial institutions across the world to invest at record…