Features
Wincor Nixdorf 1QFY sales as expected: Not great
Trying times in critical markets set the stage for a predictably subdued quarterly performance by the European ATM giant.
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Cashing out with ATMs
The idea behind the development of the ATM was to replace teller operations in a bank branch with electronic devices. But is this all an ATM is capable of?
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The ATM industry outlook for 2015: 'Bigger, better, faster, more'
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Don't look for big new ATM trends in 2015; instead, look for the rapid acceleration of emerging technologies and business strategies that made headlines in…
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Migrating ATMs to EMV: It's more than a matter of time and money
Most deployers understand that conversion to EMV involves considerable time and expense, but not all understand that it also involves operational adjustments.
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What's on the horizon for the bitcoin ATM?
Bitcoin took some bumps in 2014; what might that mean for the bitcoin ATM? Sam Ditzion of Tremont Capital Group offers his point of view.
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The ATM industry wins another victory against patent trolls
The court not only found that the patents asserted were invalid, but also left the door open for companies subject to baseless infringement claims to bring…
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Bitcoin backer defends beleaguered cryptocurrency
by Will Hernandez — Editor, NetWorld Media Group
Investor Marc Andreessen stood up for bitcoin in a series of tweets after the cryptocurrency suffered a 20 percent drop in value within 72 hours.
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More than a cash machine, the ATM is a branch-trimming tool
Banks should applaud the ATM industry for eliminating bank branches and their associated costs, and stop hammering customers with fees for using foreign ATMs.
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Where will payments be in 10 years?
If the last 10 years has taught us anything, it's that disruptive technologies can shift the course of events in a way few would expect.
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From breach to outreach: Restoring cardholder confidence
The card is an extension of your institution, so it's your FI that cardholders look to for protection. Losing their trust is a big problem — and a big expense
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ATMs lose their charm in Chile
The current ATM availability crisis and exchange of public blows highlight the essential nature of ATMs in today's payment ecosystem.
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In new ATM association, competition takes a back seat to crimefighting
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
The ATM Security Association for Enhanced Technology asks members to join a common cause against an underworld of uncommonly determined ATM fraudsters and…
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ATM stories that caught readers' attention in November
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Apple Pay, cybercrime and self-service innovation were top-of-mind in the ATM industry over the last month. But reader interest wandered over to low-tech…
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EMV, encryption and tokenization: the payment fraud 'holy trinity'
Taken together, these three key pieces of security technology can ensure that the good guys continue to stay one step ahead of the fraudsters.
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Transforming self service: 'It's not a short journey'
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
A panel of first movers in ATM innovation and branch transformation share some of the learnings they've acquired along the way.
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Mobile no longer an 'alternative' channel for FIs
When TEB bank of Turkey introduced transaction prestaging via mobile, it drove customer traffic from the branch to the ATM, reducing the burden on staff and…
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ATM receipt paper — worth a closer look?
They might be seen as a commodity today, but ATM thermal papers are not all the same. And neither are their suppliers.
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Casing out financial cyber crime: A federal agent's point of view
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
At BAI Retail Delivery, FBI Special Agent Patrick Geahan described five types of cyber attacks and one mistake that can cost an organization millions.
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Fed's controversial 'Choke Point' collars ATM processors
The government's Operation Choke Point initiative has put a stranglehold on many law-abiding businesses — including payment processors and pornographers.
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At BAI Retail Delivery: Redirecting traffic at the branch
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
In an omnichannel banking session, panelists discussed universal bankers and pods, migrating transactions to self-service devices, and making customers feel…
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