ATM surveillance: Preserving the ATM, protecting the customer

It is inevitable that FIs must balance investments and cost containment, but they also must take into account the safety of the customers who use their…

The Bitcoin ATM: An objective view

The new 'Bitcoin ATMs 101' guide from ATM Marketplace cuts to the chase on the risks and rewards of mixing traditional and virtual currencies at the ATM.

How ATM software will empower the evolving branch

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A June 30 webinar will introduce highlights from the annual 'ATM Software Trends and Analysis' guide, now in its 8th edition.

Testing for the unexpected: Is the unexpected really unexpected?

Executing every test in a test script for every feature in a 10-year-old ATM system is impractical. So how do you maintain the integrity of your…

Case study webinar demonstrates the power of ATM big data analytics

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Learn how the nation's fourth largest CU leveraged used Inetco Analytics software to achieve greater profitability — and ensure a better member experience.

After the chip card: A chargeback tsunami?

What can we learn from Canada's experience weathering the fraud fallout that followed EMV migration?

'In the middle of the action': The ATM in an omnichannel world

The ATM should be central to the omnichannel experience. Here's why.

The Case for Cash: 10 myth-busting truths about money

A review of some of the most compelling reasons why we should defend the future of cash as a consumer payment choice.

Shrinking the elephant: How BECU made ATM big data manageable

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

How one member-minded credit union used customer analytics to radically reduce the time and cost it was investing its ATM network — so that it could invest in…

The top 6 reasons why FIs should brand ATMs

Customization leads to increased awareness and revenue-generating opportunities at a time when FIs must use every channel to build their brand.

Torching mom and pop

With the major card schemes looking to offload up to $6B in annual card fraud beginning this year, the EMV risks to 'mom-and-pops' will grow exponentially.

The FI’s opportunity in a mobile payments world

As mobile banking and payments converge, financial institutions have the benefit of one critical advantage over non-FI competitors: customer trust.

USPO review invalidates 'abstract' check imaging patent

Whether this is great news or just 'sort of good news' to companies paying royalties to DataTreasury might depend on their licensing or settlement terms.

5 ways to boost your ATM revenue

True, interchange rates are beyond an the control of IADs. But those who focus on factors that are within their control have the opportunity to grow their…

What millennials really want from the ATM

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Besides cash, of course. Diebold has scrutinized this tech-savvy, what-have-you-done-for-me-lately cohort in extensive studies, so we asked them to tell us…

Does virtual currency's past dictate its future?

An excerpt from opening remarks by Networld Media Group Publisher Tom Harper at the first annual Virtual Currency Today Summit in Boston.

Cardtronics Q1 chalks up 26th quarter of YOY growth

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

If cash is dead, how is Cardtronics making so darned much of it?

Diebold Q1: 'A large dose of self-help'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Under the leadership of Andy Mattes, the company has pulled up its bootstraps and taken important strides toward a turnaround.

NCR Q1 earnings hampered by currency exchange headwinds

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In its first earnings call of the year, NCR faulted foreign currency exchange for a revenue miss — and forecast continuing ill winds for FX during 2015.

4 ways to unlock the value of cash

CIT carriers are enjoying lower capital costs; cash processors are reaping the rewards of technology. How can ATM deployers claim some of the benefits?