NCR Q2 earnings buffeted by winds of exchange

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a Q2 earnings call, company executives talked at length about adverse FX and a shift to higher margin services — and as little as possible about a rumored…

Money mules a stubborn problem for ATM operators

Money mules are the "last mile" to launder funds gained from illegal activity — and ATMs are often their first stop.

Breaking the ice: The US meets cash recycling ATMs (finally)

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With the launch of what they believe to be the nation's first cash recycler in New York City, Elan and Hyosung say the US market is warming up at last to the…

ATMs, electronic benefits ... and the long arm of the law

State legislatures are imposing increasingly restrictive rules on welfare recipients — and are expecting ATM operators to police them.

How do you know when it's time to outsource your ATMs?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

You don't have to wait until alarm bells go off. There are at least three indicators that your ATM fleet is foiling your FI's attempts to grow.

EMV countdown: What can we learn from merchant migration?

ISOs and IADs will face many of the issues that now confront merchants looking down the barrel at EMV liability shifts in three months.

ATM software trends report evolves with the market

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

This year's software trends overview reflects the rise of branch transformation and the critical role of self-service technologies in its success.

Priorities, challenges and benefits: The future of cards and payments

Share your point of view — take our industry survey about transformation in the cards and payments space.

Webinar: 2015 ATM Software and Self-service Trends

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a June 30 event (now available for replay) KAL and ATM Marketplace took the wraps off the 2015 software trends report — and offered a detailed look at what…

7-Eleven, Cardtronics to part ways in US

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The loss of its largest merchant account could create a gaping hole in Cardtronics' US portfolio when the company's current agreement with the c-store chain…

Legal tender? Time to reexamine the cost of cash

Cash has a cost for sure, but the real question is what price is a world without cash? The cost of ditching it could be a lot higher than many people realize.

As cash becomes quaint, are ATMs on a path to obsolescence?

Now that we have so many other alternatives to fulfill our banking needs — we can deposit a check with a snap from our smartphones — do we really need ATMs?

The mobile-ization of modern banking

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

We know how digital devices have changed traditional banking. The question now is how the mobile wallet will change digital banking.

European ATMS 2015: A great conference pointing to a better future

by Ron Delnevo — Chairman, Cash and Card World

ATMIA Europe Executive Director Ron Delnevo recaps the annual ATM industry event held last week in London.

ATM surveillance: Preserving the ATM, protecting the customer

It is inevitable that FIs must balance investments and cost containment, but they also must take into account the safety of the customers who use their…

The Bitcoin ATM: An objective view

The new 'Bitcoin ATMs 101' guide from ATM Marketplace cuts to the chase on the risks and rewards of mixing traditional and virtual currencies at the ATM.

How ATM software will empower the evolving branch

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A June 30 webinar will introduce highlights from the annual 'ATM Software Trends and Analysis' guide, now in its 8th edition.

Testing for the unexpected: Is the unexpected really unexpected?

Executing every test in a test script for every feature in a 10-year-old ATM system is impractical. So how do you maintain the integrity of your…

Case study webinar demonstrates the power of ATM big data analytics

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Learn how the nation's fourth largest CU leveraged used Inetco Analytics software to achieve greater profitability — and ensure a better member experience.

After the chip card: A chargeback tsunami?

What can we learn from Canada's experience weathering the fraud fallout that followed EMV migration?