Preview: 2015 ATM & Mobile Innovation Summit

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Technology offers new ways for consumers to hold, control and spend their money. This summit promises to help execs get their arms around the former and meet…

The future of the ATM

There are lessons to be learned from countries and markets that are ahead of the United States in ATM development.

Cardless ATM access at the tipping point

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Three-and-a-half years after its introduction, it looks as though mobile cash access at ATMs might finally be 'off and running.'

The PIN is passé; biometric is BIG

It's not just about mobile payments — ATM transactions and POS payments rely on the PIN, but could easily adapt to biometric authentication.

Can anything stop Cardtronics?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The ATM operator surged ahead in Q2 with lots of good news about earnings — and one piece of really bad news from 7-Eleven.

'Diebold 2.0' shifts into phase II

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In turnaround terms, Diebold has spent the last two years crawling. Now the company is ready to walk and, eventually, run.

NCR Q2 earnings buffeted by winds of exchange

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a Q2 earnings call, company executives talked at length about adverse FX and a shift to higher margin services — and as little as possible about a rumored…

Money mules a stubborn problem for ATM operators

Money mules are the "last mile" to launder funds gained from illegal activity — and ATMs are often their first stop.

Breaking the ice: The US meets cash recycling ATMs (finally)

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With the launch of what they believe to be the nation's first cash recycler in New York City, Elan and Hyosung say the US market is warming up at last to the…

ATMs, electronic benefits ... and the long arm of the law

State legislatures are imposing increasingly restrictive rules on welfare recipients — and are expecting ATM operators to police them.

How do you know when it's time to outsource your ATMs?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

You don't have to wait until alarm bells go off. There are at least three indicators that your ATM fleet is foiling your FI's attempts to grow.

EMV countdown: What can we learn from merchant migration?

ISOs and IADs will face many of the issues that now confront merchants looking down the barrel at EMV liability shifts in three months.

ATM software trends report evolves with the market

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

This year's software trends overview reflects the rise of branch transformation and the critical role of self-service technologies in its success.

Priorities, challenges and benefits: The future of cards and payments

Share your point of view — take our industry survey about transformation in the cards and payments space.

Webinar: 2015 ATM Software and Self-service Trends

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a June 30 event (now available for replay) KAL and ATM Marketplace took the wraps off the 2015 software trends report — and offered a detailed look at what…

7-Eleven, Cardtronics to part ways in US

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The loss of its largest merchant account could create a gaping hole in Cardtronics' US portfolio when the company's current agreement with the c-store chain…

Legal tender? Time to reexamine the cost of cash

Cash has a cost for sure, but the real question is what price is a world without cash? The cost of ditching it could be a lot higher than many people realize.

As cash becomes quaint, are ATMs on a path to obsolescence?

Now that we have so many other alternatives to fulfill our banking needs — we can deposit a check with a snap from our smartphones — do we really need ATMs?

The mobile-ization of modern banking

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

We know how digital devices have changed traditional banking. The question now is how the mobile wallet will change digital banking.

European ATMS 2015: A great conference pointing to a better future

by Ron Delnevo — Chairman, Cash and Card World

ATMIA Europe Executive Director Ron Delnevo recaps the annual ATM industry event held last week in London.