The chicken, the egg and the chip card

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Card issuers and merchants have engaged in a two-year standoff over who should be first with EMV. But a month from now, it'll be a moot point.

Facilitated Rural Branches: An ATM-centric idea rural India can bank on

In rural villages where the nearest ATM might be a 15-minute bus ride away and branch setup is not viable, FRBs can be a cost-effective alternative.

Befuddled and confused about EMV

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Those needing to update their infrastructure to support EMV might be befuddled and confused by chip and signature, but wrongdoers have it all figured out.

UK business rates: An unfair tax on ATMs and cash

by Ron Delnevo — Chairman, Cash and Card World

ATMs are the latest victim in the rush to levy more taxes in the UK; the result could be machines removed and communities deprived of convenient access to cash.

7 mobile wallets that are shaking things up in payments

There are umpteen mobile wallets in the marketplace angling for customer loyalty (and marketing data). Here are seven contenders to keep an eye on.

Biometrics: The key to secure, convenient ATM transactions

There are no longer valid technical reasons why we should continue to expose ourselves to crime through the use of dated security systems and practices.

Banks struggle to capitalize on mobile customers

by Will Hernandez — Editor, NetWorld Media Group

Mobile banking is on the rise, but financial institutions have yet to figure out how to connect with consumers on a smaller screen.

Preview: 2015 ATM & Mobile Innovation Summit

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Technology offers new ways for consumers to hold, control and spend their money. This summit promises to help execs get their arms around the former and meet…

The future of the ATM

There are lessons to be learned from countries and markets that are ahead of the United States in ATM development.

Cardless ATM access at the tipping point

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Three-and-a-half years after its introduction, it looks as though mobile cash access at ATMs might finally be 'off and running.'

The PIN is passé; biometric is BIG

It's not just about mobile payments — ATM transactions and POS payments rely on the PIN, but could easily adapt to biometric authentication.

Can anything stop Cardtronics?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The ATM operator surged ahead in Q2 with lots of good news about earnings — and one piece of really bad news from 7-Eleven.

'Diebold 2.0' shifts into phase II

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In turnaround terms, Diebold has spent the last two years crawling. Now the company is ready to walk and, eventually, run.

NCR Q2 earnings buffeted by winds of exchange

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a Q2 earnings call, company executives talked at length about adverse FX and a shift to higher margin services — and as little as possible about a rumored…

Money mules a stubborn problem for ATM operators

Money mules are the "last mile" to launder funds gained from illegal activity — and ATMs are often their first stop.

Breaking the ice: The US meets cash recycling ATMs (finally)

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With the launch of what they believe to be the nation's first cash recycler in New York City, Elan and Hyosung say the US market is warming up at last to the…

ATMs, electronic benefits ... and the long arm of the law

State legislatures are imposing increasingly restrictive rules on welfare recipients — and are expecting ATM operators to police them.

How do you know when it's time to outsource your ATMs?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

You don't have to wait until alarm bells go off. There are at least three indicators that your ATM fleet is foiling your FI's attempts to grow.

EMV countdown: What can we learn from merchant migration?

ISOs and IADs will face many of the issues that now confront merchants looking down the barrel at EMV liability shifts in three months.

ATM software trends report evolves with the market

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

This year's software trends overview reflects the rise of branch transformation and the critical role of self-service technologies in its success.