Navigating branch transformation: 3 secrets to success

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A webinar on Tuesday, April 19, will look at tactics that can help FIs make their way through a maze of challenges and achieve amazing branch transformation…

Wells Fargo: Doubling down on card-free ATM access

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

For the time being, most US FIs are relying on texted codes to offer their customers a cardless ATM option; by implementing NFC as well, Wells Fargo is getting…

Four power moves for traditional financial institutions

One reason why traditional financial institutions are challenged by fintech is their large, departmentalized organizational structure. The other is their large…

Meet MonRo, the money robot

Even in the midst of a period of accelerated innovation in the global ATM industry, it is striking to see the role of robots being taken so seriously in…

Free guide: 'EMV at the ATM — The race to compliance'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A new reference guide from ATM Marketplace and Triton provides help to ATM deployers as they implement the hardware and software updates required for EMV…

ATM Marketplace 'Must-read' features for March

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Admittedly, the pun deserves an eye-roll. However our top-ranking features for the past month — four of which concern emerging ATM and mobile technologies …

The benefits of putting a business lens on ATM big data

For an ATM operator concerned about profitability and the end-user experience, big data is a goldmine — if they can tap into it in a timely, cost-effective way.

Mobile vs. branch: Beyond the tipping point

'Mobile first' does not have to mean 'mobile only.' Customers desire a mix of channels and, critically, they want the experience to match whether they’re…

'Cashfree and Proud' … of what?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With its new ad campaign and tagline ('It's all the change you need'), Visa Europe takes a stab at 'coin-shaming' Brits into making more contactless payments.

Good news for cash — and the Swedish public

Applause goes to Sweden's central bank for recognizing that the needs and wishes of the Swedish public should outweigh the vested interests of those who seek a…

Protecting the ATM top hat: A multilayered approach

To protect cardholders' private, confidential information, financial institutions should deploy a combination of techniques to prevent the installation of…

What's in your ATM anti-skimming arsenal?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Our latest webinar replay examines new and emerging skimming threats — and the importance of an anti-skimming strategy that doesn't ask any single technology…

Payments go 'Hands Free' with Google app

by Will Hernandez — Editor, NetWorld Media Group

The company is testing a cash-free payment method that lets users make and confirm purchases without reaching for a payment card — or even a smartphone.

ATM-mobile interoperability: Whose sandbox is it, anyway?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Mobile-ATM functionality is here, but some of the details will have to catch up before it's all interoperable and safely tokenized. And at this point, we're…

How well are your ATMs protected against new skimming technologies?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A March 15 webinar will take a look at the increasingly high-tech skimming methods that have emerged recently — and the steps deployers can take to avoid…

PIN4 aims to turn US ATMs into cardless 'mobile money terminals'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The Europe-based open cardless cash network provides real-time cardless cash withdrawals at any enabled ATM, the company's US CEO says.

ATMs and mobile wallets: Bumping down the road to ubiquity

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a pre-conference workshop at ATMIA 2016, a small army of experts offered an overview of brand-name mobile wallets and the problems the industry must solve…

February's finest: The ATM Marketplace Top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A look at the most-read stories of the last 29 days.

ATMIA 2016: The evolving future of the ATM

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Where will the ATM be 10 to 15 years from now? Literally everywhere, and figuratively, right at the center of the user's daily financial life.

Is a cash contraction coming?

As many as 100,000 non-EMV ATMs in the US could go dark after Oct. 1, and that could have a serious impact on consumer access to cash.