ATMs and mobile wallets: Bumping down the road to ubiquity

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a pre-conference workshop at ATMIA 2016, a small army of experts offered an overview of brand-name mobile wallets and the problems the industry must solve…

February's finest: The ATM Marketplace Top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A look at the most-read stories of the last 29 days.

ATMIA 2016: The evolving future of the ATM

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Where will the ATM be 10 to 15 years from now? Literally everywhere, and figuratively, right at the center of the user's daily financial life.

Is a cash contraction coming?

As many as 100,000 non-EMV ATMs in the US could go dark after Oct. 1, and that could have a serious impact on consumer access to cash.

Is Diebold's glass half empty ... or half full?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The company's full-year results tell a story of trials and turning points — including a planned Wincor buyout that's looking better and better to Diebold CEO…

NCR finds something to love (or at least like) in 2015 revenues

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

It was a rough year for profits, but signs of growth suggest that the company is on the right track pursuing the high-margin, software-intensive omnichannel…

Small QA team, big ATM testing results

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

ATM operators with limited QA resources can get more out of their existing testing infrastructure. A live webinar on Feb. 16 will explain how.

FIs apply new ideas to take the 'me too' out of mobile apps

by Will Hernandez — Editor, NetWorld Media Group

As connected consumers seek a differentiated mobile banking experience, FIs are responding with feature-rich apps that do everything from accessing ATMs to…

Jumping into January: The ATM Marketplace Top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Our top stories for the first month of 2016 made for an interesting mashup of projections and retrospection concerning the automatic teller machine.

Bank Customer Experience Summit slated for September

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The two-day event caters to bankers who want to transform their FI's culture, technology and environment in order to reach and retain a new generation of…

A cashless society: what's in it for the UK?

Guest columnist Paul Underwood explains how going cashless in the UK would benefit banks, merchants and consumers.

How ATM cash management can close the window on waste

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Never mind interest rates. Getting control of ATM cash handling costs can have a far greater impact on the bottom line, as a pair of industry experts explained…

The humble ATM: So much more than a cash machine

The ATM is a touch point — not only for your customers, but also, for your competitors' customers, which makes it an excellent vehicle to highlight your FI's…

Conference preview: ATMIA US 2016

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

For its upcoming conference in The Big Easy, the ATM Industry Association has assembled a hard-hitting lineup of timely, on-topic workshops, breakouts and…

Was the ATM a disruptive innovation?

by Bernardo Batiz-Lazo — Professor of Business History, Bangor University

Since its introduction, it's become an integral part of the payments ecosystem and the second most important banking channel after the branch. It that…

ATM cash management: It's so much bigger than interest rates

A free webinar on Jan. 26 will demonstrate that, in an effective cash management program, cost-savings on interest is just the tip of the iceberg.

4 ways to avoid tossing your old ATM

With the EMV deadline looming, up to half of the nation's ATMs could be headed to the dump. But that's probably not the best place for them, and there are…

Has the time finally arrived for mobile payments?

In 2015, we finally seemed to see some breakthroughs in mobile payments, but the question remains: Are consumers finally ready to come along from the ride?

Foolhardy Predictions for 2016

The safest prediction about 2016 is that many things will change — guessing what those changes will be is less important than being prepared for whatever they…

Fearless 2016 projections

No matter where you sit in the payments field, buckle up and be prepared for what could be a wild ride.