'In the middle of the action': The ATM in an omnichannel world

The ATM should be central to the omnichannel experience. Here's why.

The Case for Cash: 10 myth-busting truths about money

A review of some of the most compelling reasons why we should defend the future of cash as a consumer payment choice.

Shrinking the elephant: How BECU made ATM big data manageable

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

How one member-minded credit union used customer analytics to radically reduce the time and cost it was investing its ATM network — so that it could invest in…

The top 6 reasons why FIs should brand ATMs

Customization leads to increased awareness and revenue-generating opportunities at a time when FIs must use every channel to build their brand.

Torching mom and pop

With the major card schemes looking to offload up to $6B in annual card fraud beginning this year, the EMV risks to 'mom-and-pops' will grow exponentially.

The FI’s opportunity in a mobile payments world

As mobile banking and payments converge, financial institutions have the benefit of one critical advantage over non-FI competitors: customer trust.

USPO review invalidates 'abstract' check imaging patent

Whether this is great news or just 'sort of good news' to companies paying royalties to DataTreasury might depend on their licensing or settlement terms.

5 ways to boost your ATM revenue

True, interchange rates are beyond an the control of IADs. But those who focus on factors that are within their control have the opportunity to grow their…

What millennials really want from the ATM

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Besides cash, of course. Diebold has scrutinized this tech-savvy, what-have-you-done-for-me-lately cohort in extensive studies, so we asked them to tell us…

Does virtual currency's past dictate its future?

An excerpt from opening remarks by Networld Media Group Publisher Tom Harper at the first annual Virtual Currency Today Summit in Boston.

Cardtronics Q1 chalks up 26th quarter of YOY growth

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

If cash is dead, how is Cardtronics making so darned much of it?

Diebold Q1: 'A large dose of self-help'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Under the leadership of Andy Mattes, the company has pulled up its bootstraps and taken important strides toward a turnaround.

NCR Q1 earnings hampered by currency exchange headwinds

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In its first earnings call of the year, NCR faulted foreign currency exchange for a revenue miss — and forecast continuing ill winds for FX during 2015.

4 ways to unlock the value of cash

CIT carriers are enjoying lower capital costs; cash processors are reaping the rewards of technology. How can ATM deployers claim some of the benefits?

Vendors' Q1 numbers signal an ATM industry in flux

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

As profits fall, rumors fly.

Massively unaware

A link between the recent data breaches and the US EMV upgrade has yet to be established in the minds of most small merchants, many of whose stores have ATMs.

Is your bank missing the payoffs of surcharge-free ATMs?

Fees are the No. 1 reason why consumers change FIs, and ATM fees are especially despised. Here are two ways to cut ATM fees and encourage consumer stickiness.

Jackpotting in the retail ATM sector

We all know about the $1 billion multibank ATM heist via malware. But if you're a retail IAD or ISO, there's an even scarier one you should definitely be aware…

Kalpana kick-off: NCR's ATM thin client solution gets its official launch

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Yesterday, the ATM-maker introduced its new system to the world in a news release and video. And the world took notice.

Testing the limits: ATM simulation resets the standard

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Manual testing can only take an ATM operator so far. A recent webinar demonstrated how much further one can go with an automated solution.