5 ways to boost your ATM revenue

True, interchange rates are beyond an the control of IADs. But those who focus on factors that are within their control have the opportunity to grow their…

What millennials really want from the ATM

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Besides cash, of course. Diebold has scrutinized this tech-savvy, what-have-you-done-for-me-lately cohort in extensive studies, so we asked them to tell us…

Does virtual currency's past dictate its future?

An excerpt from opening remarks by Networld Media Group Publisher Tom Harper at the first annual Virtual Currency Today Summit in Boston.

Cardtronics Q1 chalks up 26th quarter of YOY growth

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

If cash is dead, how is Cardtronics making so darned much of it?

Diebold Q1: 'A large dose of self-help'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Under the leadership of Andy Mattes, the company has pulled up its bootstraps and taken important strides toward a turnaround.

NCR Q1 earnings hampered by currency exchange headwinds

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In its first earnings call of the year, NCR faulted foreign currency exchange for a revenue miss — and forecast continuing ill winds for FX during 2015.

4 ways to unlock the value of cash

CIT carriers are enjoying lower capital costs; cash processors are reaping the rewards of technology. How can ATM deployers claim some of the benefits?

Vendors' Q1 numbers signal an ATM industry in flux

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

As profits fall, rumors fly.

Massively unaware

A link between the recent data breaches and the US EMV upgrade has yet to be established in the minds of most small merchants, many of whose stores have ATMs.

Is your bank missing the payoffs of surcharge-free ATMs?

Fees are the No. 1 reason why consumers change FIs, and ATM fees are especially despised. Here are two ways to cut ATM fees and encourage consumer stickiness.

Jackpotting in the retail ATM sector

We all know about the $1 billion multibank ATM heist via malware. But if you're a retail IAD or ISO, there's an even scarier one you should definitely be aware…

Kalpana kick-off: NCR's ATM thin client solution gets its official launch

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Yesterday, the ATM-maker introduced its new system to the world in a news release and video. And the world took notice.

Testing the limits: ATM simulation resets the standard

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Manual testing can only take an ATM operator so far. A recent webinar demonstrated how much further one can go with an automated solution.

Internal ATM cash theft: The toughest temptation

How can we better design ATMs and their security systems to reduce the opportunity — and the rewards — for internal theft?

'Am I my cardholder's keeper?'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Should ATM providers answer for the poor judgment of end users? A federal case in Oregon could hold the answer.

ATM transaction visibility: It's worth a look

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A technical infrastructure manager describes how end-to-end transaction monitoring helped his team pinpoint network issues that were costing the company money.

ATMs in APAC and Australia: The value of testing

An April 9 webinar developed for an Australia-APAC audience will examine the effects of ATM testing on the end-user experience.

Do EMV upgrades trigger ADA review?

IADs whose ATMs were not up to ADA standards as of March 15, 2012, might want to review their portfolio before simply buying EMV upgrade kits for existing…

Disrupting banking's disruptors with mobile card services

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

FIs are learning that taking a value-added approach to the mobile channel can help dial up customer engagement and stickiness.

How an ATM processor mined transaction data to increase profitability

A March 31 webinar will explain how one payment processor used end-to-end transaction visibility to extract greater returns from its network.