Vendors' Q1 numbers signal an ATM industry in flux

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

As profits fall, rumors fly.

Massively unaware

A link between the recent data breaches and the US EMV upgrade has yet to be established in the minds of most small merchants, many of whose stores have ATMs.

Is your bank missing the payoffs of surcharge-free ATMs?

Fees are the No. 1 reason why consumers change FIs, and ATM fees are especially despised. Here are two ways to cut ATM fees and encourage consumer stickiness.

Jackpotting in the retail ATM sector

We all know about the $1 billion multibank ATM heist via malware. But if you're a retail IAD or ISO, there's an even scarier one you should definitely be aware…

Kalpana kick-off: NCR's ATM thin client solution gets its official launch

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Yesterday, the ATM-maker introduced its new system to the world in a news release and video. And the world took notice.

Testing the limits: ATM simulation resets the standard

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Manual testing can only take an ATM operator so far. A recent webinar demonstrated how much further one can go with an automated solution.

Internal ATM cash theft: The toughest temptation

How can we better design ATMs and their security systems to reduce the opportunity — and the rewards — for internal theft?

'Am I my cardholder's keeper?'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Should ATM providers answer for the poor judgment of end users? A federal case in Oregon could hold the answer.

ATM transaction visibility: It's worth a look

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A technical infrastructure manager describes how end-to-end transaction monitoring helped his team pinpoint network issues that were costing the company money.

ATMs in APAC and Australia: The value of testing

An April 9 webinar developed for an Australia-APAC audience will examine the effects of ATM testing on the end-user experience.

Do EMV upgrades trigger ADA review?

IADs whose ATMs were not up to ADA standards as of March 15, 2012, might want to review their portfolio before simply buying EMV upgrade kits for existing…

Disrupting banking's disruptors with mobile card services

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

FIs are learning that taking a value-added approach to the mobile channel can help dial up customer engagement and stickiness.

How an ATM processor mined transaction data to increase profitability

A March 31 webinar will explain how one payment processor used end-to-end transaction visibility to extract greater returns from its network.

How does Apple Pay lead to more fraud?

Crooks have been using a surprisingly low tech tactic to worm their way around Apple Pay's tokenization and biometric safeguards.

How to attract accounts (and keep them) with mobile card services

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a mobile banking world, the place to be is top-of-wallet. A March 26 webinar will share insights on how to get there — and stay there.

Five major misconceptions about cryptocurrencies

by Scott Slucher — Account Executive, Networld Alliance

People who work with cryptocurrencies on a daily basis help us sort out a few of the most common misunderstandings about it.

Serving the user, securing the ATM: A delicate balance

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Is it really possible to harden an ATM against skimming attacks while ensuring a first-rate user experience? TMD Security answers 'yes.'

Tellers, toil and technology

Innovative technology — such as that now being introduced in ATMs — is displacing workers to new jobs rather than replacing them entirely.

ATM card skimming in 2015: Crime waves, countermeasures and case studies

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A free March 12 webinar will investigate trending ATM skimming methods, new anti-skimming safeguards, and strategies major FIs have used to foil thieves.

Bitcoin and cash: 'Like peanut butter and jelly'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Robocoin's new (and free) software development kit gives ATM operators a 'margin-expanding opportunity,' CEO Jordan Kelley says.