'Solid': NCR and Diebold report positive Q2 revenues

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In separate earnings calls, CEOs of both NCR and Diebold chose the same term to describe their quarterly revenues, up 8 and 3.7 percent respectively.

'Operationalization?' Is that a word?

Yes it is. And it can help your business maintain higher service levels across the ATM channel and reduce costs across the board.

Cardtronics continues its upward course through Q2

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With profits up 25 percent year-over-year, Cardtronics is looking like a company with plenty of blue sky ahead.

The Diebold ActivEdge ATM card reader: A turn for the better?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Simply by rotating card orientation 90 degrees, Diebold aims to turn the ATM skimming underworld on its head.

Fed study fills in the numbers for ATM transaction volumes and values

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A study by the US Federal Reserve indicates that Americans are making fewer trips to the ATM, but taking out (or depositing) more cash when they do stop by.

How will the ATM industry keep up with escalating fraud?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Execs from Wincor and Diebold explain how a global ATM security association will help make the response to criminal exploits faster and more efficient.

Should you develop your own currency management software?

Before deciding on DIY development, consider the functionality gap between in-house solutions and state-of-the-art software available off the shelf.

Governments worldwide continue scrutiny of virtual currencies

by Will Hernandez — Editor, NetWorld Media Group

New York's proposed BitLicense regulatory framework is one of several current initiatives developing around the globe.

The 'cashless street': useful experiment or shameless PR stunt?

Who benefited from the one-day, cash-free tryout in a Manchester, UK, shopping district? We can give you a hint: It wasn't the customers or the merchants.

With ATMs, meet boomers where they live, millennials where they work

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With ATMs acting more like branches and branches acting more like oversized ATM vestibules with live bankers, the industry finally has the agility to serve…

Consumers' real-world cost of cash: A defining moment for ATM deployers and merchants

Many IADs believe it's a race to zero in terms of fees, but the true opportunity is to shift ATM transactional costs from the consumer to the marketers trying…

Could Apple or Google smash the banks?

Tech giants don't need to compete head-to-head with traditional banks and payment networks — they can simply innovate around them.

Why do consumers hate ATM fees so much?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

It might be because they don't have a clue where the money goes ... and nobody's taken the time to educate them.

A look at the booming market of Bitcoin ATMs

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

An ATM Marketplace gallery of notable brands, photos and features from the rapidly expanding list of crypto-currency terminals.

How does Brazil score in financial services?

With more ATMs (118:100K) and plastic than anyone else on the continent, Brazil is a clear winner. But how does it rate internationally?

5 criteria for effective case management

As fraudulent activity rises, so does the need for systems that can identify, isolate and interrupt it.

Whack-a-Troll: Supreme Court beats Congress to the punch on patent reform

Patent troll suits will still pop up, but the ATM industry now has a better chance of beating them.

Going Granular: Seeing the ROI in ATM monitoring and transaction analytics

A pair of case study models can help ATM operators estimate the potential financial benefits to their business.

Is real-time banking fast enough?

As more countries bring real-time money movement to their consumers, it raises the question, is real time fast enough?

'EMV BITES!'

You might agree with EMV detractors, but what really matters is that MasterCard and Visa have decided that it has value in combatting fraud at the ATM.