Interactive Banker and the branch of the future

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

NCR Interactive Banker joins the ranks of new ATM and self-service technologies that are reframing the image of the traditional bank branch.

Play it smart: Tips for your next ATM paper buy

It's not the hardest thing in the world, but buying the right ATM paper does take some know-how.

CFPB turns its attention to mobile financial services

The regulatory agency seeks to understand the impact of emerging technologies on the un- and underbanked.

The evolution of money: 5 mobile banking apps you should get to know

Mobile banking apps will (or should) eventually evolve into mobile wallets. These five are poised to do so successfully.

Bitcoin: The future of currency? [infographic]

by Will Hernandez — Editor, NetWorld Media Group

Financial services execs everywhere are talking about Bitcoin, but some still don't get how it works. Here's a short-and-sweet tutorial.

How do Brits love their in-store ATMs? New study counts the ways

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Merchants love them, too: A good deal of the cash from their in-store ATM comes right back to them.

Why you can bet on the cost of cash rising (and why you should plan for it now)

It might be 'easy money' now, but smart ATM operators are looking to a future when cash isn't so cheap.

How an ATM and a smartphone can free up landlocked loan accounts

Cardless cash access offers new utility to accounts previously not accessible to cardholders.

All things working together: ATM systems testing for Windows 7 migration

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Webinar stresses the importance of advanced testing in rolling out an updated OS that works as expected.

Is the US ATM industry making too big a fuss about EMV?

A UK commentator says it's time for the US to get with the program and get on with EMV migration.

Webinar: Mastering change in the ATM industry

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Even if you can’t control change at its source, you can control how you incorporate it into your business strategy.

The industry's most popular guide: 2014 Software Trends and Analysis

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

This year's study offers early insight into post-Windows 7 software priorities.

What can FIs learn from gas stations?

If you remember the days of full-service fill-ups, you already have a clue.

On the Radar: The full-service self-service ATM

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Tablet-based assisted teller technology can help an FI add warmth to customer interaction, consultancy says.

Fed study spells out importance of cash to consumers

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A study of US consumer spending preferences reveals strong cash use across all incomes and age groups.

The grenade in the corner office

The exit of Target's top executive is a cautionary tale to other CEOs about the critical nature of information security today.

Diebold, NCR Q1 earnings hit the mark but disappoint the market

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Results were 'close enough for horseshoes and hand grenades,' but Wall Street wanted more from both ATM brands.

Webinar: A sneak peek at the 2014 ATM Software Trends Report

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

What you need, what you need to know about software trends and directions.

Tax every ATM transaction? That's your solution?

by Todd Nuttall, CEO

EMV and the ATM industry: Moving the rock uphill

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Migration to EMV is a Sisyphian task; Sisyphus would probably rather just push his boulder up a mountain.