On the Radar: The full-service self-service ATM

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Tablet-based assisted teller technology can help an FI add warmth to customer interaction, consultancy says.

Fed study spells out importance of cash to consumers

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A study of US consumer spending preferences reveals strong cash use across all incomes and age groups.

The grenade in the corner office

The exit of Target's top executive is a cautionary tale to other CEOs about the critical nature of information security today.

Diebold, NCR Q1 earnings hit the mark but disappoint the market

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Results were 'close enough for horseshoes and hand grenades,' but Wall Street wanted more from both ATM brands.

Webinar: A sneak peek at the 2014 ATM Software Trends Report

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

What you need, what you need to know about software trends and directions.

Tax every ATM transaction? That's your solution?

by Todd Nuttall, CEO

EMV and the ATM industry: Moving the rock uphill

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Migration to EMV is a Sisyphian task; Sisyphus would probably rather just push his boulder up a mountain.

2nd annual ATM & Mobile Innovation Summit to explore convergence of Bitcoin, ATMs, mobile payments

At the Sept. 10-12 event in D.C., speakers from across the payments ecosystem will discuss the future of the industry.

From bail bonds to bollards: The value of ATM advertising

Opportunities abound, on-screen and off-, to increase the value of an ATM placement through advertising.

Gone in 60 seconds: ATM 'crash and grab' crime on the rise

It's a highly destructive ATM attack with a low barrier to entry for criminals; all you need is 'hot' wheels and a hoodie.

The ATM isn't dying, it's being transformed

'Kicked the bucket? Shuffled off the mortal coil? Joined the choir invisible?' Not the essential, adaptable ATM. 

Can this bug make an ATM more secure?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In Zurich, researchers are developing self-defense technology for ATMs using a bit of genius from the insect world.

Why US IADs should dig deeper into value-added ATM services

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With the redeployment of ATM fleets due to EMV and PCI, it makes sense to investigate the potential of new profit centers.

ATM benchmarking: Because what you don't know can't help you

A collaborative study by ATMIA and Value Partners provides ATM operators worldwide a (free) yardstick for performance.

ATMs left behind as Windows XP support ends

As the the XP support deadline passes with most ATMs still not upgraded, the wait is on to see what the consequences will be.

Who's swimming naked?

If you're an IAD, here are four ways to ensure that you won't be exposed when the tide rolls out on EMV.

ATM Networks at risk of cyber attack, FFIEC warns

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Council warns of malware that eliminates ATM withdrawal limits systemwide, enabling massive cash-out fraud.

Bitcoin dominates discussion at CoinSummit

by Will Hernandez — Editor, NetWorld Media Group

Virtual currency backers met in San Francisco to debate topics ranging from mainstream acceptance to regulation.

The interactive ATM: 'It requires a new way of thinking'

An Atlanta banker says realizing new efficiencies from an interactive teller device requires a new operational mindset.

Fed study documents rise of mobile banking

Study finds that ATMs still rank high among banking channels, but the impact of mobile on service delivery is growing.