Article
2013's 10 best blogs
From ATM upgrade deadlines to an updated 'light' branch, the topics of these blogs clicked with our readers in 2013.
January 8, 2014 by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
The ATM industry can boast a huge repository of experience, know-how, wisdom and anecdotes among its members. A few of them have agreed to sit down on a fairly regular basis and offer their observations and expertise in 750 words, give or take, as bloggers for ATM Marketplace.
Our thanks go out to all of the bloggers who made contributions to ATM Marketplace in 2013. We've collected 10 of the year's most-read blogs below, with a tip of the hat to Richard McMurdo, a principal consultant for Glory Global solutions, who wrote four of them — Nos. 7, 6, 4 and 1.
10. The 411 on upgrading your ATMs
It's not the sexiest pin-up, but readers went for this colorful infographic with its compendium of deadlines and pointers on implementation of upcoming ATM upgrades.
9. The Future of ATMs — Mobile, Security and Regulations — Oh My!
This infographic, highlighting ATM industry trends, predictions, opportunities and challenges, accompanied the the third edition of the ATM Future Trends Report 2012.
8. ATM withdrawals made easy with cellphones for the card challenged
Published in 2011, this entry preceded a rush of interest in cardless ATM withdrawals — which explains its appearance on the this year's list.
7. 4 things banks should be spending their money on in 2013
This clear-eyed analysis of budget priorities asserts that, with ATMs, "Availability + Usefulness + Usability + X = Success."What's X? Read the blog — and the comments.
6. E-payments are to cash what Robin is to Batman
E-payments are simply "a very handy accomplice to cash. They're not the Joker, Penguin, or Riddler, as sometimes portrayed." They do rope-climb tall buildings in gravity-defying capes, though.
This infographic offers a glimpse into ATM history, which is recounted in greater detail in "Cash Box: The Invention and Globalization of the ATM," co-authored by Tom Harper and Bernardo Bátiz-Lazo, and introduced at ATMIA US 2013.
4. Why is cash recycling an issue that's not all for one, but one for all?
How can channels complement, rather than compete with, each other? This blog explains that when cash recycling is approached as a holistic process rather than a point issue, it can address the problem of managing the channel rather than the customer.
3. Triton pays its respects to Barnaby Jack
A remembrance of the genius white-hat hacker who found a critical weakness in ATM security and shared his discovery with manufacturers before it could be exploited by criminals. Jack died on July 25, 2013, from an accidental overdose of drugs and alcohol.
2. Credit card numbers, $3 each
According to some security pros, it's not a question of whether someone has your card data, but when they'll decide to use it. The Web is awash with stolen card data — and crooks surfing for a seller. We'd like to know how many of them clicked on this headline.
1. The rise of the 'light' bank branch
In 2013, upwards of 50 ATM Marketplace stories used the words, "reinvented branch." "Downsized footprint," "tech-savvy customer," "advanced self-service," and "tablet-equipped staff," also appeared often. This blog's light-branch logic suggests they'll be making encore appearances in 2014.
If you're interested in blogging about your area of expertise in the ATM industry, please contact ATM Marketplace editor Suzanne Cluckey.
Read more about trends.
photo: lainey's repertoire
About Suzanne Cluckey
Suzanne’s editorial career has spanned three decades and encompassed all B2B and B2C communications formats. Her award-winning work has appeared in trade and consumer media in the United States and internationally.
Included In This Story
ATM Industry Association (ATMIA)
The ATM Industry Association, founded in 1997, is a global non-profit trade association with over 10,500 members in 65 countries. The membership base covers the full range of this worldwide industry comprising over 2.2 million installed ATMs.
Triton Systems
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