Trends / Statistics News & Media
Diebold Nixdorf: After the crowdstorm
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
In a webinar Tuesday, Diebold Nixdorf offered a detailed overview and critique of five winning concepts in its recent crowdstorming initiative.
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US FIs make gains in customer approval
November 16, 2016
A new report by the American Customer Satisfaction Index indicates consumer approval of banks is growing. Bank customer satisfaction overall has climbed 5.…
read nowOmnichannel Marketing for Financial Institutions: An Industry Guide
ATM Marketplace surveyed financial institutions, (FIs) worldwide and conducted detailed interviews with leading European and North American FIs and consultants…
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download nowUS tops list of locations for ATM fraud losses in EAST report
November 15, 2016
The European ATM Security Team has published its third European fraud update for 2016. The report is based on country crime updates provided by representatives…
read nowMobey Forum puts its finger on the biggest risk in mobile banking
November 14, 2016
What's the biggest risk in mobile banking? Surprise, surprise: human fallibility.
read nowEurope puts squeeze on cash with support for contactless payments
November 11, 2016
Contactless card payments are continuing their upward trend in Europe as merchant acceptance levels grow and consumers become increasingly familiar with the…
read nowIn the US, bankcard use to continue steady ascent through 2020
November 11, 2016
Credit, debit, and prepaid cards issued in the United States initiated 104.41 billion purchase transactions in 2015, up 8 percent from the previous year…
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5 big ideas in retail banking and how 2 companies came up with them
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
On Nov. 15, ATM manufacturer Diebold Nixdorf will unveil winning concepts from its global crowdstorming initiative seeking the brightest new ideas in…
read nowGlobal ATM installed base to reach 4M by 2021
November 8, 2016
The number of ATMs worldwide grew 5 percent in 2015, reaching 3.2 million by year-end, according to "Global ATM Market and Forecasts to 2021," a new report…
read nowConsumers less attached to cash than businesses think, study finds
November 3, 2016
Consumers are more eager to adopt mobile wallets than businesses realize, according to "Future of Money," a global survey and report by NTT Data Inc., a…
read nowReport: Millennials are risk-averse regarding mobile payments
November 3, 2016
There is an "unexpected" level of risk aversion among millennials when it comes to mobile pay, with one in four having ceased making mobile payments due to…
read nowWorldwide increase in bank accounts boosts card numbers
November 3, 2016
The Middle East and Africa and Asia-Pacific were the fastest-growing regions for payment cards in 2015, with card numbers up 13 percent and 10 percent…
read nowWal-Mart to accept Chase Pay
November 3, 2016
Chase announced Thursday that Wal-Mart will accept Chase Pay on Walmart.com, within the retailer's mobile application, and in its stores through the Wal-Mart…
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'Who's gonna miss a donut?': Is it fair game to try to beat the (automated) system?
by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC
If, as one criminologist suspects, one-third of us are willing to fudge a little at the grocer's self-service checkout, maybe somebody needs to rethink a few…
read nowOn the question of trust, no payments provider rivals banks
November 1, 2016
New survey results from the American Bankers Association provide an idea of the huge advantage financial institutions hold over other providers when it comes…
read nowReport: As cash demand grows in Asia; so does demand for ATMs
October 28, 2016
The value of cash withdrawn from ATMs in 11 major Asia-Pacific markets has grown 50 percent since 2011, according to "ATM Hardware, Software and Services…
read nowReport: Card fraud losses see stunning spike in 2015
October 26, 2016
Banks and merchants worldwide shouldered total fraud losses of $21.84 billion in 2015 on payment card purchases totaling $31.31 trillion, reveals new research…
read nowSurvey: Consumers say banks are behind the fintech curve
October 26, 2016
Sixty percent of Americans believe banks are failing to keep up with their needs in today's connected world, and nearly as many (57 percent) believe…
read nowMobile-only survey measures millennials' banking preferences
October 24, 2016
If you're one of those Americans who still clings to the notion that facts matter, we have for you the results of yet another study investigating the banking…
read nowReport: Consumers are embracing biometric ID; banks should, too
October 24, 2016
As a result of advancements in mobile phone technology, consumers have come to embrace biometrics as a means of secure authentication.
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