UK banks' branch networks shrinking fast

December 15, 2016

High street banks in the U.K. have closed more than 1,000 branches in the past two years, according to the U.K.-based consumer group Which. 

Study measures mobile banking uptake among FIs

December 15, 2016

Malauzai Software, a provider of mobile and Internet banking SmartApps for community financial institutions, has released its annual research into mobile app…

50 years of ATM innovation — and no end in sight

by Tom Harper

It seems extraordinary that, 50 years after its introduction, the ATM remains at the forefront of the consumer banking experience. There's one inalienable…

42 pct. of card-present transactions worldwide now EMV-compliant

December 15, 2016

EMVCo, the technical body that manages EMV specifications, has published transaction data detailing year-over-year growth in the volume of card-present…

Banking channel use depends on life stage, personal needs, study confirms

December 15, 2016

Fiserv Inc., a provider of financial services technology solutions, has released the results of "Expectations & Experiences," its quarterly consumer trends…

ATM fraud: The evolution of an epidemic

From brute force to hi-tech hacking, how did this phenomenon evolve and, more importantly, what can we do to stop criminals from cashing in at everyone else's…

Why we'll never stamp out spear phishing

When subjects in a spear phishing study received a link to New Year's party pictures — and instructions not to share them — nearly half clicked through even…

Study: Committing to digital dramatically boosts odds of gaining market share

December 12, 2016

Bain & Co. and Red Hat, a provider of open source solutions, have released the results of research aimed at gauging the correlation between an…

Never mind what you heard; millennials use cash

by atm Atom — blogger, atmatom

You can believe the Fed's latest report that says they do, or you can believe an endless parade of unscientific online polls that say otherwise.

Credit card use on the rise among young adults, study finds

December 9, 2016

Nearly two-thirds (63 percent) of U.S. consumers now own general purpose network-branded credit cards, up from 61 percent in 2015, according to "U.S. Consumers…

ATM Marketplace: November's top 5 reads

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

November served up heaping helpings of innovation (branch transformation, cardless ATM access, brainstorming the self-service devices of the future) and…

Cash still king with mass transit riders

December 8, 2016

Cash is the prevalent method of payment for mass transit riders across the U.S. and is viewed as the most secure payment method, as well, according to new data…

Report benchmarks mobile banking trends

December 8, 2016

FI Navigator and Celent have released "Mobile Banking Quantified: Comprehensive Benchmarks for US Vendors & Institutions," an analysis of mobile banking…

UK's new fiver offends 'millions'

November 30, 2016

The Bank of England's new five pound note has vegans and vegetarians across the U.K. mad about money. Literally. Outraged.

UK bank calms cash machine users with classical music

November 30, 2016

The majority (85 percent) of Brits don't know how much money is in their bank account. Which might explain why close to one third (29 percent) feel nervous or…

3 keys to successful branch transformation

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

As financial services become more and more commoditized, FIs are finding that branch transformation is the best way to differentiate themselves. But they are…

Payment card acceptance sees sizable uptick in 2015

November 29, 2016

The number of card-accepting merchant outlets worldwide rose more than 7 million in 2015 to 54 million, according to "Global Payment Cards Data and Forecasts…

2016 sees a rapid uptick in mobile wallet uptake

November 22, 2016

According to recently released findings from the Capital One Wallet Survey, nearly one quarter (24 percent) of consumers are using mobile wallets in some…

Want to know what's on a New York City ATM keypad? Ask a microbiologist

November 22, 2016

Actually, the microbes living on ATM keypads mentioned in a study this week by the American Society for Microbiology are pretty much the same ones you'll find…

After demonetization, India queues up for cash

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Indians have responded to the overnight demonetization of 500 and 1,000 rupee banknotes with the patience of people long accustomed to queuing for service in a…