Card payments continue to gain ground in UK

March 7, 2017

Brits spent 647 billion pounds ($853 billion) using payment cards last year compared with 620 billion in 2015, according to new data from the U.K. Cards…

'Alexa, is my checking account overdrawn again?'

March 7, 2017

D3 Banking, a provider of digital solutions to replace online and mobile banking products, has introduced intelligent voice banking using Amazon's virtual…

Survey: Consumers see mobile as effective tool for securing card data

March 7, 2017

Fiserv Inc., a provider of financial services technology solutions, has released the results its quarterly consumer trends survey, Expectations &…

Report: Kiosk market to expand rapidly through 2024

March 6, 2017

The global kiosk market will expand at a 10.9 percent combined annual growth rate from 2016 to 2024, reports Transparency Market Research in a new research…

ATM Marketplace: February top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Top reads for the month included Q1 and full-year earnings reports by major industry players, coverage of rising trends in cardless ATM transactions and a…

ATM skimming losses dip to historic low in EMV-compliant Canada

March 3, 2017

Interac skimming-related debit losses in 2016 declined for the seventh consecutive year, reaching a record low of $11.4 million, according to a press release…

Study: Digital wallets increasingly interest consumers worldwide

March 3, 2017

Digital wallets continue to gain prominence in smartphones and laptops and dominate the global discussion of new ways to pay, with a mention rate of 7…

Study evaluates potential of blockchain for financial services providers

March 3, 2017

Corporate Insight, a research and consulting firm serving financial services providers, has published a study examining the current state of blockchain in…

4 reasons why modernization matters in retail banking

In the retail banking industry today, standing still might be one of the biggest risks an FI can take. This is particularly true in areas like the ATM channel…

Global ATM market to exceed $26B by 2023, report says

March 1, 2017

The global ATM market, valued at $12.5 billion in 2015, will register compound annual growth of 9.8 percent over the next half-dozen years to top $26 billion…

Video: 3 models for the future of branch banking

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

At the BCX Summit last fall, Meredith Deen of FMSI presented three branch models that allow staff to deliver banking products and services to the customer in…

Worldpay, Planet Payment partner to launch DCC at ATMs

February 28, 2017

Planet Payment Inc., a provider of international transaction services, and Worldpay US, a provider of payments processing technology, are partnering to launch…

Study: Customer service supplants sales as job No. 1 in retail banking

February 24, 2017

Boosting sales results is no longer job one for North American banks. These financial institutions now believe  cultivating customer relationships is their top…

Reflections on ATMIA US 2017

by atm Atom — blogger, atmatom

With a full slate of speakers, panels, exhibits and meetings, the annual ATM Industry Association conference once again offered the opportunity to stay abreast…

Consumers trust mobile wallet over merchant computer for data safekeeping

February 23, 2017

Consumers worldwide are more concerned about the safety of financial and payments information stored on a computer than about the same data stored in a mobile…

BofA piloting smaller, fully automated branch concept

February 10, 2017

Taking financial self-service to the next level, Bank of America has launched a test of three fully automated branches in Denver and Minneapolis, according to…

Report: 20B connected devices by 2020

February 10, 2017

Gartner Inc. forecasts that 8.4 billion connected things will be in use worldwide in 2017 — up 31 percent from 2016 — and will reach 20.4 billion by 2020. 

Why the blockchain will change financial services delivery forever

One area that has lagged in innovation is financial services. Though money is inherently a conservative market, many predicted some time ago that providers…

Report forecasts sharp rise in mobile wallet spend in 2017

February 8, 2017

Global mobile wallet spend is expected to rise nearly 32 percent this year to $1.35 trillion, according to a new Juniper Research study.

There's comfort in cash

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

I cannot count the number of times I have been pressed to hand over a couple of banknotes in an emergency. And it is this sense of comfort, security and…