Trends / Statistics News & Media
Prevalence of mobile banking creates 'rich opportunities' for fraudsters, study says
May 12, 2017
As smartphones increasingly become an indispensable financial tool for consumers' financial lives, their value to fraudsters has risen accordingly, reveals a…
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Providing cash, replacing the branch: The glorious future of the humble 'hole-in-the-wall'
by Ron Delnevo — Chairman, Cash and Card World
John Shepherd-Barron was just looking for a way to get cash from his local bank branch at times when the premises were otherwise closed for business. The…
read nowUK consumers find digital banking more convenient, less trustworthy than branch banking
May 9, 2017
A new study shows that 62 percent of U.K. adults would rather manage their banking online than in a physical branch. However, only 23 percent currently trust…
read nowUS consumers warming up to biometric security
May 5, 2017
It's long-accepted wisdom that the American masses will resist biometric identification as an intrusion into their privacy. However, the uptake of AppleID and…
read nowMEA sees double-digit growth of cards in circulation
May 5, 2017
The number of cards in the hands of consumers in the Middle East and Africa increased 13 percent in 2015, making it the world's fastest growing region…
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The ATM at 50: Still evolving ... or slipping toward extinction?
by Bernardo Batiz-Lazo — Professor of Business History, Bangor University
Proponents of the cashless economy see ATMs as dinosaurs. However, the ATM retains one great advantage in that it is a channel fully under the bank's control …
read nowATM, branch, mobile, online ... or all of the above?
May 2, 2017
Digital channels notwithstanding, branches still have a significant effect on customer satisfaction across all age groups, according to the J.D. Power 201…
read nowIndia's ATM deployers consider adding noncash functionality to compensate for skimpy fees
May 2, 2017
India's banks and white label ATM providers are pursuing ways to increase the capabilities of their ATMs in order to increase their efficiency and return on…
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Why NAC should stop quibbling about ATM skimming stats
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Arguments over whose ATMs are more likely to be skimmed are slipping into irrelevance as the industry faces its final EMV deadline four months from now and…
read nowNew study correlates access to cash, opportunity
April 28, 2017
The ATM Industry Association has published a new study on the role of cash in financial inclusion.
read nowWal-Mart links with Amex Bluebird for mobile funds transfer
April 27, 2017
Walmart and American Express have introduced a new service that will enable Bluebird prepaid debit cardholders to to digitally send money for cash pickup at…
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Why consumers still love cash
by atm Atom — blogger, atmatom
With so many "more convenient" options available, why do people continue to rely on hard currency?
read nowVisa US-based chip transactions top 1B in March
April 25, 2017
In March, the number of U.S. consumer transactions on Visa chip cards topped 1 billion for the first time. The new statistic represents an increase of 33…
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Universal cash deposit and recycling: kick-starting the next 50 years of success for ATMs
by Ron Delnevo — Chairman, Cash and Card World
The move towards the extinction of bank branches will have many negative effects. Prominent among them is a reduction in convenient access to cash deposit and…
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The new branch: Everyone's 'cup of tea'?
by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC
Could unusual innovations such as the 'branch cafe' provide the answer to that perplexing question of how banks should evolve in order to attract and serve…
read nowThe ICX Summit: Millennials, emerging tech and measurement of success
April 20, 2017
The upcoming Interactive Customer Experience Summit, slated for June 5–7 in Dallas, will spotlight leaders in customer experience speaking on topics ranging…
read nowPartnership to let Wells Fargo customers make mobile payments via PayPal
April 20, 2017
Wells Fargo & Co. has announced that its retail customers soon will be able to use PayPal to make purchases with their NFC-enabled Android device at…
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FICO nixes NAC number-fixing claims on retail ATM compromise
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
On March 29, FICO released stats showing that nonbank ATMs accounted for the majority of card compromises in 2016. NAC fired back with a memo accusing FICO of…
read nowUS ACH transaction volume sees 1.3B year-to-year growth
April 17, 2017
New statistics from NACHA-The Electronic Payments Association show that ACH transaction volume in 2015 grew to more than 24 billion electronic payments, an…
read nowGlobal blockchain market to grow from $228M to $5.4B within 6 years, study predicts
April 14, 2017
The global blockchain distributed ledger market accounted for $228 million in 2016, and between 2017 and 2023 is expected to reach $5.43 billion, expanding at…
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