The whys and hows of banks and the blockchain

The blockchain technology at the heart of the cryptocurrency bitcoin has opened up a number of possibilities for the banking industry. Here's what's in it for…

Cash-loving Europeans get a new 50 euro banknote

April 7, 2017

The fourth entry in the European Central Bank's Europa series — the 50 euro banknote — started circulating this week, according to an announcement from the ECB.

FIs in western US a bit foggy on Fed's Faster Payments initiative

April 7, 2017

A survey of 430 financial institutions in the western part of the U.S. revealed low awareness and adoption of faster payments products, according to a press…

ATM Marketplace: March top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Survey findings published in our 'ATM Future Trends 2017' report must be right on target. It identifies mobile ATM access as the industry's No. 1 trend; a…

Mobile access 'poised to invigorate' the ATM channel, study shows

April 6, 2017

A new survey by marketing research firm Phoenix Synergistics has revealed that a "surprising number" (17 percent) of ATM users have already accessed their…

5-month ATM-cleaning field test shows significant uptime improvement

April 4, 2017

ABC Currency Solutions, providers of coin- and cash-handling devices, in partnership with KICTeam Inc., providers of technical cleaning products, have…

CIBC rated best in Canada for mobile banking

April 4, 2017

Surviscor, a firm that provides analysis and ranking for Canadian digital customer experiences provided by service firms, has released its 2017 Canadian mobile…

London Assembly members call for free ATMs across the capital

March 31, 2017

Greater London Authority Conservatives, an organization featuring Conservative members of the London Assembly, has published Cash for Access: Expanding the…

Video banking a plus for bankers, consumers alike

March 31, 2017

Vidyo, a provider of embedded video and video conferencing technology, Efma, an association of 3,300 retail financial services companies, and CUNA Strategic…

Kaspersky Labs lists 5 ways for FIs to fight cyberattacks

March 31, 2017

The cost of a cybersecurity incident to a financial institution in the U.S. can be as much as $1,165,000, according to new data from Kaspersky Lab Financial…

Retail ATMs are again fraudsters' favorite target, FICO data finds

March 30, 2017

FICO reported Wednesday that the number of compromised card readers at U.S. ATMs, restaurants and merchants monitored by the Silicon Valley firm rose 3…

AI crucial to humanizing branch experience, report says

March 30, 2017

In traditional banks, basic transactions continue to migrate from physical to digital channels, leading to major changes as banks redesign their branch…

For mobile payments adoption, it's the same old story

by Will Hernandez — Editor, NetWorld Media Group

Mobile transactions have a long way to go before they overtake cash use in the US. A recent field test by the payments strategies group of the Boston Fed…

Glory claims lion's share of TAU market

March 28, 2017

Two-thirds (67 percent) of installed teller assist units in the United States are manufactured by Glory, according to a study by strategic research and…

Declining branch traffic translates to 158 closures for RBS

March 28, 2017

Last month, HSBC announced that it would close 62 branches in the U.K., and RBS telegraphed that it might soon do the same, stating that it was looking to…

Mobile bank funds fintechs in bid to reshape retail banking

March 28, 2017

MBank, a mobile-only financial institution based in Poland, has announced plans to set up the first fund in central and eastern Europe for the development and…

Unlocking the potential of self-service with smart ATMs

There needs to be a major change of mindset within many banks about the greater role that ATMs can play in improving customer experience and services. The…

EAST releases first stats for European ATM fraud in 2017

March 24, 2017

The European ATM Security Team has published its first European Fraud Update for 2017, based on country crime updates given by representatives of 19 countries…

Slim majority of consumers OK with automated bank branches

March 24, 2017

Converting traditional branches into automated or self-service facilities will have an impact on customer relationships and branch traffic, according to…

Report IDs iris recognition as major growth market, ATMs as major user

March 21, 2017

A new report from Tractica, a market intelligence firm, forecasts that, driven largely by the growth of consumer use cases, the iris recognition market will…