Trends / Statistics News & Media
FIS banking report heralds arrival of a new digital demographic: 'Gen MX'
June 6, 2017
New research from financial services technology provider FIS reveals the emergence of "Gen MX," a segment of higher-income Gen Xers and older millennials who…
read nowAccount takeover, application fraud rising fast, study finds
June 2, 2017
Two of the largest challenges facing financial institutions are identity-related, according to the new Aite Group Impact Report, Financial Institution Fraud…
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ATM Marketplace: May Top 5
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
May breezed through and brought with it a scattering of ATM-related themes — from a bruising earnings report by Cardtronics to a brouhaha over ATM skimming…
read nowAussie banker predicts disappearance of cash from bank branches
May 31, 2017
Cash is likely to disappear from bank branches in Australia in the not-so-distant future as consumers Down Under increasingly turn to digital channels for…
read nowBrits expected to choose debit over cash by 2018
May 30, 2017
Rapid growth in the use of contactless cards means that cash will be overtaken as Britain's most frequently used payment method by the end of 2018, according…
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Is the UK losing cash access?
by atm Atom — blogger, atmatom
Taxes on ATMs and disputes among ATM providers are creating uncertainty about free access to cash by British citizens — especially those in small communities…
read nowPayment card use sees double-digit global growth in 2016
May 19, 2017
Global card purchase volume for goods and services (excluding cash advances on credit cards and cash withdrawals on debit cards), grew 5.8 percent to $20.60…
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NAC serves up a new ATM survey and spins an old fallacy
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
The National ATM Council has repeatedly said that big banks control FICO and use it as a propaganda tool to make retail operators look bad. Yet, the hard data…
read nowReport forecasts growth in global ATM deployments through 2021
May 16, 2017
Changing lifestyles and rising consumer standards of are major factors boosting the growth of the global ATM market, according to a new report by Zion Market…
read nowWorldRemit grows US footprint to 47 states
May 16, 2017
WorldRemit is expanding its service in the U.S. to allow 40 million migrants living in the states to send money directly from their mobile phone to the mobile…
read nowMillennials likely to bail on banks, card companies in case of false declines
May 12, 2017
Iovation, a provider of device-based consumer authentication and fraud prevention solutions, has released findings from its study of the effects of false…
read nowAussie gaming clubs sidestep ATM limits with eftpos cash-outs
May 12, 2017
Macau isn't the only place with a gambling problem. Authorities in the Australian capital of Canberra are also wrestling with issues at "pokies," that is…
read nowPrevalence of mobile banking creates 'rich opportunities' for fraudsters, study says
May 12, 2017
As smartphones increasingly become an indispensable financial tool for consumers' financial lives, their value to fraudsters has risen accordingly, reveals a…
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Providing cash, replacing the branch: The glorious future of the humble 'hole-in-the-wall'
by Ron Delnevo — Chairman, Cash and Card World
John Shepherd-Barron was just looking for a way to get cash from his local bank branch at times when the premises were otherwise closed for business. The…
read nowUK consumers find digital banking more convenient, less trustworthy than branch banking
May 9, 2017
A new study shows that 62 percent of U.K. adults would rather manage their banking online than in a physical branch. However, only 23 percent currently trust…
read nowUS consumers warming up to biometric security
May 5, 2017
It's long-accepted wisdom that the American masses will resist biometric identification as an intrusion into their privacy. However, the uptake of AppleID and…
read nowMEA sees double-digit growth of cards in circulation
May 5, 2017
The number of cards in the hands of consumers in the Middle East and Africa increased 13 percent in 2015, making it the world's fastest growing region…
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The ATM at 50: Still evolving ... or slipping toward extinction?
by Bernardo Batiz-Lazo — Professor of Business History, Bangor University
Proponents of the cashless economy see ATMs as dinosaurs. However, the ATM retains one great advantage in that it is a channel fully under the bank's control …
read nowATM, branch, mobile, online ... or all of the above?
May 2, 2017
Digital channels notwithstanding, branches still have a significant effect on customer satisfaction across all age groups, according to the J.D. Power 201…
read nowIndia's ATM deployers consider adding noncash functionality to compensate for skimpy fees
May 2, 2017
India's banks and white label ATM providers are pursuing ways to increase the capabilities of their ATMs in order to increase their efficiency and return on…
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