As banks migrate transactions away from tellers, making ATMs the default channel for basic banking transactions, it becomes increasingly important that customers feel safe at an ATM. A global study offers insight into how FIs can ensure user confidence.
While delivery of retail banking services is growing more complex, accountholders are growing more impatient with service disruptions and slow transaction speeds. A free webinar and white paper offer a single, elegant solution to both issues.
May breezed through and brought with it a scattering of ATM-related themes — from a bruising earnings report by Cardtronics to a brouhaha over ATM skimming statistics. Here's the recap of our most popular stories in the 'merry, merry month of May.'
The National ATM Council, a trade group for independent ATM operators, has thrown a two-year hissy fit over FICO statistics indicating that the majority (64 percent in 2015, 60 percent in 2016) of bankcard compromises in the U.S. occurred at nonbank ATMs.
More and more it seems that the only real requirement for election to public office is a complete and utter ignorance of basic economic facts. The latest poster child has to be Illinois State Representative Arthur Turner, who introduced legislation that would cap all ATM charges in Illinois at $1.
John Shepherd-Barron did not have great expectations for the invention that was to bring him fame. He was simply looking for a way to get cash at times when his local bank branch was closed for business. The "hole-in-the-wall" was his answer.
Though the concept of depositing cash or checks at the ATM is not new, many community banks and credit unions are revisiting its impact on efficiency, profitability and the customer experience as they work toward achieving their branch transformation goals.
After what seemed like endless quarters of smooth sailing, Cardtronics CEO Steve Rathgaber gave Wall Street analysts a heads-up in last week's Q1 earnings call that 2017 will be "a choppier year than usual."
That was one of three themes of the one-hour call; the other two involved major projects the company is undertaking ...
Suzanne Cluckey Suzanne’s editorial career has spanned three decades and encompassed all B2B and B2C communications formats. Her award-winning work has appeared in trade and consumer media in the United States and internationally. She is now the editor of ATMmarketplace.com and BlockChainTechNews.com www