New Axis surveillance cameras combine enhanced image quality, affordable price

November 3, 2016

Axis Communications, a provider of network video, has updated its P32 Series, a range of affordable cameras that provide outstanding image quality in any light…

Hyosung, KICTeam partnership touts new Waffletechnology cleaning cards

November 3, 2016

KICTeam Inc., a provider of technical cleaning products, and Nautilus Hyosung America have partnered to present cleaning products specially optimized for use…

Moving the immovable: 3 ways to migrate merchant ATMs to EMV

As a group, small merchants have been frustratingly obstinate about upgrading their ATMs for chip card transactions. But there are several ways to get them…

The ATM Marketplace August Top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

For the ATM industry, the only thing hotter than the weather in August was news about the finalized business combination between Wincor Nixdorf and Diebold …

Loss of ATM maintenance contract to NCR means layoffs at IBM

September 7, 2016

IBM will lay off technical support services staff in the U.K. following the loss of the company's ATM maintenance contract with the Grupo Santander division…

Cheap ATM parts, expensive ATM headaches

Can you really afford the hidden costs of cheap parts?

The whys and hows of proactive ATM maintenance

Reactive maintenance — too often the default — deals with problems only after they occur. Proactive ATM maintenance, on the other hand, focuses on identifying…

Wincor Nixdorf enters JV to offer products, services in China

June 29, 2016

Aisino Corp., a Chinese IT company specializing in information security, has established a joint venture with Wincor Nixdorf AG to develop, produce and market…

How to recognize an ATM paper shell game

by Ben Meeks — Owner, Brian Kirk Copywriting

As a buyer, you have the right to the exact type and quality of ATM paper you were promised. But how do you know when you’re being scammed?

Mearthane achieves ISO 9001:2008 registration highlighting product development focus

June 24, 2016

Mearthane Products Corp., a provider of thermoset polyurethane parts for use in ATMs and other devices has highlighted formulation and product design in its…

5 ways for ATM operators to maximize EMV site visits

Not only can these five tips help defray the cost of an ATM site visit, but they can also make the machine itself more profitable over the longer term…

Retail ATM app promises greater efficiency, error code assistance

June 14, 2016

A new app designed to help simplify ATM management for merchants is available from Nautilus Hyosung America. The MoniMobile app promises to make management of…

Cennox pockets Bankers Exchange

June 7, 2016

Sterling Bank Services has acquired Bankers Exchange, an Atlanta, Georgia, retail and ATM parts business. Missoula, Montana-based Sterling is part of the…

India's ATM woes: One-third of all machines found to be unavailable

May 25, 2016

In a country that has only about 18 ATMs per 100,000 adults to begin with, having one-third of them out of commission is an issue. And the Reserve Bank of…

New banknote security features on display at DC conference

May 23, 2016

Giesecke & Devrient is showcasing new banknote security and Industry 4.0 solutions this week at the Banknote Conference in Washington.

Bancsource launches new info-rich customer service portal

March 17, 2016

CustomerSource, a new self-service portal for ATM service customers, provides twice the functionality of the previous offering, Customer Care, the company says.

5 questions to ask your ATM paper supplier

by Ben Meeks — Owner, Brian Kirk Copywriting

When sourcing thermal paper for ATMs and branch transaction forms, ask prospective suppliers these questions to make sure you're getting the best deal — not…

KicTeam launches new cleaning card for EMV devices

February 26, 2016

The company says its Smart Cleaning Card is longer, stronger and equipped with 'Waffletechnology' for effective cleaning of critical card reader components.

New mobile app simplifies management, maintenance of Hyosung ATMs

February 24, 2016

The app uses a unique QR code on the ATM to provide instant access to detailed information about the device, as well as easy-to-follow videos for simple…

Bawag, Wincor re-up end-to-end support agreement

February 8, 2016

Under a five-year extension, the company will maintain and manage software for 1,200 systems in the bank's self-service delivery channel.