Hyosung blows by 15K mark for US ATMs under maintenance

December 15, 2017

Nautilus Hyosung America has exceeded 15,000 ATMs and recyclers under maintenance contracts — a threefold increase in less than two years' time, a company…

NCR helps Spanish ATM deployer achieve big uptime gains

December 15, 2017

Euro Automatic Cash, a provider of in-branch and third-party ATM services and a subsidiary of Banco Santander, has implemented advanced monitoring services…

Dolphin Debit named ATM fleet manager for Houston FCU

November 29, 2017

Harris County Federal Credit Union, a 66-year-old institution with 17,700 members and $158 million in assets, has selected Dolphin Debit to provide outsourced…

On the road again: Mapping the migration of your ATM fleet to Windows 10

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Just four years after the ATM industry's migration to Windows 7, the next OS upgrade — to Windows 10 — looms two short years away. Join our free Nov. 9 webinar…

Retail-BCG announces 'extended' end-to-end ATM services

October 26, 2017

Retail Bank Consulting Group, a U.K.-based provider of ATM and business processing outsourcing, has launched extended end-to-end ATM services for the European…

Diebold, Transguard strike servicing partnership in UAE

October 3, 2017

Diebold Nixdorf and Transguard Group, a business support and outsourcing provider, have announced a strategic partnership to provide services and technology to…

Burroughs buys Remcal repair business

September 29, 2017

Burroughs Inc., a provider of services for financial and retail equipment, has acquired the repair business of Remcal, an engineering and manufacturing company…

Burroughs debuts revamped, customer-friendly website

August 8, 2017

Burroughs Inc., a service provider for financial and retail equipment, has launched a new website interface. The revamped site, www.burroughs.com, was designed…

Industry firms announce management hires

July 21, 2017

Cardtronics and MVP Financial Equipment Corp. have both made hiring announcements within the past week:

'Special force' tasked to heighten service, support at Burroughs

July 12, 2017

Burroughs, Inc., a provider of support and maintenance for financial services equipment, has sharpened its focus on customer service with the expansion of…

BLM Technologies receives certification for EMV card printer maintenance

June 28, 2017

BLM Technologies, a provider of digital signage, information technology services, payment hardware and other financial institution hardware, has added EMV card…

Hyosung passes 10K mark for US ATMs, recyclers under maintenance

June 20, 2017

Nautilus Hyosung America has surpassed the 10,000-device benchmark for ATMs and recyclers under Hyosung maintenance contracts, according to a press release.

Microsoft to acquire Hexadite to reinforce network protection from advanced cyberthreats

June 9, 2017

Microsoft Corp. has signed an agreement to acquire Hexadite, a company that delivers agentless, automatic incident investigation and remediation solutions.

KICTeam intros Waffletechnology cleaning card for Canon check scanners

April 14, 2017

KICTeam Inc., a provider of technical device cleaning products, has introduced a new cleaning card engineered specifically for use with Canon imageFormula…

5-month ATM-cleaning field test shows significant uptime improvement

April 4, 2017

ABC Currency Solutions, providers of coin- and cash-handling devices, in partnership with KICTeam Inc., providers of technical cleaning products, have…

Getting off the ATM maintenance merry-go-round

ATM downtime represents time lost, opportunity lost and consumer confidence lost — much of which might have been avoided. Self-service management is one way to…

Hyosung opens new ATM service ops center, aims high for growth

February 21, 2017

Nautilus Hyosung America has announced the opening of a new "NASA-inspired" operations center.

ATM service provider HTx names Brad Browder CEO

February 17, 2017

HTx Services, a technology infrastructure and ATM maintenance services company serving the continental U.S., has announced the appointment of Brad Browder as…

AFI cleaning kits aim to keep ATMs online, attractive

January 3, 2017

AF International, a manufacturer of specialist cleaning products, has announced new extensions to the company's Card Clene range of card reader maintenance…

ATM lifecycle support management addressed in new guide

November 17, 2016

ATM Industry Association has announced the publication of a new guide, "Trends and Practices in ATM Lifecycle Support Management."