Finding Great Parts is Tough

At ACG, we realize how difficult a purchaser's job can be. Sourcing, validating, ordering, and tracking hundreds of parts per week can be exhausting. With a…

Satisfied service techs: The No. 1 factor in ATM uptime?

Field technicians are equal parts engineer, mechanic and MacGyver. They are also some of the best ATM sales and customer service people in the business. Which…

3 Reasons Financial Institutions Should Consider Refurbished ATMs

I recently had a conversation with an old friend who happens to head the ATM channel in a well-known, super-regional bank. After spending most of the day at…

S&G appoints Keith Deaton as chief operating officer

February 7, 2018

Sargent and Greenleaf Inc., a subsidiary of Stanley Security and a manufacturer of locks and locking systems for safes and vaults, has announced the…

What a washing machine trade war might mean for ATMs

by atm Atom — blogger, atmatom

What would it mean to ATM deployers in the United States if the Trump administration's "America First" policy were to extend beyond new tariffs on Korean-made…

Qwinstar strikes deal with NCR to sell, service legacy iTran check processing units

January 31, 2018

Qwinstar Corp., a check processing equipment and maintenance division of 3 Point Alliance, has struck an agreement with NCR Corp. to take on the responsibility…

BS/2, Sberbank ink service deal covering more than 1K self-service devices

January 31, 2018

BS/2 Kazakhstan, a subsidiary of Penki Kontinentai Group, a Lithuanian company, has entered an agreement with Sberbank to service the FI's unattended devices…

Brink's to buy Brazilian provider of ATM, CIT services

January 24, 2018

The Brink's Company, a provider of cash management, secure logistics and security solutions, has agreed to purchase Brazil-based Rodoban for approximately $14…

Supreme injustice?

by atm Atom — blogger, atmatom

The U.S. Supreme Court will decide whether online merchants must collect taxes on out-of-state sales. The nationwide implementation of such a rule would…

HTx acquires ATM service provider Circuitech

January 16, 2018

HTx Holdings LLC, parent company of ATM maintenance provider HTx Services, has acquired Circuitech Inc., a provider of repair services for ATMs and cash…

Hyosung blows by 15K mark for US ATMs under maintenance

December 15, 2017

Nautilus Hyosung America has exceeded 15,000 ATMs and recyclers under maintenance contracts — a threefold increase in less than two years' time, a company…

NCR helps Spanish ATM deployer achieve big uptime gains

December 15, 2017

Euro Automatic Cash, a provider of in-branch and third-party ATM services and a subsidiary of Banco Santander, has implemented advanced monitoring services…

Dolphin Debit named ATM fleet manager for Houston FCU

November 29, 2017

Harris County Federal Credit Union, a 66-year-old institution with 17,700 members and $158 million in assets, has selected Dolphin Debit to provide outsourced…

On the road again: Mapping the migration of your ATM fleet to Windows 10

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Just four years after the ATM industry's migration to Windows 7, the next OS upgrade — to Windows 10 — looms two short years away. Join our free Nov. 9 webinar…

Retail-BCG announces 'extended' end-to-end ATM services

October 26, 2017

Retail Bank Consulting Group, a U.K.-based provider of ATM and business processing outsourcing, has launched extended end-to-end ATM services for the European…

Diebold, Transguard strike servicing partnership in UAE

October 3, 2017

Diebold Nixdorf and Transguard Group, a business support and outsourcing provider, have announced a strategic partnership to provide services and technology to…

Burroughs buys Remcal repair business

September 29, 2017

Burroughs Inc., a provider of services for financial and retail equipment, has acquired the repair business of Remcal, an engineering and manufacturing company…

Burroughs debuts revamped, customer-friendly website

August 8, 2017

Burroughs Inc., a service provider for financial and retail equipment, has launched a new website interface. The revamped site, www.burroughs.com, was designed…

Industry firms announce management hires

July 21, 2017

Cardtronics and MVP Financial Equipment Corp. have both made hiring announcements within the past week:

'Special force' tasked to heighten service, support at Burroughs

July 12, 2017

Burroughs, Inc., a provider of support and maintenance for financial services equipment, has sharpened its focus on customer service with the expansion of…